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Chief Staff Officer Jobs (NOW HIRING)

Smithbucklin

Chief Staff Officer

Chicago, IL · On-site

C., is looking for a Chief Staff Officer to join our team and serve our association management client organization SHARE. SHARE , a leading professional association for mainframe and enterprise ...

New

SAIC

Staff Officer

Chantilly, VA · On-site

$160K - $200K/yr

At the Directorate front office level, Staff Officer assists the Chief of Staff, the Exec, and Directorate front office in advising the SES level Directors. As the Staff Officer , you will apply your ...

SAIC

Staff Officer

Chantilly, VA

$160K - $200K/yr

At the Directorate front office level, Staff Officer assists the Chief of Staff, the Exec, and Directorate front office in advising the SES level Directors. As the Staff Officer , you will apply your ...

SAIC

Staff Officer

Chantilly, VA · On-site

$160K - $200K/yr

At the Directorate front office level, Staff Officer assists the Chief of Staff, the Exec, and Directorate front office in advising the SES level Directors. As the Staff Officer , you will apply your ...

Capital CFO+

Chief Financial Officer

Saratoga Springs, NY · On-site

$30 - $35/hr

Company parties Chief Financial Officer (PT and FT opportunities available) Job Title: CFO Pay rate ... We reduce costs Hiring and training full or part-time staff can be very expensive. Paying for an ...

NATO

Title: Staff Officer (Gender Advisor) Grade: 15 Duty Location: Brunssum, The Netherlands ... The Office of the Chief of Staff (COS) ensures the implementation of relevant policy. Directs and ...

Nato

Title: Staff Officer (Gender Advisor) Grade: 15 Duty Location: Brunssum, The Netherlands ... The Office of the Chief of Staff (COS) ensures the implementation of relevant policy. Directs and ...

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Chief Staff Officer information

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$33K

$124.4K

$200.5K

How much do chief staff officer jobs pay per year?

As of Aug 15, 2026, the average yearly pay for chief staff officer in the United States is $124,409.00, according to ZipRecruiter salary data. Most workers in this role earn between $93,000.00 and $146,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a chief staff officer, and why are they important?

To thrive as a Chief Staff Officer, you need strong leadership, strategic planning, and organizational management skills, often supported by an advanced degree in business, management, or a related field. Familiarity with project management tools, enterprise resource planning (ERP) systems, and relevant certifications such as PMP or Six Sigma is highly valued. Exceptional communication, problem-solving, and interpersonal skills help in aligning cross-functional teams and driving executive initiatives. These competencies are crucial for ensuring organizational effectiveness, supporting executive decision-making, and achieving strategic goals.

What is a chief staff officer?

A Chief Staff Officer (CSO) is a senior executive responsible for overseeing the operations and administrative functions of an organization or a specific department. They often serve as a key advisor to the CEO or other top executives, coordinating activities across various departments to ensure strategic goals are met. CSOs play a crucial role in managing staff, streamlining processes, and facilitating communication between leadership and employees. Their responsibilities may also include developing policies, managing budgets, and leading organizational initiatives.

How does a chief staff officer typically collaborate with other executive leaders within an organization?

A Chief Staff Officer (CSO) frequently acts as a bridge between the executive leadership team and various departments, ensuring seamless communication and the alignment of strategic objectives. The CSO collaborates closely with C-suite peers, such as the CEO, COO, and CFO, to coordinate cross-functional projects, manage priorities, and facilitate decision-making processes. This role often involves leading meetings, synthesizing information from multiple sources, and driving follow-through on executive initiatives. Strong relationship-building and organizational skills are essential, as the CSO must foster trust and cooperation among leaders to achieve organizational goals.

What does a chief staff officer do?

A chief staff officer is responsible for coordinating and managing the administrative functions within an organization, often supporting executive leadership and ensuring effective communication across departments. They may oversee strategic planning, policy development, and operational efficiency, requiring strong leadership and organizational skills.
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Chief Staff Officer jobs near you
Infographic showing various Chief Staff Officer job openings in the United States as of August 2026, with employment types broken down into 89% Full Time, and 11% Part Time. Highlights an 78% In-person, 11% Hybrid, and 11% Remote job distribution, with an average salary of $124,409 per year, or $59.8 per hour.

Chief Staff Officer

Smithbucklin

Chicago, IL • On-site

Full-time

Posted 2 days ago

New

Job description

Description
Smithbucklin, a 650-person, employee-owned professional services company with more than 70 years of success serving the association market, with primary offices in Chicago and Washington, D.C., is looking for a Chief Staff Officer to join our team and serve our association management client organization SHARE.
SHARE, a leading professional association for mainframe and enterprise technology professionals and organizations, is seeking a Chief Staff Officer (CSO).
In this role, the CSO will manage internal operations and ensure effective organizational performance. Reporting to the Vice President of the Professional Societies and Communities Network, the position involves integrating strategy, operations, membership, and volunteer engagement at the direction of the board.
Primarily, this role will be responsible for overall organizational performance by acting as:
  • Membership leader
  • Operations leader
  • CRM leader
  • Marketing interface
  • Education liaison
  • Board partner
  • Financial leader

