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Chargeback Supervisor Jobs (NOW HIRING)

New England Baptist Hospital

Research chargebacks and communicate with upper management and patients * Credit card system management * Manage the credit card payment system by providing new users with access, education and ...

Cardinal Health

Accounting Supervisor

Dublin, OH · Hybrid

This Accounting Supervisor role will support the Global Business Financial Services organization ... chargebacks. Ideal candidate will be local to Columbus, Ohio with the ability to work a hybrid ...

Cardinal Health

Accounting Supervisor

Dublin, OH · Hybrid

This Accounting Supervisor role will support the Global Business Financial Services organization ... chargebacks. Ideal candidate will be local to Columbus, Ohio with the ability to work a hybrid ...

Cardinal Health

Accounting Supervisor

Dublin, OH · Hybrid

This Accounting Supervisor role will support the Global Business Financial Services organization ... chargebacks. Ideal candidate will be local to Columbus, Ohio with the ability to work a hybrid ...

PenFed Credit Union

Card Dispute Specialist

Omaha, NE · Hybrid

$16.82 - $25.12/hr

Minimum of two (2) years of direct work experience in a large card disputes or fraud chargeback ... Supervisory Responsibility This position will not have any direct reports. Licenses and ...

Wild Republic

Trade Spend Supervisor

Independence, OH · On-site

Own trade spend, deductions, chargebacks, allowances, and credits * Build reporting to quantify customer-related spend * Analyze trends and drive root-cause resolution * Lead AR functions: cash ...

Blossom

Lead Client Support Specialist, Card Operations

FL · On-site +1

$75K - $85K/yr

... chargebacks, BIN and card profile configuration, tokenization, and network message flows (ISO 8583 ... Supervisory Responsibilities: * Provide technical leadership and day-to-day guidance to Tier 1 and ...

GroupeSEB

Gather data promptly to dispute and resolve customer chargeback What You'll Need to Succeed: * Previous Supervisory experience, Tasks coordination or Project management * Transportation, Routing and ...

Exxel Outdoors LLC

Warehouse Supervisor

Tupelo, MS · On-site

$50K - $60K/yr

Educates shipping team about customers to reduce chargebacks. * Assigns duties and examines work ... Supervises Special Projects. * Assists Warehouse Management with building security protocols.

Hyundai Mobis

Chief Quality Officer -CQO

West Point, GA · On-site

Supplier Chargeback Supervisory Responsibilities: Yes Required Education & Experience:* * Experience: 10 years * Managerial Experience: 8+ years * Education: Bachelor's Degree (BA/BS) required, MBA ...

Hyundai Mobis

Chief Quality Officer -CQO

West Point, GA · On-site

Supplier Chargeback Supervisory Responsibilities: Yes Qualifications Required Education & Experience:* * Experience: 10 years * Managerial Experience: 8+ years * Education: Bachelor's Degree (BA/BS) ...

K&M Tire, Inc.

National Accounts Clerk

Delphos, OH · On-site

$16.50 - $21.25/hr

The National Accounts Clerk works under the direction of the National Accounts Supervisor; and is ... Enter National Account Billing (NAB) credits and chargebacks into K&M Point of Sale system ...

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All JobsChargeback Supervisor Jobs

Chargeback Supervisor information

See salary details

$37.5K

$74.6K

$112.5K

How much do chargeback supervisor jobs pay per year?

As of Jul 12, 2026, the average yearly pay for chargeback supervisor in the United States is $74,611.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,500.00 and $87,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Chargeback Supervisor, and why are they important?

To thrive as a Chargeback Supervisor, you need in-depth knowledge of payment processing, chargeback regulations, and dispute resolution, typically complemented by experience in banking or finance. Familiarity with chargeback management platforms, fraud detection systems, and card network rules (such as Visa and Mastercard) is essential. Strong leadership, analytical thinking, and effective communication skills help in managing teams and resolving conflicts. These skills ensure accurate, timely dispute handling and minimize financial losses while maintaining compliance and customer satisfaction.

What are some common challenges a Chargeback Supervisor faces when managing a team, and how can they be addressed?

