ZipRecruiter

Log In

1

Chargeback Supervisor Jobs (NOW HIRING)

InfoSync

BANKING SPECIALIST

Wichita, KS

They are also responsible for other tasks and responsibilities assigned by their supervisor. This ... Basic understanding of chargebacks and credit cards is preferred Responsibilities: Positive Pay

Sysco Corporation

CMG Pricing Coordinator

Woodridge, IL · On-site

$20/hr

... chargeback renewal process * Research pricing issues * Work cooperatively with the Pricing Lead to resolve issues and answer questions * Complete special projects as delegated by Supervisor * Keep ...

InfoSync

BANKING SPECIALIST

Wichita, KS · On-site

They are also responsible for other tasks and responsibilities assigned by their supervisor. This ... Basic understanding of chargebacks and credit cards is preferred Responsibilities: Positive Pay

Cesna Group

Chief Quality Officer (GA)

West Point, GA · On-site

$100K - $200K/yr

Internal/External Quality Index Management * - Internal/Customer Issue per day * - Supplier/Process Quality (ppm) * - Supplier Chargeback * Supervisory Responsibilities: Yes Qualifications * Basic ...

DivIHN

Accounts Receivable Analyst - Hybrid

Charlotte, NC · On-site

$22.50 - $28.50/hr

Lead chargeback process to support sales objectives, resolve disputes promptly, and minimize bad debt and P5 losses. * Keep Supervisor informed of ongoing issues; request credit/debit memos promptly ...

Ricoh USA, Inc.

Office Services Site Leader

Mclean, VA · On-site

$24 - $27/hr

The Site Supervisor serves as the primary point of contact for customer issues and provides ... Chargeback of work, supplies, hours, and services to the firm and/or clients. * Familiarity with ...

Sunsweet Growers

Credit and AR Supervisor

Yuba City, CA · On-site

$27.52 - $41.94/hr

The Credit and AR Supervisor is responsible for overseeing the daily operations of the Credit and ... Experience managing deductions, chargebacks, trade promotions, shortages, and retailer compliance ...

New

Sunsweet Growers

Credit and AR Supervisor

Yuba City, CA

$57K - $87K/yr

The Credit and AR Supervisor is responsible for overseeing the daily operations of the Credit and ... Experience managing deductions, chargebacks, trade promotions, shortages, and retailer compliance ...

New

New England Baptist Hospital

Research chargebacks and communicate with upper management and patients * Credit card system management * Manage the credit card payment system by providing new users with access, education and ...

B. BRAUN MEDICAL (US) INC

Contract Analyst I

Allentown, PA · On-site

$68K - $82K/yr

Handle daily Chargeback Analyst tasks, including processing sales tracing/chargeback requests ... Contacts are primarily with department supervisors, leads, subordinates, and peers. Occasional ...

B. BRAUN MEDICAL (US) INC

Contract Analyst I

Allentown, PA · On-site

$68K - $82K/yr

Handle daily Chargeback Analyst tasks, including processing sales tracing/chargeback requests ... Contacts are primarily with department supervisors, leads, subordinates, and peers. Occasional ...

B. BRAUN MEDICAL (US) INC

Contract Analyst I

Allentown, PA · On-site

$68K - $82K/yr

Handle daily Chargeback Analyst tasks, including processing sales tracing/chargeback requests ... Contacts are primarily with department supervisors, leads, subordinates, and peers. Occasional ...

Kemet

Logistics Sr. Supervisor

Atlanta, GA · On-site

Job Summary YAGEO Group is currently seeking a Logistics Sr. Supervisor at the distribution center ... Chargeback identification, recovery, and prevention * Freight cost recovery through audits and ...

KEMET

Logistics Sr. Supervisor

Atlanta, GA · On-site

Job Summary YAGEO Group is currently seeking a Logistics Sr. Supervisor at the distribution center ... Chargeback identification, recovery, and prevention * Freight cost recovery through audits and ...

Stellantis

Supplier Management Manager

Auburn Hills, MI · On-site

Supplier Development, Capacity Management and Mopar Supplier Chargeback (MSCB). These roles provide ... supervisors. Basic Qualifications: * Bachelor's degree required. * Minimum 5 years of relevant ...

previous pagenext page

Showing results 21-40

All JobsFinance and Insurance JobsAccounting JobsAccounts Receivable Specialist JobsChargeback Supervisor Jobs

Chargeback Supervisor information

See salary details

$37.5K

$74.6K

$112.5K

How much do chargeback supervisor jobs pay per year?

As of Aug 23, 2026, the average yearly pay for chargeback supervisor in the United States is $74,611.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,500.00 and $87,500.00 per year, depending on experience, location, and employer.

What is a chargeback supervisor?

Chargeback Supervisors are professionals who oversee and manage the chargeback process within financial institutions or merchant services. Their key responsibilities include supervising a team that investigates, processes, and resolves disputed transactions between customers, merchants, and banks. They ensure compliance with industry regulations, monitor chargeback trends, and implement strategies to reduce fraud and financial losses. Chargeback Supervisors also provide training and support to their staff and work to improve the efficiency of dispute resolution processes.

What are the key skills and qualifications needed to thrive as a chargeback supervisor?

To thrive as a Chargeback Supervisor, you need in-depth knowledge of payment processing, chargeback regulations, and dispute resolution, typically complemented by experience in banking or finance. Familiarity with chargeback management platforms, fraud detection systems, and card network rules (such as Visa and Mastercard) is essential. Strong leadership, analytical thinking, and effective communication skills help in managing teams and resolving conflicts. These skills ensure accurate, timely dispute handling and minimize financial losses while maintaining compliance and customer satisfaction.

