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Chat Associate Jobs (NOW HIRING)

Further

UX / IA Lead

Dallas, TX · Hybrid

$165K/yr

If this sounds exciting to you, let's chat! Associate UX / IA Director You are the strategy and measurement anchor for clients trying to make better decisions with their data. The work spans ...

Further

UX / IA Lead

Dallas, TX · Hybrid

$165K/yr

If this sounds exciting to you, let's chat! Associate UX / IA Director You are the strategy and measurement anchor for clients trying to make better decisions with their data. The work spans ...

Further

UX / IA Lead

Dallas, TX · On-site

$165K/yr

If this sounds exciting to you, let's chat! Associate UX / IA Director You are the strategy and measurement anchor for clients trying to make better decisions with their data. The work spans ...

WSI Talent

Production Associate

Battle Creek, MI · On-site

$18/hr

Let's chat about the Manufacturing Associate role if you: * Can read written instructions and effectively communicate * Have basic knowledge of solder processes * Are able to work independently with ...

Home Chef

Customer Experience Associate

Chicago, IL · On-site

$17 - $22.75/hr

Representatives will respond to customer issues, complaints and inquiries via phone, email and chat. The Customer Experience Associate is primarily responsible for handling fundamental customer ...

Monica + Andy

Sales Associate

Chicago, IL · On-site

$14.50 - $19.50/hr

Our sales associates will serve our Guideshop customers at their respective locations ... They will also work on a national level as part of our email and chat customer service team. Monica ...

Nations Photo Lab

Customer Service Associate

$14.75 - $20.50/hr

Customer Service Associate Company Overview "We're Nations Photo Lab- where passion meets precision ... In this role, you'll handle customer inquiries via phone, email, and chat, process orders, and ...

New

Monica + Andy

Sales Associate

Manhattan, NY · On-site

$20/hr

Our sales associates will service our Guideshop customers in their unique locations ... They will also work on a national level as part of our email and chat customer service team. Monica ...

Monica + Andy

Sales Associate

Manhattan, NY · On-site

$20/hr

Our sales associates will service our Guideshop customers in their unique locations ... They will also work on a national level as part of our email and chat customer service team. Monica ...

Monica + Andy

Sales Associate

Chicago, IL · On-site

$14.50 - $19.50/hr

Our sales associates will serve our Guideshop customers at their respective locations ... They will also work on a national level as part of our email and chat customer service team. Monica ...

Monica + Andy

Sales Associate

Chicago, IL

$14.50 - $19.50/hr

Our sales associates will serve our Guideshop customers at their respective locations ... They will also work on a national level as part of our email and chat customer service team. Monica ...

Monica + Andy

Sales Associate

Manhattan, NY

$20/hr

Our sales associates will service our Guideshop customers in their unique locations ... They will also work on a national level as part of our email and chat customer service team. Monica ...

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Chat Associate information

See salary details

$10

$19

$33

How much do chat associate jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for chat associate in the United States is $19.87, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $20.67 per hour, depending on experience, location, and employer.

What is a chat associate?

Chat Associates are professionals who handle customer inquiries and support requests through online chat platforms. They assist customers by providing information, resolving issues, and guiding them through various processes related to products or services. Chat Associates typically work for companies in customer service departments, ensuring quick and efficient responses to customer needs. Their role requires excellent communication skills, problem-solving abilities, and familiarity with the company's offerings.

What are the key skills and qualifications needed to thrive as a chat associate, and why are they important?

To thrive as a Chat Associate, you need strong written communication skills, fast and accurate typing, and a high school diploma or equivalent. Familiarity with live chat platforms, CRM systems, and ticketing tools is typically required. Outstanding multitasking abilities, patience, and problem-solving skills help you stand out in this role. These skills ensure prompt, clear, and effective customer support, leading to higher satisfaction and efficient issue resolution.

What are some common challenges faced by chat associates when handling multiple customer conversations simultaneously?

Chat Associates often manage several customer chats at once, which requires strong multitasking and organizational skills. Balancing multiple conversations can be challenging, especially when customers have urgent or complex issues. Success in this role often depends on the ability to prioritize inquiries, maintain clear and courteous communication, and use internal resources efficiently to resolve questions quickly. Team collaboration is also essential, as Chat Associates may need to escalate issues to supervisors or work with other departments to ensure timely resolutions.

