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Chat Based Jobs in California (NOW HIRING)

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Engineer in Residence: MedBuddy

Mountain View, CA · On-site

$10K/mo

A voice-friendly or chat-based interface that works for lower-digital-literacy users. * Caregiver and clinician views that turn day-to-day logs into useful summaries and follow-up context. * A system ...

career

Engineer in Residence: MedBuddy

Mountain View, CA · On-site

$10K/mo

A voice-friendly or chat-based interface that works for lower-digital-literacy users. * Caregiver and clinician views that turn day-to-day logs into useful summaries and follow-up context. * A system ...

Walmart

(USA)Staff, Data Scientist

Milpitas, CA · On-site

$143K - $286K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Build Agentic workflows to enable chat based forecasting explainability and scenario planning. * Collaborate with cross-functional partners including Product, Business, Data Science and Engineering.

Walmart

(USA)Staff, Data Scientist

Cupertino, CA · On-site

$143K - $286K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Build Agentic workflows to enable chat based forecasting explainability and scenario planning. * Collaborate with cross-functional partners including Product, Business, Data Science and Engineering.

Walmart

(USA)Staff, Data Scientist

Fremont, CA · On-site

$143K - $286K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Build Agentic workflows to enable chat based forecasting explainability and scenario planning. * Collaborate with cross-functional partners including Product, Business, Data Science and Engineering.

Walmart

(USA)Staff, Data Scientist

Sunnyvale, CA · On-site

$143K - $286K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Build Agentic workflows to enable chat based forecasting explainability and scenario planning. * Collaborate with cross-functional partners including Product, Business, Data Science and Engineering.

Walmart

(USA)Staff, Data Scientist

Sunnyvale, CA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Build Agentic workflows to enable chat based forecasting explainability and scenario planning. * Collaborate with cross-functional partners including Product, Business, Data Science and Engineering.

Walmart

(USA)Staff, Data Scientist

Mountain View, CA · On-site

$143K - $286K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Build Agentic workflows to enable chat based forecasting explainability and scenario planning. * Collaborate with cross-functional partners including Product, Business, Data Science and Engineering.

Walmart

(USA)Staff, Data Scientist

San Mateo, CA · On-site

$143K - $286K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Build Agentic workflows to enable chat based forecasting explainability and scenario planning. * Collaborate with cross-functional partners including Product, Business, Data Science and Engineering.

Walmart

(USA)Staff, Data Scientist

San Jose, CA · On-site

$143K - $286K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Build Agentic workflows to enable chat based forecasting explainability and scenario planning. * Collaborate with cross-functional partners including Product, Business, Data Science and Engineering.

Walmart

(USA)Staff, Data Scientist

Hayward, CA · On-site

$143K - $286K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Build Agentic workflows to enable chat based forecasting explainability and scenario planning. * Collaborate with cross-functional partners including Product, Business, Data Science and Engineering.

Walmart

Staff, Data Scientist (Pricing)

Sunnyvale, CA · On-site +1

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Build Agentic workflows to enable chat-based price explainability and "what-if" scenario planning for Merchants. * Collaborate and Mentor: Partner with Product, Business, and Engineering to set ...

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Showing results 21-40

All JobsChat Based JobsChat Based Jobs in California

Chat Based information

What are the key skills and qualifications needed to thrive as a chat support representative, and why are they important?

To thrive as a Chat Support Representative, you need excellent written communication skills, strong problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer support platforms like Zendesk, LiveChat, or Intercom is typically expected. Patience, empathy, and the ability to multitask help representatives build rapport with customers and handle multiple conversations efficiently. These skills ensure customer satisfaction, quick resolution of issues, and a positive brand experience.

What is a chat based job?

Chat-based jobs involve providing customer support, technical help, or sales assistance through online chat platforms rather than phone or in-person communication. Employees in these roles interact with customers in real-time using text-based chat systems to answer questions, resolve issues, and provide information about products or services. These positions are commonly found in industries such as e-commerce, technology, and telecommunications, and often offer remote or flexible work options. Strong written communication skills and the ability to multitask are essential for success in chat-based jobs.

What are some common challenges faced by chat based customer support representatives, and how can they be managed?

Chat-based customer support representatives often handle multiple conversations simultaneously, which can be challenging when trying to maintain accuracy and empathy in responses. Managing time effectively, using pre-approved scripts, and leveraging chat management tools can help address these challenges. Additionally, it's important to stay updated on product knowledge and company policies to answer queries efficiently. Regular communication with team members and supervisors also helps ensure consistent service quality and provides support when complex issues arise.

What are popular job titles related to Chat Based jobs in California?

For Chat Based jobs in California, the most frequently searched job titles are:

What job categories do people searching Chat Based jobs in California look for?

The top searched job categories for Chat Based jobs in California are:

What cities in California are hiring for Chat Based jobs?

