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Childline information

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$11

$39

$76

How much do childline jobs pay per hour?

As of Jun 6, 2026, the average hourly pay for childline in the United States is $39.77, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $57.69 per hour, depending on experience, location, and employer.

What is the difference between Childline vs Childcare Worker?

AspectChildlineChildcare Worker
Required CredentialsNone mandatory, training providedQualifications such as NVQ or equivalent often required
Work EnvironmentHelpline, remote or office-basedChildcare settings like nurseries, schools, or homes
Employer & Industry UsageCharity organizations, helpline servicesPrivate, public, or nonprofit childcare providers
Common Search & ComparisonYesYes

Childline primarily offers support via helpline services, focusing on emotional and safety issues for children, often working remotely or in office settings. Childcare Workers are involved in direct care and supervision of children in various settings, requiring specific qualifications. Both roles serve children but differ significantly in work environment and credentials.

What are some common challenges faced by Childline counselors, and how is support provided within the team?

Childline counselors often deal with emotionally charged situations, such as responding to children in distress or crisis. This can be challenging and sometimes overwhelming. To support counselors, teams typically have regular debriefing sessions, access to supervisors or mental health professionals, and peer support structures. These resources help counselors process difficult calls and maintain their own well-being while providing high-quality support to children.

What is Childline and what services does it provide?

Childline is a confidential helpline and online service for children and young people who need support, advice, or someone to talk to about any issue they are facing. It is operated by trained counselors who can help with topics such as bullying, family problems, mental health, and abuse. Childline offers support through phone calls, online chat, emails, and message boards, aiming to help young people feel safe and empowered. The service is free, available 24/7, and ensures that children’s conversations are private unless they are at serious risk of harm.

What are the key skills and qualifications needed to thrive as a Childline Counsellor, and why are they important?

To thrive as a Childline Counsellor, you generally need a background in social work, psychology, or counselling, often with relevant qualifications or certifications in child protection. Familiarity with case management systems, safeguarding protocols, and helpline communication tools is typically required. Strong interpersonal skills, empathy, active listening, and emotional resilience are essential soft skills in this role. These abilities are crucial for providing effective support to children in crisis, ensuring their safety, and making a positive impact during vulnerable moments.
More about Childline jobs
What cities are hiring for Childline jobs? Cities with the most Childline job openings:
What states have the most Childline jobs? States with the most job openings for Childline jobs include:
What job categories do people searching Childline jobs look for? The top searched job categories for Childline jobs are:
Childline jobs near you
Childline Caseworker

Childline Caseworker

A-Line Staffing Solutions LLC

Harrisburg, PA

$20 - $23/hr

Other

Posted 8 days ago

Job description

Title: ChildLine Caseworker (Novice) – On-Site (Harrisburg, PA) Pay rate: $20-$23 an hr Location: On-site — Harrisburg, PA 17110 Schedule: Full-time, 40 hrs/week (hours currently listed: 8:00 AM–4:00 PM Job Type: Contract to hire Openings: 5 Job Summary A-Line Staffing Solutions is hiring ChildLine Caseworkers (Novice) to support Pennsylvania’s mandated child protective services program. In this role, you’ll receive, evaluate, and process reports of suspected child abuse/neglect and refer cases to the appropriate investigative agencies in accordance with the Child Protective Services Law (CPSL). Key Responsibilities Receive phone calls and written referrals from mandated reporters and the public Interview callers, gather sensitive/confidential details, and enter information into a database Determine whether allegations meet CPSL definitions and route reports to the correct agencies (county Children & Youth, OCYF, licensing, law enforcement, etc.) Provide callers with community resources and referrals when appropriate De-escalate emotional/anxious callers to obtain clear, accurate information Research prior reports in the central database and share information with investigative agencies Review completed investigations to ensure documentation meets CPSL reporting requirements Required Qualifications Bachelor’s degree OR an equivalent combination of experience and training Ability to work on-site in Harrisburg, PA Preferred Qualifications Knowledge of social/economic conditions influencing human behavior Interviewing experience/skills Microsoft Office Suite proficiency Prior experience with child protective services or similar organizations How to Apply Apply today and include your resume.

Qualified candidates will be contacted to confirm education, on-site availability, and schedule fit.

A-Line Staffing Solutions logo

About A-Line Staffing Solutions

Sourced by ZipRecruiter

A-Line Staffing Solutions is an established full-service recruiting and staffing provider that operates in the industry of human resources and recruitment. Based in Utica, Michigan, A-Line Staffing Solutions has been committed to its mission of providing innovative and effective workforce solutions since its foundation. The company specializes in providing high-quality staffing solutions for a range of disciplines, including Information Technology, Professional, Administrative, Healthcare, and more. A-Line prides itself on its ability to offer comprehensive and tailored staffing solutions in line with the varying needs of different businesses, which has played a crucial role in the company's growth and success.

Industry

Recruiting and staffing services

Company size

201 - 500 Employees

Headquarters location

Utica, MI, US

Year founded

2004

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