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Charter Communications Jobsexternal in Raleigh, NC (NOW HIRING)

... Charter, communications and other related activities Qualifications Basic Qualifications: 3 plus years of experience in accounting Bachelor's degree in accounting, finance or related field ...

Part of Charter Communications, Spectrum News is made up of over 30 hyper-local news and regional sports networks that are constantly expanding and dedicated to producing original, unbiased, and high ...

Producer

Raleigh, NC · On-site

$50K/yr

Part of Charter Communications, Spectrum News is made up of over 30 hyper-local news and regional sports networks that are constantly expanding and dedicated to producing original, unbiased, and high ...

News Copywriter

Raleigh, NC · On-site

$50K/yr

Part of Charter Communications, Spectrum News is made up of over 30 hyper-local news and regional sports networks that are constantly expanding and dedicated to producing original, unbiased, and high ...

TV Producer

Raleigh, NC · On-site

$50K/yr

Part of Charter Communications, Spectrum News is made up of over 30 hyper-local news and regional sports networks that are constantly expanding and dedicated to producing original, unbiased, and high ...

News Producer

Raleigh, NC · On-site

$50K/yr

Part of Charter Communications, Spectrum News is made up of over 30 hyper-local news and regional sports networks that are constantly expanding and dedicated to producing original, unbiased, and high ...

Writer, Producer

Raleigh, NC · On-site

$50K/yr

Part of Charter Communications, Spectrum News is made up of over 30 hyper-local news and regional sports networks that are constantly expanding and dedicated to producing original, unbiased, and high ...

Video Producer

Raleigh, NC · On-site

$50K/yr

Part of Charter Communications, Spectrum News is made up of over 30 hyper-local news and regional sports networks that are constantly expanding and dedicated to producing original, unbiased, and high ...

Part of Charter Communications, Spectrum News is made up of over 30 hyper-local news and regional sports networks that are constantly expanding and dedicated to producing original, unbiased, and high ...

Writer, Producer

Raleigh, NC · On-site

$50K/yr

Part of Charter Communications, Spectrum News is made up of over 30 hyper-local news and regional sports networks that are constantly expanding and dedicated to producing original, unbiased, and high ...

TV Writer

Raleigh, NC · On-site

$50K/yr

Part of Charter Communications, Spectrum News is made up of over 30 hyper-local news and regional sports networks that are constantly expanding and dedicated to producing original, unbiased, and high ...

TV Writer

Raleigh, NC · On-site

$50K/yr

Part of Charter Communications, Spectrum News is made up of over 30 hyper-local news and regional sports networks that are constantly expanding and dedicated to producing original, unbiased, and high ...

News Copywriter

Raleigh, NC · On-site

$50K/yr

Part of Charter Communications, Spectrum News is made up of over 30 hyper-local news and regional sports networks that are constantly expanding and dedicated to producing original, unbiased, and high ...

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Showing results 1-20

Charter Communications information

See Raleigh, NC salary details

$23.2K

$28.1K

How much do charter communications jobs pay per year?

As of Sep 12, 2026, the average yearly pay for charter communications in Raleigh, NC is $28,410.00, according to ZipRecruiter salary data. Most workers in this role earn between $25,400.00 and $25,800.00 per year, depending on experience, location, and employer.

What is Charter Communications?

Charter Communications is a leading broadband connectivity company and cable operator in the United States, known for providing services under the Spectrum brand. The company offers high-speed internet, cable television, telephone, and wireless services to residential and business customers. Charter Communications serves millions of customers across 41 states, making it one of the largest telecommunications providers in the country. The company is committed to delivering advanced technology and quality customer service.

What skills and qualifications are needed to thrive as a Charter Communications field technician?

To excel as a Charter Communications Field Technician, a background in electronics, networking, or a related technical field—often with relevant certifications or vocational training—is essential. Familiarity with tools such as signal meters, cable testers, and company-specific software systems is typically required. Strong customer service, problem-solving abilities, and effective communication skills help technicians address customer concerns and ensure satisfaction. These competencies ensure reliable service delivery, customer retention, and efficient resolution of technical issues.

What career advancement opportunities are available at Charter Communications?

