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Change Management Manager Jobs in Iowa (NOW HIRING)

Accenture

Clinical Management Manager

Des Moines, IA · On-site

$94K - $293K/yr

As a Clinical Manager you will lead care delivery and clinical operations transformations that ... Technology is at the core of change today, and we are one of the world's leaders in helping drive ...

defi AUTO LLC

Cash Management Manager

Des Moines, IA · On-site

$70K - $75K/yr

This position is responsible for all cash management functions for servicing automotive leases and ... Duties, responsibilities, and activities may change at any time with or without notice. Required ...

New

Crystal Group

Project Manager

Hiawatha, IA · On-site

Ensure compliance to internal requirements, such as change management, design for manufacturability, serviceability, and testability. Knowledge, Skills and Abilities * Demonstrate experience with ...

Crystal Group

Project Manager

Cedar Rapids, IA · On-site

Ensure compliancetointernal requirements, such as change management, design for manufacturability, serviceability, and testability. Knowledge, Skills and Abilities * Demonstrate experience with ...

Crystal Group

Project Manager

Hiawatha, IA · On-site

Ensure compliancetointernal requirements, such as change management, design for manufacturability, serviceability, and testability. Knowledge, Skills and Abilities * Demonstrate experience with ...

Randstad Digital

Project Manager

West Des Moines, IA · On-site

$63.75 - $68.75/hr

Drive change management and delivery strategies tailored to contact center operations and cloud platform transitions. * Oversee integration of technologies such as IVR systems and agent scheduling ...

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Change Management Manager information

See Iowa salary details

$12

$54

$98

How much do change management manager jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for change management manager in Iowa is $54.43, according to ZipRecruiter salary data. Most workers in this role earn between $41.54 and $63.65 per hour, depending on experience, location, and employer.

What does a change management manager do?

A Change Management Manager is responsible for overseeing and facilitating organizational change initiatives within a company. They work closely with leadership and various departments to ensure that changes—such as new processes, systems, or strategies—are implemented smoothly and efficiently. Their tasks include developing change management plans, providing training and communication, and addressing resistance to change. The ultimate goal is to help employees adapt to change while minimizing disruption to business operations.

How does a change management manager typically collaborate with other departments during organizational transformations?

A Change Management Manager works closely with departments such as IT, HR, operations, and executive leadership to ensure smooth implementation of organizational changes. This involves facilitating regular cross-functional meetings, gathering feedback, and aligning communication strategies tailored to each team. By acting as a bridge between project teams and stakeholders, the Change Management Manager helps address concerns, minimize resistance, and ensure that all departments are aligned toward common goals throughout the transformation process.

What are the key skills and qualifications needed to thrive as a change management manager, and why are they important?

To thrive as a Change Management Manager, you need expertise in organizational change principles, project management, and a relevant degree, often supported by certifications like Prosci or ACMP. Familiarity with change management tools, stakeholder analysis software, and communication platforms is typically required. Strong leadership, communication, and problem-solving skills help drive adoption and build trust among stakeholders. These skills ensure effective transitions, minimize resistance, and deliver successful organizational outcomes.

What is the difference between Change Management Manager vs Project Manager?

AspectChange Management ManagerProject Manager
Primary FocusManaging organizational change processes and employee adoptionPlanning, executing, and closing projects within scope, time, and budget
Required SkillsChange management methodologies, communication, stakeholder engagementProject planning, risk management, resource allocation
CertificationsProsci, ACMP certifications often preferredPMP, CAPM certifications common
Work EnvironmentHR, organizational development teams, consulting firmsProject teams across various departments, industries

While both roles involve managing initiatives, the Change Management Manager focuses on facilitating organizational change and employee adaptation, whereas the Project Manager oversees the planning and execution of specific projects. Understanding these differences helps organizations assign the right skills to each role for successful outcomes.

What is the role of a change management manager?

A change management manager oversees the planning and implementation of organizational changes to ensure smooth transitions and adoption by employees. They develop strategies, communicate effectively, and often use tools like change management frameworks to minimize resistance and maximize project success.

What are the most commonly searched types of Change Management jobs in Iowa?

The most popular types of Change Management jobs in Iowa are:

What are popular job titles related to Change Management Manager jobs in Iowa?

For Change Management Manager jobs in Iowa, the most frequently searched job titles are:

What job categories do people searching Change Management Manager jobs in Iowa look for?

The top searched job categories for Change Management Manager jobs in Iowa are:

What cities in Iowa are hiring for Change Management Manager jobs?

Cities in Iowa with the most Change Management Manager job openings:

Change Management Manager jobs near you
Infographic showing various Change Management Manager job openings in Iowa as of August 2026, with employment types broken down into 2% As Needed, 82% Full Time, 14% Part Time, and 2% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $113,211 per year, or $54.4 per hour.