What are some common challenges a chargeback supervisor faces when managing a team, and how can they be addressed?

One common challenge for Chargeback Supervisors is balancing high-volume workflows while maintaining accuracy and compliance with industry regulations. Supervisors must ensure their team stays current on evolving rules from credit card networks and that cases are processed within strict deadlines. Effective solutions include implementing regular training sessions, leveraging automation tools to streamline repetitive tasks, and fostering open communication to quickly resolve complex disputes. By cultivating a collaborative environment and providing ongoing support, supervisors can help their teams stay motivated and reduce errors.

What is the difference between Chargeback Supervisor vs Chargeback Analyst?

AspectChargeback SupervisorChargeback Analyst
ResponsibilitiesOversees chargeback processes, manages team, develops strategies to reduce disputesAnalyzes chargeback data, investigates disputes, prepares reports
CredentialsTypically requires experience in payments, certifications like PCI or CTP helpfulRequires knowledge of payment processing, analytical skills, relevant certifications
Work EnvironmentSupervisory role in finance or payments department, often in corporate officesAnalytical role within finance or payments teams, often in similar settings

The Chargeback Supervisor focuses on managing the chargeback process and leading a team, while the Chargeback Analyst handles data analysis and dispute investigations. Both roles require payment industry knowledge and relevant certifications, but the supervisor has additional managerial responsibilities.

More about Chargeback Supervisor jobs

What job categories do people searching Chargeback Supervisor jobs look for?

The top searched job categories for Chargeback Supervisor jobs are:

Chargeback Supervisor jobs near you
Infographic showing various Chargeback Supervisor job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $74,611 per year, or $35.9 per hour.

BANKING SPECIALIST

InfoSync

Wichita, KS

Full-time

Posted 29 days ago

InfoSync rating

7.7

Company rating: 7.7 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

172nd of 496 rated business services

Job description

We’re looking for a self-motivated Banking Specialist who has a passion for challenges, innovation, and helping people to achieve their goals.

ABOUT INFOSYNC SERVICES

Multi-unit business operators often find accounting and payroll to be frustrating and expensive. InfoSync provides the people and technology so they can focus on their core business.

With over 10,000 locations using our services across 90 different brands, InfoSync is the leading provider of outsourcing services for multi-unit businesses.

WHY WORK FOR INFOSYNC?

At InfoSync, we know that you want to be a valued employee. In order to do that, you need a job with purpose, development, and opportunity for growth. We believe everyone should feel a part of a bigger purpose and enjoy coming to work every day. That is why we’ve hired over 550 employees who help us achieve our mission, vision, and our values.

Mission: Be the leading provider of outsourced business solutions through insight and innovative technologies, the development of people, and delivering excellent customer service.

Vision: Power people, enabling them to maximize their success.

Values: People, Teamwork, Respect, Integrity, Accountability, and Excellence

ABOUT THE ROLE

Under the general supervision of the Banking Supervisor, the Banking Specialist will be responsible for cash and revenue related items including the responsibilities listed below. They are also responsible for other tasks and responsibilities assigned by their supervisor.  This position is full-time in our Wichita, KS Office with shift hours of 8:30am to 5:30pm Monday through Friday.

Requirements:

  1. High school diploma or GED
  2. Intermediate to Advanced Excel skills; knowledge of lookup functions and pivot tables
  3. Good verbal and written communication skills
  4. Ability to multi-task and prioritize assigned projects to meet deadlines
  5. Ability to communicate effectively with clients, customers, and vendors
  6. Self-motivated; ability to take on assigned tasks with minimal supervision 
  7. Must be detail oriented

Preferred:

  1. Experience with banking related transactions
  2. Experience with check research
  3. Basic understanding of debits and credits
  4. Basic understanding of chargebacks and credit cards is preferred

Responsibilities:

Positive Pay

  • Check and respond to all accounts payable and payroll check exceptions daily within time guidelines
  • Review and ensure accuracy of positive pay files
  • Upload positive pay files to bank websites

ACH File transmission and Return Reports

  • Review and ensure accuracy of positive pay files
  • Upload ACH files to bank website
  • Verify and load Prenotes files to the bank website
  • Download and Check ACH Return reports

Daily/Weekly Drawdowns (Sweeps)

  • Transfer funds from each depository account to clients operating account
  • Leave minimum balance in each account per client’s instructions

Daily Bank Downloads (as assigned)

  • Gather closing ledger bank balances and maintain on spreadsheet
  • Download clients bank activity and maintain in spreadsheet
  • Verify bank activity is accurate and all cross checks tie

Bank Research Inquires

  • Bank account research items as requested in bank websites
  • Check Inquiry -verify statis of checks in bank website and pull images
  • Stop Payments - Issues stop payments in bank websites

Chargeback duties as assigned

  1. Gather Chargeback Notices/Retrieval Requests/Results
  2. Enter Data on Spreadsheets
    • Enter notices/requests onto each client’s chargeback report
    • Transfer data from chargeback report to a packet pull list for in-house and storage
  3. Pull Store Packets and Research
    • Pull in-house packets and copy related credit card receipts
    • Weekly – pull packets from storage and copy related credit card receipts
  4. Respond to Processor on Chargeback Notices/Requests
    • Submit response online and upload a copy of the credit card receipt
    • Fax notice/request and a copy of the credit card receipt
    • Update Client Chargeback Reports with Fax Date/Comments

What InfoSync employees say

Pay

Hours and flexibility

Workplace

Get the full story on Breakroom

InfoSync logo

About InfoSync

Sourced by ZipRecruiter

Industry

Finance and insurance

Company size

501 - 1,000 Employees

Headquarters location

Wichita, KS, US

Year founded

2001

View All InfoSync Jobs

Apply