Charter Communications offers various pathways for career growth, including internal promotions, lateral moves to different departments, and access to professional development programs. Employees can participate in mentorship initiatives, leadership training, and skill-building workshops to prepare for new roles. The company often promotes from within, so high performers in roles such as customer service, technical operations, or sales have clear opportunities to move into supervisory or managerial positions. Additionally, Charter encourages cross-functional collaboration, allowing team members to gain exposure to other areas of the business and broaden their career prospects.

What is the difference between Charter Communications vs Cable Technician?

AspectCharter CommunicationsCable Technician
Required CredentialsHigh school diploma, technical training, or certificationsHigh school diploma, technical certifications often preferred
Work EnvironmentOffice settings, field work installing and repairing cable servicesField work primarily installing, repairing, and maintaining cable lines
Employer & IndustryMajor cable and internet service provider in telecommunicationsTypically employed by cable companies or contractors in telecommunications
Common Search & ComparisonCharter Communications vs Cable Technician

Charter Communications and Cable Technicians are closely related roles within the telecommunications industry. Charter Communications employs technicians to install and repair cable and internet services, requiring technical skills and certifications. Cable Technicians are often employed by various providers, including Charter, and perform similar fieldwork. The main difference lies in the employment context, with Charter being a specific employer and Cable Technician a general job title across multiple companies.

What are popular job titles related to Charter Communications jobs in Raleigh, NC?

For Charter Communications jobs in Raleigh, NC, the most frequently searched job titles are:

What cities near Raleigh, NC are hiring for Charter Communications jobs?

Cities near Raleigh, NC with the most Charter Communications job openings:

Infographic showing various Charter Communications job openings in Raleigh, NC as of September 2026, with employment types broken down into 1% Internship, 1% As Needed, 84% Full Time, 12% Part Time, and 2% Contract. Highlights an 90% Physical, 3% Hybrid, and 7% Remote job distribution, with an average salary of $28,410 per year, or $13.7 per hour.

Customer Service Representative, Reliability (10.23 start date)

Morrisville, NC • On-site

Charter Communications
Internet and IT • 10K+ employees

$15 - $20.25/hr

Other

Posted 20 days ago


Charter Communications rating

7.9

Company rating: 7.9 out of 10

Based on 419 frontline employees who took The Breakroom Quiz


Job description

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Are you positive and proactive with a passion for helping people? Do you enjoy active listening and solving problems? Are you tech-savvy and love to multi-task? Then you'll thrive as a professional Customer Service Reliability Representative at Spectrum. Customer Service Reliability Representatives are vital to our mission, taking inbound calls and providing support that strengthens connections between Spectrum and our residential customers.

As a Customer Service Reliability Rep, you'll provide exceptional customer support by phone, for all of Spectrum's connectivity services including troubleshooting internet, video, and/or voice service issues and handling basic billing inquires and payments. Every day, your work will connect people in ways that matter and make a positive impact on our subscribers and the company.

How You'll Make An Impact

  • Continuously learning and turning that knowledge into customer service wins
  • Uncovering customer needs, creating solutions, and resolving problems
  • Making a positive impression on customers through a best-in-class experience
  • Representing a Fortune 100 company with professionalism and courtesy
  • Working in an open, friendly environment with a supportive, energetic team

We are a large organization operating 24/7 bustling call centers offering a variety of shifts. With your customer-centric mentality and a variety of tools and resources, you'll overcome challenges and get services running smoothly. Be prepared to manage tough feedback from clients and convey a strong understanding of Spectrum services. If you'd enjoy this type of dynamic job, we want to hear from you.

WHAT YOU'LL BRING TO SPECTRUM

Required Qualifications

  • Education: High school diploma or equivalent
  • Language: Ability to read, write, speak and understand English
  • Skills: Manage multiple customer interactions professionally and efficiently; Demonstrated organization, time management, and interpersonal skills
  • Abilities: Handle multiple tasks
  • Schedule: Ability to work a variety of schedules including nights, weekends, and holidays

Preferred Qualifications

  • Minimum one year of call center or equivalent experience
  • Customer service/technical support experience; Call Center Experience; Cable operations and/or telecommunications experience

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Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.
Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.

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