ITSM Change & Problem Manager (ServiceDesk Plus)

Cognizant Technology Solutions

Des Moines, IA • On-site

$79K - $92K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 8 days ago

Cognizant rating

7.2

Company rating: 7.2 out of 10

Based on 86 frontline employees who took The Breakroom Quiz

53rd of 72 rated business consultants

Job description

ITSM Change & Problem Manager (ServiceDesk Plus)
Experience -8-12 Years
Location - Des Moines, IA (Hybrid- 3 days work from office)
Please note, this role is not able to offer visa transfer or sponsorship now or in the future*
Key Responsibilities
Change Management
  • Own and administer the end-to-end Change Management process.
  • Govern Standard, Normal, Emergency, and Major Changes.
  • Review, assess, and approve change requests based on business impact and risk.
  • Facilitate Change Advisory Board (CAB) and Emergency CAB (ECAB) meetings.
  • Ensure appropriate risk assessments, backout plans, implementation schedules, and approval workflows.
  • Track change success rates and change-related incidents.
  • Ensure compliance with maintenance windows and customer governance requirements.
  • Coordinate change activities across Infrastructure, Applications, Security, Cloud, Network, Database, and End User Computing teams.

Problem Management
  • Own and drive the Problem Management lifecycle.
  • Lead Root Cause Analysis (RCA) activities for recurring and major incidents.
  • Facilitate problem review and corrective action meetings.
  • Establish Known Error Database (KEDB) management processes.
  • Identify recurring incident trends and proactive improvement opportunities.
  • Drive permanent resolution of underlying causes impacting service stability.
  • Coordinate cross-functional technical teams to identify and eliminate recurring issues.
  • Track corrective and preventive actions through closure.

Major Incident Support
  • Partner with Major Incident Managers during Priority 1 and Priority 2 incidents.
  • Lead post-incident reviews and lessons learned sessions.
  • Ensure action items are documented, assigned, tracked, and completed.
  • Maintain RCA quality standards and reporting timelines.

ServiceDesk Plus Administration
  • Configure and administer Change and Problem Management modules within ServiceDesk Plus.
  • Maintain workflows, approval processes, templates, categorizations, and automation rules.
  • Develop dashboards and reporting for operational and executive stakeholders.
  • Ensure integration with CMDB, Asset Management, Incident Management, and Knowledge Management processes.

Governance, Compliance & Risk Management
  • Establish ITIL-aligned Change and Problem Management governance.
  • Conduct process compliance audits and control reviews.
  • Ensure adherence to customer policies, regulatory requirements, and contractual obligations.
  • Identify operational risks and develop remediation plans.
  • Drive continual service improvement initiatives.

Reporting & Executive Governance
  • Develop operational and executive dashboards.
  • Present service improvement opportunities and risk assessments to leadership.
  • Provide monthly governance reporting covering:
    • Change Success Rate
    • Emergency Change Trends
    • Failed Changes
    • Repeat Incidents
    • Problem Backlog
    • RCA Timeliness
    • Risk Exposure
    • Availability Improvements
    • Service Stability Metrics

Required Technical Skills
ManageEngine ServiceDesk Plus
  • Change Management Module Administration
  • Problem Management Module Administration
  • Workflow Configuration
  • CAB Governance
  • Reporting & Dashboard Development
  • CMDB Integration
  • Knowledge Management Integration

ITIL Process Expertise
  • Change Enablement
  • Problem Management
  • Incident Management
  • Major Incident Management
  • Knowledge Management
  • Configuration Management
  • Service Level Management
  • Continual Service Improvement

Technical Understanding
  • Infrastructure Services
  • Cloud Platforms (Azure/AWS)
  • Network Operations
  • End User Computing
  • Server Administration
  • Database Platforms
  • Security Operations

Preferred Skills
  • ServiceNow or other enterprise ITSM platforms
  • Power BI Reporting
  • Automation & Workflow Design
  • IT Operations Analytics
  • Risk Management
  • Lean / Continual Improvement Methodologies

Key Competencies
  • Change Risk Assessment
  • Root Cause Analysis (RCA)
  • CAB Leadership
  • Problem Solving
  • Executive Communication
  • Stakeholder Management
  • Process Governance
  • Service Improvement Leadership
  • Data Analysis & Reporting

Applications will be accepted until 8/31/2026
The annual salary for this position is between $79,000- $92,000 depending on experience and other qualifications of the successful candidate.
This position is also eligible for Cognizant's discretionary annual incentive program, based on performance and is subject to the terms of Cognizant's applicable plans.
Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
• Medical/Dental/Vision/Life Insurance
• Paid holidays plus Paid Time Off
• 401(k) plan and contribution
• Long-term/Short-term Disability
• Paid Parental Leave
• Employee Stock Purchase Plan
Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
#CB
#IND123
About Cognizant:
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, bridging the gap between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization's unique context into technology systems that amplify human potential, drive tangible outcomes and keep global enterprises ahead in a fast-changing world. See how at cognizant.ai or @cognizant.
Additional employment information
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.
Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.
If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] for roles based in the Americas or [email protected] for roles based in India.

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