Success for this role focused on three key areas:
  • Growth
  • Engagement
  • Operational Excellence

As a key partner, the CSO will align staff and systems, boost operational effectiveness, and ensure SHARE delivers valuable experience for members and stakeholders. Specialized emphasis is placed on:
  • Digital marketing tactics
  • Educational programming development to drive year-round engagement
  • Operational effectiveness and efficiency including driving committee connection between operations and board strategy

At Smithbucklin, we embody a culture driven by optimism, ambition, expertise, and thoughtfulness, where every team member is empowered to exceed expectations and deliver exceptional results for our clients. Join us in shaping the future of association management, where our values serve as the cornerstone of our success.
What You Will Do:
Strategic & Organizational Alignment
  • Act as the primary operational principal supporting the Board, translating organizational priorities into coordinated, actionable plans.
  • Maintain cross-functional operational oversight to ensure SHARE performs strongly against stated goals.
  • Facilitate organizational focus and rhythm, ensuring decisions and resources align with strategic priorities.

Membership Growth and Engagement Strategy
  • Support a comprehensive membership strategy that drives growth and increased member engagement.
  • Continuously refine membership offerings using insights from data, market dynamics, competitive analysis, and member feedback.
  • Strengthen the association's market position and reputation by ensuring the member experience remains differentiated and high value.
  • Partner with Marketing to enhance communications, onboarding, and engagement pathways, especially in the digital environment.
  • Work with Education and Learning Services team to drive educational programming that engages members year-round. This includes content that resonates with the membership and sales support that enhances the financial viability.

Data Strategy, Governance & Systems Leadership
  • Own membership data integrity and CRM performance, ensuring a single source of truth for data analysis.
  • Lead CRM and marketing automation configuration (segmentation, workflows, integrations) to execute acquisition, renewal, and engagement campaigns tied to membership growth targets.
  • Direct performance reporting, modify existing KPIs as needed and translating results into specific actions to close gaps in growth and engagement.
  • Lead membership operations and systems, standardizing workflows, improving data accuracy, and strengthening infrastructure.

Volunteer Leadership & Governance Support
  • Build and sustain an effective volunteer ecosystem by supporting recruitment, onboarding, training, and recognition efforts.
  • Work with the Board of Directors to ensure committees and volunteer groups operate with clarity, purpose, and alignment with the association's goals.

Financial Oversight & Business Operations
  • Partner with the Finance Director to develop the annual operating budget and ensure resource alignment with strategic goals.
  • Oversee financial reporting and monthly performance analytics, ensuring transparency and accuracy and improved operational margins.

Staff Leadership & Performance Management
  • Supervise designated staff providing clear direction, performance expectations, and professional development support.
  • Foster a collaborative and results-driven culture that emphasizes accountability, communication, and service excellence.

Board Support
  • Provide the Board of Directors with timely operational insights, performance updates, financial reporting, and membership analytics to enhance decision-making and visibility across the organization.
  • Support organizational planning, risk assessment, and prioritization processes

Basic Qualifications:
  • Experience in association management, membership, operations, or related functions, with demonstrated results in growth, retention, and engagement
  • Strong project and process management discipline, with the ability to translate strategy into coordinated execution across functions
  • Proven ability to improve operational systems, support member value, and manage complex, multi-stakeholder initiatives
  • Proven experience with digital marketing tactics that have yielded results
  • Experience with CRM platforms (e.g., HubSpot, Salesforce), campaign execution, data management and performance reporting, as well as budgeting, financial analysis, and organizational performance management
  • Excellent interpersonal and communication skills, with the ability to work effectively across staff teams, volunteer leaders, and external partners
  • Familiarity with communications and public relations a plus
  • Bachelor's degree or equivalent experience required; advanced degree preferred

Where Do You Fit?
Whether you are just beginning your career or are a mid- or senior-level professional, working at Smithbucklin will offer you countless opportunities to develop transferable skills, acquire meaningful knowledge and gain rich experiences at an accelerated pace. By working collaboratively with smart, ambitious, multi-talented, genuine and hardworking colleagues, you will build meaningful, deep and enduring relationships that will serve you well throughout your career, regardless of your chosen path. In addition, as a 100 percent employee-owned company, Smithbucklin offers all of our people - regardless of position or compensation - an equal chance to experience the fulfillment and reap the benefits of ownership. As owners, our employees control the destiny of Smithbucklin and are unified in the goal of building a great, enduring company.
Smithbucklin is a hybrid work environment with in-office days established as Monday, Tuesday, and Thursday. Employees will work a standard 40-hour week, with the possibility of additional hours based on project deadlines.
Smithbucklin considers several factors when determining compensation, including a candidate's recent coursework, training, experience, and certifications, among other considerations. The expected pay for this role is $110,000-120,000.
Equal Employment OpportunityAt Smithbucklin, Equal Employment Opportunity is our commitment and goal. All qualified candidates will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, marital status or any other protected status designated by federal, state or local law. Applicants are encouraged to confidentially self-identify when applying. Employment is contingent upon successful completion of a reference and background investigation based on position.
Smithbucklin will not sponsor applicants for work visas and as a precondition of employment. You must be authorized to work in the United States permanently.

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