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$26K

$31.5K

How much do charter communications jobs pay per year?

As of Jul 4, 2026, the average yearly pay for charter communications in the United States is $31,873.00, according to ZipRecruiter salary data. Most workers in this role earn between $28,500.00 and $29,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Charter Communications Field Technician, and why are they important?

To excel as a Charter Communications Field Technician, a background in electronics, networking, or a related technical field—often with relevant certifications or vocational training—is essential. Familiarity with tools such as signal meters, cable testers, and company-specific software systems is typically required. Strong customer service, problem-solving abilities, and effective communication skills help technicians address customer concerns and ensure satisfaction. These competencies ensure reliable service delivery, customer retention, and efficient resolution of technical issues.

What types of career advancement opportunities are available for employees at Charter Communications?

Charter Communications offers various pathways for career growth, including internal promotions, lateral moves to different departments, and access to professional development programs. Employees can participate in mentorship initiatives, leadership training, and skill-building workshops to prepare for new roles. The company often promotes from within, so high performers in roles such as customer service, technical operations, or sales have clear opportunities to move into supervisory or managerial positions. Additionally, Charter encourages cross-functional collaboration, allowing team members to gain exposure to other areas of the business and broaden their career prospects.

What is the difference between Charter Communications vs Cable Technician?

AspectCharter CommunicationsCable Technician
Required CredentialsHigh school diploma, technical training, or certificationsHigh school diploma, technical certifications often preferred
Work EnvironmentOffice settings, field work installing and repairing cable servicesField work primarily installing, repairing, and maintaining cable lines
Employer & IndustryMajor cable and internet service provider in telecommunicationsTypically employed by cable companies or contractors in telecommunications
Common Search & ComparisonCharter Communications vs Cable Technician

Charter Communications and Cable Technicians are closely related roles within the telecommunications industry. Charter Communications employs technicians to install and repair cable and internet services, requiring technical skills and certifications. Cable Technicians are often employed by various providers, including Charter, and perform similar fieldwork. The main difference lies in the employment context, with Charter being a specific employer and Cable Technician a general job title across multiple companies.

What is Charter Communications and what does the company do?

Charter Communications is a leading broadband connectivity company and cable operator in the United States, known for providing services under the Spectrum brand. The company offers high-speed internet, cable television, telephone, and wireless services to residential and business customers. Charter Communications serves millions of customers across 41 states, making it one of the largest telecommunications providers in the country. The company is committed to delivering advanced technology and quality customer service.
More about Charter Communications jobs
What cities are hiring for Charter Communications jobs? Cities with the most Charter Communications job openings:
What states have the most Charter Communications jobs? States with the most job openings for Charter Communications jobs include:
What job categories do people searching Charter Communications jobs look for? The top searched job categories for Charter Communications jobs are:
Charter Communications jobs near you
Infographic showing various Charter Communications job openings in the United States as of June 2026, with employment types broken down into 38% Full Time, 51% Part Time, 2% Temporary, and 9% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $31,873 per year, or $15.3 per hour.
Customer Service Representative | Technical Support

Customer Service Representative | Technical Support

Charter Communications

Flushing, NY • On-site

$20/hr

Other

Posted 15 days ago

Charter Communications rating

7.8

Company rating: 7.8 out of 10

Based on 408 frontline employees who took The Breakroom Quiz

26th of 80 rated telecommunications companies

Job description

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

THIS POSITION IS ONSITE (NOT HYBRID or REMOTE) WORKING IN A CALL CENTER ENVIRONMENT

Pay Rate is $20.00 per hour
CLASS STARTING July 7, 2026

Extensive training provided for 13 weeks from Tuesday through Saturday 10:00a.m-7:00p.m.
After completion of training, must be flexible to work a schedule of 1:00pm-10pm with two weekdays off.

Are you a tech-savvy problem solver? Do you have the patience to help customers and a knack for providing friendly service? Are you great at multitasking and communicating? Then working as a professional Customer Service Representative at Spectrum may be right for you.

As a Customer Service Representative with a focus on Video Repair, you will use your communication and problem-solving skills to nurture and maintain relationships with customers who are subscribed to our high-quality cable and video products. Every day, your work will strengthen connections between Spectrum and our customers.

WHAT OUR CUSTOMER SERVICE REPRESENTATIVES ENJOY MOST

  • Learning about our core TV products, services, and billing processes to provide knowledgeable and timely customer service
  • Representing a Fortune 100 company and being the voice of Spectrum
  • Troubleshooting and resolving technical issues related to cable and video services
  • Interacting with customers through inbound phone calls to resolve a variety of topics, including billing questions, account updates, subscriber challenges, and more
  • Resolving TV inquiries while creating best-in-class customer experiences
  • Working in an open, friendly environment with a supportive, energetic team

We're a large organization with bustling 24/7 call centers offering a variety of shifts. During your shift, you will find yourself in the office answering calls, resolving issues, navigating computer systems, and learning a lot about our business. If you enjoy talking to people and fast-paced work, you'll thrive inside our customer service environment.

WHAT YOU'LL BRING TO SPECTRUM
Required Qualifications

  • Education: High school diploma or equivalent
  • Schedule: Ability to work a variety of schedules including nights, weekends, and holidays
  • Language: Ability to read, write, speak and understand English

Preferred Qualifications

  • Experience: 6+ months of customer service experience; 1+ year working with computers and software applications; 6+ months of heavy volume phone experience in customer service or a call center
  • Technical Skills: MS Office, computer skills, typing
  • Skills: Communication, organization, time management, multi-tasking, customer service
  • Abilities: Dependable, professional, solution-oriented, results-driven, resilient

#LI-AS3
CRP113 2026-74368 2026
Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
The base pay for this position generally is between $20.00 and $36.35. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.
Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.

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