To thrive as a Chief Accessibility Officer, you need expertise in accessibility laws and standards (such as ADA, Section 508, or WCAG), experience in program management, and a background in driving inclusivity initiatives. Familiarity with digital accessibility testing tools, assistive technologies, and relevant certifications like CPACC or WAS are highly valued. Exceptional communication, leadership, and change management skills set top candidates apart in this field. These capabilities are crucial for ensuring organizational compliance, driving cross-functional improvements, and championing a culture of accessibility.