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Chief Operating Officer Msp It Jobs in Raleigh, NC

Rhodes Wolfe

Chief Operating Officer

Durham, NC · On-site

$180 - $240/hr

Chief Operating Officer Location: Durham, NC Salary: Competitive Base Salary + Performance Bonus + Benefits Benefits: Medical, Dental, Vision, Disability, 401k w/ Match, PTO Job Type: Full-Time ...

Rhodes Wolfe

Chief Operating Officer

Durham, NC

Chief Operating Officer Location: Durham, NC Salary: Competitive Base Salary + Performance Bonus + Benefits Benefits: Medical, Dental, Vision, Disability, 401k w/ Match, PTO Job Type: Full-Time ...

Kids for the Future

Chief Operating Officer

Durham, NC · On-site

$180 - $200/hr

It is not intended to represent a comprehensive list of all responsibilities, duties, or qualifications required. Organizational Structure The Chief Operating Officer provides executive oversight of ...

Skema

Chief Operating Officer M/F (Raleigh)

Raleigh, NC · On-site

# Chief Operating Officer M/F* Raleigh, 27606* CDI* 01/01/2026## Description Join a Global Leader in ... Supervise campus operations: facilities, IT, logistics...* Coordinate cross-functional teams (Admin ...

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Chief Operating Officer Msp It information

See Raleigh, NC salary details

$40.3K

$147K

$262K

How much do chief operating officer msp it jobs pay per year?

As of Sep 6, 2026, the average yearly pay for chief operating officer msp it in Raleigh, NC is $146,981.00, according to ZipRecruiter salary data. Most workers in this role earn between $108,400.00 and $179,800.00 per year, depending on experience, location, and employer.

What does a chief operating officer (COO) do at an MSP IT company?

A Chief Operating Officer (COO) at a Managed Service Provider (MSP) IT company is responsible for overseeing the daily operations, ensuring service delivery aligns with client expectations, and optimizing internal processes for efficiency. They manage teams, develop operational policies, and implement strategies to meet business goals. The COO collaborates closely with other executives to drive growth, improve customer satisfaction, and maintain compliance with industry standards. Their leadership is crucial in scaling the company and adapting to technological changes in the IT landscape.

What are the key skills and qualifications needed to thrive as a chief operating officer (COO) in an MSP IT environment?

To thrive as a Chief Operating Officer in an MSP IT environment, you need a strong background in IT operations, business management, and a proven track record in leadership roles, often supported by a bachelor’s or master’s degree in business or technology. Familiarity with IT service management frameworks (like ITIL), PSA/RMM tools, and relevant certifications (such as PMP or ITIL) is typically required. Exceptional communication, strategic thinking, and change management skills distinguish top COOs in this position. These competencies are vital for aligning IT services with business goals, driving operational efficiency, and ensuring exceptional client satisfaction in a competitive MSP landscape.

What are some common challenges a chief operating officer (COO) faces in an MSP IT environment, and how can they be addressed?

A Chief Operating Officer in an MSP IT setting often contends with balancing operational efficiency, service quality, and rapid technological changes. Managing a diverse technical team while maintaining high client satisfaction and meeting tight SLAs can be challenging. To address these, COOs typically implement robust process documentation, invest in ongoing staff training, and prioritize strong communication across departments. Leveraging automation and analytics tools also helps streamline operations and provides actionable insights for continuous improvement.

What is the difference between Chief Operating Officer Msp It vs Chief Technology Officer Msp It?

AspectChief Operating Officer Msp ItChief Technology Officer Msp It
Primary FocusOversees daily operations, business strategy, and client service deliveryFocuses on technology strategy, innovation, and technical infrastructure
CredentialsBusiness management, leadership, industry certificationsTechnical degrees, certifications like CISSP, cloud certifications
Work EnvironmentExecutive leadership, client-facing, operational teamsTechnical teams, R&D, product development
Industry UsageCommonly used in MSPs to denote operational leadershipUsed to highlight technical vision and innovation leadership

While both roles are executive positions within MSPs, the Chief Operating Officer Msp It primarily manages operations and client relations, whereas the Chief Technology Officer Msp It focuses on technological strategy and innovation. Understanding these differences helps organizations assign the right leadership to their strategic needs.

What are popular job titles related to Chief Operating Officer Msp It jobs in Raleigh, NC?

For Chief Operating Officer Msp It jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Chief Operating Officer Msp It jobs in Raleigh, NC look for?

The top searched job categories for Chief Operating Officer Msp It jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Chief Operating Officer Msp It jobs?

Cities near Raleigh, NC with the most Chief Operating Officer Msp It job openings:

Chief Operating Officer Msp It jobs near you
Infographic showing various Chief Operating Officer Msp It job openings in Raleigh, NC as of August 2026, with employment types broken down into 95% Full Time, and 5% Part Time. Highlights an 80% In-person, 10% Hybrid, and 10% Remote job distribution, with an average salary of $146,981 per year, or $70.7 per hour.

Chief Operating Officer

Rhodes Wolfe

Durham, NC • On-site

$180 - $240/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 9 days ago

Job description

Chief Operating Officer
Location: Durham, NC
Salary: Competitive Base Salary + Performance Bonus + Benefits
Benefits: Medical, Dental, Vision, Disability, 401k w/ Match, PTO
Job Type: Full-Time
Typical Hours: 8am-5pm, Monday - Friday
Start Date: ASAP
Sponsorship: Not Available

Chief Operating Officer Description

Our client, a privately held medical diagnostics company, is entering an exciting new chapter and looking for a Chief Operating Officer to take the reins of the business. With a small, close-knit team, a strong customer base, and an expanding product pipeline, the founder is preparing to step back from the day-to-day operation of the business.

This is a hands-on leadership role for an entrepreneurial leader who can move comfortably between strategy and execution - leading people, managing projects, understanding the numbers, maintaining regulatory standards, and driving growth. This is a phenomenal opportunity to step into a key leadership role with meaningful responsibility and autonomy in running an established, profitable company while helping shape its next chapter.

Chief Operating Officer Responsibilities
  • Lead the day-to-day operations and overall performance of the business
  • Develop and execute business strategies that support growth and long-term objectives
  • Lead, develop, and hold a small team accountable to clear goals, priorities, and deadlines
  • Maintain a culture of accountability through regular communication, follow-up, and a hands-on management style
  • Manage projects, priorities, resources, and timelines to ensure successful execution
  • Oversee operations, manufacturing, quality, product development, and administrative functions
  • Ensure compliance with FDA requirements and maintain strong quality systems
  • Monitor financial performance, budgets, expenses, and cash flow in partnership with outside CPA and accounting resources
  • Identify opportunities to improve efficiency, profitability, and organizational performance
Chief Operating Officer Qualifications
  • Scientific background required
  • Experience managing a small company, a division, or a business unit required
  • Working knowledge of quality systems and FDA regulatory requirements required
  • Demonstrated ability to lead, motivate, and hold employees accountable required
  • Proven project management skills with the ability to manage multiple priorities and drive projects to completion required
  • Financial and accounting literacy to understand budgets and business performance required
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