Cities in California with the most Chat Based job openings:

Chat Based jobs near you
Infographic showing various Chat Based job openings in California as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 15% Part Time, 2% Temporary, and 6% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution.

Senior Technical Support Engineer, Observe by Snowflake

Snowflake

Menlo Park, CA • On-site

$136K - $178K/yr

Full-time

Re-posted 17 days ago

Job description

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don't just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset - who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done.
Observe by Snowflake is an AI-powered observability platform built on the Snowflake AI Data Cloud and engineered for scale. We ingest and store logs, metrics, traces, and events on an open, scalable data lakehouse, using open formats like Apache Iceberg, at dramatically lower cost. A dynamic Context Graph and chat-based AI SRE provide rich context and automated workflows so teams can move from detection to root cause and resolution 10x faster.
Leading engineering teams at companies like Capital One, Topgolf, and Dialpad rely on Observe to troubleshoot hundreds of terabytes of telemetry daily while maintaining reliability at enterprise scale. As part of Snowflake, Observe combines startup-style ownership and velocity with the global reach, operational excellence, and ecosystem of one of the world's leading data platforms.
As a Senior Technical Support Engineer, you will be a trusted advisor and technical resource for our customers. This is a hands-on role for someone who thrives in dynamic environments, loves troubleshooting complex technical issues, and is passionate about delivering exceptional support experiences.
You'll be responsible for resolving high-impact technical issues, driving customer success, and collaborating closely with product, engineering, and customer success teams. This is an opportunity to shape how support is delivered and to contribute to the evolution of our platform and processes.
Key Responsibilities
  • Deliver expert-level technical support to customers through phone, email, and chat.
  • Troubleshoot and resolve complex technical issues involving our observability platform, integrations, and customer environments.
  • Partner with engineering teams responsible for performance to become the subject matter expert on performance issues related to components like dashboards, monitors, and datasets. Lead initiatives to improve performance and educate engineering, technical support, and sales engineering teams on best practices.
  • Help to design and build AI skills that increase technical support engineering productivity, quality and speed.
  • Own and manage high-priority escalations, coordinating with engineering and product teams to drive resolution.
  • Create and maintain high-quality technical documentation, including knowledge base articles and runbooks.
  • Act as a technical liaison between customers and internal teams, translating customer feedback into actionable product insights.
  • Participate in the on-call rotation to support urgent customer issues outside normal hours.
  • Proactively contribute to process improvement, tooling, and support automation initiatives.
  • Mentor junior support engineers and help level up the broader team through knowledge sharing.
Requirements
  • Bachelor's degree in Computer Science, Information Technology, or a related technical field.
  • 5+ years in a technical support or customer-facing engineering role, ideally in a SaaS, DevOps, or observability-focused environment.
  • Deep familiarity with operating systems (Linux, Unix, macOS, and Windows) and modern networking concepts.
  • Proficient in scripting languages such as Python or Bash.
  • Experience with cloud platforms like AWS, Azure, or Google Cloud Platform.
  • Working knowledge of Kubernetes - particularly in troubleshooting, scaling, and deployment contexts.
  • Strong diagnostic and debugging skills across complex distributed systems.
Soft Skills
  • Exceptional problem-solving skills and a methodical, customer-first approach to issue resolution.
  • Clear, concise communicator able to translate complex technical topics for non-technical audiences.
  • Calm under pressure, with the ability to multitask and prioritize in high-stakes situations.
  • Collaborative mindset, with a track record of building strong working relationships across functions.
  • Demonstrated leadership potential, including the ability and drive to lead a team, mentor colleagues, and autonomously manage initiatives.

Bonus Points
  • Experience with observability/monitoring tools such as Prometheus, Grafana, Jaeger, Loki, or similar platforms.
  • Proficiency with OpenTelemetry (OTEL), configuring and troubleshooting for distributed tracing, metrics, and logging.
  • Experience using Terraform to deploy infrastructure preferably in combination with CI/CD tools such as Github Actions or Jenkins.
  • Hands-on experience with Kubernetes clusters, including Helm, CNI, CSI, kubectl, and k9s.
  • Exposure to modern data storage and retrieval systems including SQL, NoSQL, and data warehousing technologies.

Every Snowflake employee is expected to follow the company's confidentiality and security standards for handling sensitive data. Snowflake employees must abide by the company's data security plan as an essential part of their duties. It is every employee's duty to keep customer information secure and confidential.
Snowflake is growing fast, and we're scaling our team to help enable and accelerate our growth. We are looking for people who share our values, challenge ordinary thinking, and push the pace of innovation while building a future for themselves and Snowflake.
How do you want to make your impact?
For jobs located in the United States, please visit the job posting on the Snowflake Careers Site for salary and benefits information: careers.snowflake.com

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