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Chargeback Manager Jobs in Michigan (NOW HIRING)

LAFCU

Card Services Manager

Lansing, MI · On-site

Manage fraud monitoring, transaction disputes, chargebacks, and compliance with Reg E, Reg Z, PCI DSS, and network rules (Visa/Mastercard). * Develop and execute strategies to enhance card usage ...

LAFCU

Card Services Manager

Lansing, MI

Manage fraud monitoring, transaction disputes, chargebacks, and compliance with Reg E, Reg Z, PCI DSS, and network rules (Visa/Mastercard). * Develop and execute strategies to enhance card usage ...

Carhartt

Sr. Manager, Credit

Dearborn, MI · On-site

Manager Job Summary The Sr. Manager, Credit plays a critical role in the Company's financial ... Lead and develop the credit, collections, and deductions/chargebacks teams, establishing clear ...

SpotOn

Product Manager (Payments)

Royal Oak, MI · On-site

$180K - $225K/yr

About the Role As the Product Manager in Payments, you will own the strategy and execution for ... Monitor and improve key payment performance metrics--authorization rates, chargebacks, declines ...

Ohio Health

This position is responsible for the proactive management of the charge masters and fee schedules for OhioHealth hospital operations covering 1000+ departments at all hospitals with patient charges ...

Burlington

Store Manager

Ypsilanti, MI

$60K - $75K/yr

Partner with Assistant Store Manager, Operations to review receiving, transfers, debits/damages, returns-to-vendor (RTV's), and chargeback paperwork to ensure accuracy of inventory. * Act as Manager ...

Kimcorealty

Recoveries Associate

Southfield, MI · On-site

$52K - $60K/yr

Process tenant chargebacks on both a monthly cycle and ad hoc basis. * Other administrative duties ... Ability to manage and process large volumes of data efficiently while meeting deadlines. The ...

Ohio Health

This position is responsible for the proactive management of the charge masters and fee schedules for OhioHealth hospital operations covering 1000+ departments at all hospitals with patient charges ...

Burlington

Operations/Service Manager V

Dearborn, MI

$26.15 - $34.85/hr

Lead the overall receiving process which includes transfers, debits, damages, and chargebacks and partner with the Receiving Supervisor to maintain the accuracy of inventory. * Act as the Manager on ...

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Chargeback Manager information

See Michigan salary details

$32.7K

$65K

$98.1K

How much do chargeback manager jobs pay per year?

As of Jul 28, 2026, the average yearly pay for chargeback manager in Michigan is $65,030.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,900.00 and $76,300.00 per year, depending on experience, location, and employer.

What jobs pay 500,000 a year in the US?

High-level executive roles such as Chief Executive Officers, Chief Financial Officers, and other C-suite positions often have annual compensation exceeding $500,000, especially in large corporations. Certain specialized roles in investment banking, private equity, and successful entrepreneurs can also reach or surpass this income level, often requiring extensive experience, advanced skills, and significant responsibility.

What are the most common day-to-day responsibilities of a Chargeback Manager?

As a Chargeback Manager, your daily responsibilities focus on overseeing and resolving disputed transactions, analyzing chargeback trends, and preparing evidence for representment. You will coordinate with internal teams such as customer service, risk management, and accounting to investigate cases and develop strategies to minimize future chargebacks. The role often involves monitoring compliance with industry regulations and training staff on best practices. Working in this position offers a balance of analytical and collaborative tasks in a fast-paced environment.

What is a Chargeback Manager job?

A Chargeback Manager oversees the chargeback and dispute resolution process for a company, typically in the financial or e-commerce sectors. They analyze chargeback trends, implement strategies to reduce losses, and ensure compliance with payment network regulations. Their role involves collaborating with internal teams and payment processors to investigate disputes and recover funds. Strong analytical skills, attention to detail, and knowledge of payment industry regulations are essential for success in this role.

What are the key skills and qualifications needed to thrive in the Chargeback Manager position, and why are they important?

To excel as a Chargeback Manager, you need solid expertise in payment processing, dispute resolution, and financial analysis, often backed by a degree in finance, business, or a related field. Familiarity with chargeback management platforms, payment gateways, and knowledge of relevant industry standards like PCI DSS are typically required. Strong negotiation, analytical thinking, and communication skills distinguish top performers in this role. These competencies are essential for minimizing financial losses, ensuring regulatory compliance, and fostering productive relationships with banks, merchants, and customers.

