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Change Management Internship information

What types of projects and responsibilities can I expect during a change management internship?

As a Change Management Intern, you will typically support organizational transformation initiatives by assisting with project planning, stakeholder communication, and training development. You might help prepare presentations, gather feedback from employees, and coordinate meetings to ensure smooth project rollouts. Interns often collaborate closely with HR, project managers, and communication teams, gaining valuable exposure to cross-functional teamwork. These experiences provide a strong foundation for understanding how large-scale changes are implemented and managed within organizations.

What are the key skills and qualifications needed to thrive as a change management intern, and why are they important?

To thrive as a Change Management Intern, you need a solid understanding of organizational behavior, project management basics, and strong analytical skills, often supported by coursework in business, psychology, or a related field. Familiarity with tools like Microsoft Office Suite, project management software, and change management frameworks (such as ADKAR or Prosci) is typically important. Strong communication, adaptability, and teamwork are crucial soft skills for engaging with stakeholders and supporting change initiatives. These abilities ensure effective contribution to change processes, helping organizations smoothly implement new strategies and systems.

What is a change management internship?

A Change Management Internship is a temporary position that allows students or recent graduates to gain practical experience in helping organizations manage and implement change initiatives. Interns work alongside professionals to support projects related to organizational transformation, process improvements, or technology adoption. They may assist with communication plans, stakeholder engagement, training, and data analysis to ensure smooth transitions. This internship provides valuable insight into the strategies and tools used to manage change effectively within a business environment.
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Principal Change Management Specialist

Navy Federal Credit Union

Vienna, VA • On-site

Full-time

Posted 4 days ago

Navy Federal Credit Union rating

8.1

Company rating: 8.1 out of 10

Based on 274 frontline employees who took The Breakroom Quiz

59th of 150 rated financial services

Job description


Navy Federal Credit Union currently does not provide sponsorship for this role. Applicants must be authorized to work in the United States without the need for current or future sponsorship.
Facilitate organizational transformation by effectively planning, implementing, and sustaining change initiatives that align with business objectives. Evaluate the impacts of change, develop comprehensive communication and training strategies, and engage with stakeholders across all levels. Ensure seamless transitions and foster the successful adoption of new processes, systems, or structures. Lead change management efforts for complex projects and strategic initiatives, applying advanced frameworks and influencing stakeholder alignment.
Responsibilities
  • Lead development of change strategies and plans.
  • Collaborate with enterprise communications partners to align executive messaging with change strategies or key messaging.
  • Conduct change readiness and adoption assessments.
  • Mentor junior team members.
  • Lead change retrospectives and lessons learned sessions.
  • Collaborate with HR, Communications, and PMO teams.
  • Drive alignment across multi business units and ensure change strategies support enterprise priorities and stakeholder readiness
  • Deliver change management presentations and Prosci-based training to internal stakeholders to support skill building for project teams, leaders, and front-line employees.
  • May perform other duties as assigned

Qualifications
  • 5+ years of experience in change management or related field.
  • Complete knowledge and understanding of business area/specialization.
  • Strategic communication.
  • Executive stakeholder management.
  • Change risk mitigation.
  • Coaching and mentoring.
  • Cross-functional collaboration.
  • Advanced knowledge of change frameworks (e.g., ADKAR, Kotter).
  • Strong leadership and influence skills.
  • Experience managing change in large-scale initiatives.
  • Advanced stakeholder influence techniques.
  • Experience with AI-enabled change tools.
  • Bachelor's Degree in Business, Communications, Organizational Development, or related field, or equivalent combination of education and experience.

Desired Qualifications
  • Master's Degree or MBA.
  • Prosci or equivalent certification.

Additional Information
Hours:
  • Monday - Friday, 8:00AM - 4:30PM

Location:
  • 820 Follin Lane, Vienna, VA 22180

About Us
Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.
Our approach to careers is simple yet powerful: Make our mission your passion.
  • FORTUNE 100 Best Companies to Work For® 2025
  • Yello and WayUp Top 100 Internship Programs
  • Computerworld® Best Places to Work in IT
  • Newsweek Most Loved Workplaces
  • 2025 PEOPLE® Companies That Care
  • Newsweek Most Trustworthy Companies in America
  • Military Times 2025 Best for Vets Employers
  • Best Companies for Latinos to Work for 2025
  • Forbes® 2025 America's Best Large Employers
  • Forbes® 2025 America's Best Employers for New Grads
  • Forbes® 2025 America's Best Employers for Tech Workers
  • 2025 RippleMatch Campus Forward Award Winner for Overall Excellence
  • Military.com Top Military Spouse Employers 2025
  • 2025 Handshake Early Talent Award

From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.
Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to age, race, sex, color, religion, national origin, disability, veteran status, pregnancy, sexual orientation, genetic information, gender identity or any other basis protected by applicable law.
Accommodations: If you need accommodation or assistance for a qualifying condition to complete the online application (or during any stage of the hiring process), you can contact Navy Federal's Medical Accommodations team at medicalaccommodations@navyfederal.org or by calling 1-888-503-6013. This team cannot provide any information on job postings or application status.
Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position. For additional details regarding compensation and benefits, review the Benefits page of the Navy Federal Career Site.
Protect Yourself from Job Scams: Navy Federal Credit Union jobs are posted on our career site, jobs.navyfederal.org and reputable job boards (e.g., LinkedIn, Indeed). We do not post jobs on social media marketplaces, messaging apps or unverified websites. We will never ask candidates for payment, bank details or personal financial information during the hiring process.
Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

What Navy Federal Credit Union employees say

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About Navy Federal Credit Union

Sourced by ZipRecruiter

Navy Federal Credit Union, based in Vienna, Virginia, United States, is a significant player in the financial services industry. Their official website is navyfederal.org. With its roots dating back to 1933, it was initially established to provide credit to Navy members. Over the years, Navy Federal has magnified its scope, evolving into a full-service credit union serving all branches of the military, the Department of Defense, veterans, and their families. The company’s core values include integrity, service, education, and leadership. Navy Federal aims to be the most preferred and trusted financial institution serving the military and their families.

Industry

Finance and insurance

Company size

10,000+ Employees

Headquarters location

Vienna, VA, US

Year founded

1933

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