One common challenge for Chargeback Supervisors is balancing high-volume workflows while maintaining accuracy and compliance with industry regulations. Supervisors must ensure their team stays current on evolving rules from credit card networks and that cases are processed within strict deadlines. Effective solutions include implementing regular training sessions, leveraging automation tools to streamline repetitive tasks, and fostering open communication to quickly resolve complex disputes. By cultivating a collaborative environment and providing ongoing support, supervisors can help their teams stay motivated and reduce errors.

What are Chargeback Supervisors?

Chargeback Supervisors are professionals who oversee and manage the chargeback process within financial institutions or merchant services. Their key responsibilities include supervising a team that investigates, processes, and resolves disputed transactions between customers, merchants, and banks. They ensure compliance with industry regulations, monitor chargeback trends, and implement strategies to reduce fraud and financial losses. Chargeback Supervisors also provide training and support to their staff and work to improve the efficiency of dispute resolution processes.

What is the difference between Chargeback Supervisor vs Chargeback Analyst?

AspectChargeback SupervisorChargeback Analyst
ResponsibilitiesOversees chargeback processes, manages team, develops strategies to reduce disputesAnalyzes chargeback data, investigates disputes, prepares reports
CredentialsTypically requires experience in payments, certifications like PCI or CTP helpfulRequires knowledge of payment processing, analytical skills, relevant certifications
Work EnvironmentSupervisory role in finance or payments department, often in corporate officesAnalytical role within finance or payments teams, often in similar settings

The Chargeback Supervisor focuses on managing the chargeback process and leading a team, while the Chargeback Analyst handles data analysis and dispute investigations. Both roles require payment industry knowledge and relevant certifications, but the supervisor has additional managerial responsibilities.

More about Chargeback Supervisor jobs
What job categories do people searching Chargeback Supervisor jobs look for? The top searched job categories for Chargeback Supervisor jobs are:
Chargeback Supervisor jobs near you
Infographic showing various Chargeback Supervisor job openings in the United States as of July 2026, with employment types broken down into 100% Full Time. Highlights an 90% In-person, 5% Hybrid, and 5% Remote job distribution, with an average salary of $74,611 per year, or $35.9 per hour.
Cashier Supervisor

Cashier Supervisor

New England Baptist Hospital

Full-time

Posted 21 days ago

Job description

  • Cash postings & deposits
    • Responsible for posting remittances and balancing all posted batches according to department procedures.
    • Ensure all payer and patient check/credit card payments are posted efficiently and accurately
    • Enter non-patient cash directly into General Ledger system
    • Collect patient payments for Radiology CDs
    • Resolve all Cash Office issues (patient, NEBH departments, payers and finance staff)
    • Receive and process all department daily deposits (cash bags)
    • Calculate and prepare the Brinks deposits
    • Assist Finance with financial audits
    • Manage petty cash requests
    • Research and process patient refunds
  • Cash reconciliations and reporting
    • Balance and post daily remittance batches for EFT payments
    • Resolve out of balance payment issues by working with PFS and payers
    • Follow all Cash Office security and audit procedures
    • Compare and balance morning cash reports with evening reports
    • Track and communicate monthly Medicare repayment totals to BILH Finance
    • Research system errors and suggest resolution
    • Report out upfront collection to Patient Access
    • Create cash spreadsheets
  • Customer service
    • Communicate with professional billing companies to resolve misapplied payments
    • Reverse bounced check postings from bank statements and notify patients
    • Communicate daily and monthly cash totals to Finance Department
    • Research chargebacks and communicate with upper management and patients
  • Credit card system management
    • Manage the credit card payment system by providing new users with access, education and reporting for both NEBH and NEBMA staff
  • Staff supervision and education
    • Communicate staffing issues and problems to management
    • Maintain employee relations and promote teamwork in the Cash Office
    • Train Cash Office employees on all new system processes
    • Manage Cash Office staffing assignments and vacation requests
    • Develop plans that improve efficiency within the Cash Office
  • Other Duties
    • Sort and distribute mail from Mail Room to all Finance Departments
Employment Type: Full time

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