What is the 3 month rule for jobs?

The 3 month rule in the context of a Chargeback Manager typically refers to a policy where disputes or chargebacks must be filed within three months of the transaction date. This timeframe is important for managing and resolving chargebacks efficiently, and knowledge of this rule helps managers ensure timely responses to disputes. It is also relevant for maintaining compliance with card network regulations and internal procedures.

How much does a chargeback analyst make?

A chargeback analyst typically earns between $40,000 and $70,000 annually, depending on experience, location, and the size of the company. The role often requires knowledge of payment processing systems and dispute management tools.

What does a chargeback manager do?

A chargeback manager oversees the process of handling disputed transactions and chargebacks from customers or banks. They analyze cases, coordinate with payment processors and merchants, and implement strategies to reduce chargeback rates, often using specialized software and industry knowledge. The role requires strong attention to detail and understanding of financial regulations.
What are the most commonly searched types of Chargeback jobs in Michigan? The most popular types of Chargeback jobs in Michigan are:
What are popular job titles related to Chargeback Manager jobs in Michigan? For Chargeback Manager jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Chargeback Manager jobs in Michigan look for? The top searched job categories for Chargeback Manager jobs in Michigan are:
What cities in Michigan are hiring for Chargeback Manager jobs? Cities in Michigan with the most Chargeback Manager job openings:
Chargeback Manager jobs near you
Infographic showing various Chargeback Manager job openings in Michigan as of July 2026, with employment types broken down into 100% Full Time. Highlights an 91% In-person, and 9% Remote job distribution, with an average salary of $65,030 per year, or $31.3 per hour.
Card Services Manager

Card Services Manager

LAFCU

Lansing, MI • On-site

Other

Posted 24 days ago

Job description

Description
To oversee aspects of the Card Services department and card programs, ensuring operational excellence,
regulatory compliance, fraud mitigation, and an exceptional member experience. This role provides leadership
for card products, vendor relationships, and staff, while driving innovation, efficiency, and risk management
across the card services function.
Essential Functions & Responsibilities
  • Partner with the VP Card Services to manage the debit and credit card programs, including issuance, processing, servicing, disputes, chargebacks, and rewards.
  • Oversee daily card operations to ensure accuracy, efficiency, and adherence to service level agreements (SLAs), including quarterly reporting.
  • Ensure timely and accurate handling of card exceptions, reconciliations, and general ledger balancing.
  • Manage fraud monitoring, transaction disputes, chargebacks, and compliance with Reg E, Reg Z, PCI DSS, and network rules (Visa/Mastercard).
  • Develop and execute strategies to enhance card usage, revenue, and member satisfaction while controlling operational and fraud risk.
  • Partner with the VP Card Services to maintain and test card-related business continuity and disaster recovery plans.
  • Partner with the VP Card Services to manage relationships with card processors, core system providers, fraud vendors, and network partners.
  • Partner with the VP Card Services on card product enhancements and quarterly marketing campaigns to align with KPI goals.
  • Monitor vendor performance and ensure vendors meet operational, security, and compliance expectations.
  • Collaborate with Operations, Lending, IT, Compliance, and Marketing to deliver seamless card experiences.
  • Resolve escalated member issues with professionalism and urgency.
  • Support member education related to card features, security, and digital payment tools.
  • Lead, coach, and develop Card Services staff; establish clear performance expectations and accountability.
  • Foster a culture of continuous improvement, member advocacy, and cross-department collaboration.
  • Ensure appropriate staffing levels, training, and succession planning.
  • Perform other duties as assigned.

Requirements
Experience
  • 5-8 years of experience in card services, payments, or financial operations within a financial institution.
  • Experience with debit and credit card operations, fraud prevention, disputes, chargebacks, and card processing systems.
  • Knowledge of applicable regulations and card network rules.

Education
  • Bachelor's degree preferred, or equivalent combination of education, certifications, and experience.

Skills & Abilities
  • Strong knowledge of card services operations and payment systems.
  • Effective problem-solving, organizational, and analytical skills.
  • Strong communication skills with the ability to build relationships and handle sensitive information professionally.
  • Ability to collaborate across departments and manage multiple priorities.

Apply