What is the difference between Chat Associate vs Customer Service Representative?

AspectChat AssociateCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may prefer customer service experienceHigh school diploma or equivalent; often requires customer service experience
Work EnvironmentOnline or remote chat platforms, digital communication toolsCall centers, retail, or office settings, phone and in-person interactions
Industry UsageCommon in e-commerce, tech support, and online servicesWidespread across retail, telecom, banking, and service industries
Search & Comparison IntentOften compared for digital communication rolesCompared for traditional customer support roles

While both roles involve assisting customers, Chat Associates primarily handle online chat inquiries via digital platforms, whereas Customer Service Representatives may work through calls, in-person, or multiple channels. The roles overlap in credentials and industry usage, but differ mainly in communication medium and work environment.

More about Chat Associate jobs

What cities are hiring for Chat Associate jobs?

Cities with the most Chat Associate job openings:

What are the most commonly searched types of Chat jobs?

The most popular types of Chat jobs are:

What states have the most Chat Associate jobs?

States with the most job openings for Chat Associate jobs include:

Chat Associate jobs near you
Infographic showing various Chat Associate job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 28% Part Time, 1% Temporary, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $41,327 per year, or $19.9 per hour.

Chat and Phone Technical Customer Service - Seasonal

Foundever

Remote

$15/hr

Full-time

Posted 28 days ago

Foundever rating

5.5

Company rating: 5.5 out of 10

Based on 194 frontline employees who took The Breakroom Quiz

45th of 72 rated call and contact centers

Job description

Chat and Phone Technical Customer Service - Seasonal

Join our dynamic team at Foundever, where every interaction is an opportunity to make a difference. 

Job Overview 

Foundever is hiring Seasonal Technical Customer Service Associates! Become a valued member of our dynamic team, where you will have the opportunity to deliver exceptional, personalized support by assisting customers with a range of accounting and tax platforms and applications. If you have a passion for providing outstanding service and are eager to make a difference, we invite you to join our dedicated team! 

Why You Should Join Us:
  • $15/H 
  • Enjoy the benefits of working from home.  Save time, money, and reduce stress
  • No equipment?  We provide everything you need!
  • Join a supportive community focused on engagement and recognition
  • Hands-on paid virtual classroom-style training, as well as ongoing job specific training
  • Internal Mobility (84% of our managers are promoted from within)
  • Employee discounts
  • Referral bonuses
  • Employee wellness program 
What We Are Looking For:

  • Must be 18+ years of age 

  • High school diploma (or GED equivalent) 

Key Skills:

  • Ability to multitask in and navigate between screens efficiently while assisting customers 

  • Ability to provide essential technical support through phone and chat, showcasing flexibility in communication methods.    

**Please be aware that you may be placed in a class that is not chat-trained, depending on availability.  Currently all of our roles include phone support.  

Equipment and Internet Requirements
  • Hardwired internet connection (no satellite or wireless)
  • Required Internet Speed is 5.0 Mbps Down/ 5.0 Mbps Up
  • A Working Phone Line (Home Phone or Mobile)
  • Home office must be a noise/distraction-free environment
  • Desk and an ergonomic chair
Location Requirements:

*** Must live in the United States***

Applicants residing within a 50-mile radius of our local sites may only be considered for onsite job openings.

About Foundever

Foundever is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we're the team behind the best experiences for +800 of the world's leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.   

Get to know us at www.foundever.com and connect with us on Facebook, LinkedIn and Twitter. 

EEO

Foundever is committed to selecting, developing, and rewarding the best person for the job based on the requirements of the work to be performed and without regard to race, age, color, religion, sex, creed, national origin, ancestry, citizenship, disability/handicap, marital status, protected veteran status, uniform status, sexual orientation, pregnancy, genetic information, gender identity and expression, or any other basis protected by federal, state or local law. The Company forbids discrimination of all kinds, whether directed at Associates, applicants, vendors, customers, or visitors. This policy applies to all terms and conditions of employment, including recruitment, hiring, promotion, compensation, benefits, training, discipline, and termination. 

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