ZipRecruiter

Log In

1

Centralized Intake Specialist Jobs (NOW HIRING)

Uw

DIRECTOR, WORKDAY OPERATIONS

Seattle, WA · On-site

The position oversees a team of specialists and the WCS team to ensure the effective utilization ... Oversee the centralized intake and coordination of changes to all Workday modules through WCS ...

VieMed Healthcare Staffing

MS

$30.25/hr

Child Safety Investigations - Social Services Specialist | VieMed Healthcare Staffing Location ... Investigate allegations received through Mississippi Centralized Intake and Assessment by ...

New

previous page

Showing results 41-60

All JobsHealthcare JobsHospital JobsCentralized Intake Specialist Jobs

Centralized Intake Specialist information

See salary details

$12

$20

$31

How much do centralized intake specialist jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for centralized intake specialist in the United States is $20.81, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $22.84 per hour, depending on experience, location, and employer.

What is a centralized intake specialist?

Centralized Intake Specialists are professionals who serve as the first point of contact for clients or patients seeking services within an organization, such as healthcare facilities, social services, or mental health agencies. Their key responsibilities include gathering essential information, assessing eligibility, coordinating initial appointments, and directing clients to the appropriate resources or departments. They play a crucial role in ensuring a smooth and efficient intake process, improving client experience, and streamlining organizational workflows.

What are the key skills and qualifications needed to thrive as a centralized intake specialist, and why are they important?

To thrive as a Centralized Intake Specialist, you need strong organizational skills, attention to detail, and experience in customer service or healthcare administration, often supported by an associate degree or equivalent experience. Familiarity with intake management systems, electronic health records (EHR), and basic office software is typically required. Excellent communication, problem-solving abilities, and empathy help you connect with clients and coordinate effectively with interdisciplinary teams. These skills are vital for accurately processing referrals, ensuring timely service delivery, and providing a positive experience for clients seeking support.

What are the most common challenges faced by centralized intake specialists when managing high call volumes, and how can they be addressed?

Centralized Intake Specialists often encounter high call volumes, especially during peak times or when new programs are launched. Managing these volumes can be challenging, as it requires balancing efficiency with providing accurate and compassionate service. Successful specialists rely on strong organizational skills, the ability to prioritize urgent cases, and effective use of intake management software. Regular training and clear communication protocols with other team members also help ensure that information is accurately captured and client needs are met promptly.

What is the difference between Centralized Intake Specialist vs Medical Intake Coordinator?

AspectCentralized Intake SpecialistMedical Intake Coordinator
CredentialsHigh school diploma; some roles may require certificationHigh school diploma; medical or healthcare certifications preferred
Work EnvironmentHealthcare offices, insurance companies, or government agenciesMedical clinics, hospitals, or healthcare provider offices
Employer & IndustryInsurance, healthcare, social servicesHealthcare providers, clinics, hospitals
Primary ResponsibilitiesScreening and routing patient or client intake, data entryGathering patient medical history, scheduling, verifying insurance

Both roles involve managing patient or client information, but the Centralized Intake Specialist focuses on initial screening and routing across multiple agencies, while the Medical Intake Coordinator handles detailed medical information and scheduling within healthcare settings. Understanding these differences helps job seekers target the right roles in healthcare and social services industries.

More about Centralized Intake Specialist jobs

What states have the most Centralized Intake Specialist jobs?

States with the most job openings for Centralized Intake Specialist jobs include:

What job categories do people searching Centralized Intake Specialist jobs look for?

The top searched job categories for Centralized Intake Specialist jobs are:

Centralized Intake Specialist jobs near you
Infographic showing various Centralized Intake Specialist job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 85% Physical, 2% Hybrid, and 13% Remote job distribution, with an average salary of $43,288 per year, or $20.8 per hour.

Intake Driver 2nd Shift 3:00 pm - 11:30 pm

A SAFE HAVEN LLC

Chicago, IL • On-site

$18 - $23/hr

Other

Re-posted 26 days ago

Key responsibilities

  • Operate agency vehicles to transport individuals and families experiencing homelessness to shelter sites across Chicago using GPS and dispatch tools.

  • Conduct mobile intakes at various locations, collect client data, verify eligibility, and communicate with relevant partners.

  • Assist with intake support at the central facility, including helping clients complete assessments, maintaining a calm environment, and supporting safety and crowd management.

Job description

Position Summary

The Intake Driver plays a vital role in the Shelter Transport and Response (STAR) program, supporting the City of Chicago’s centralized shelter intake and transportation system. This position combines safe client transportation, mobile intake processing, and onsite support functions while stationed at 10 S. Kedzie. The Intake Driver ensures individuals and families experiencing homelessness are transported safely and with dignity and contributes to safety and operations when not actively in transit.

In addition to transport and intake responsibilities, Intake Drivers are responsible for responding to all Senior Well-Being Checks and Crisis Calls routed through Chicago's 311 system. When not in transit, they contribute to maintaining safety and supporting clients at the central intake facility, acting as a key on-site presence during high-volume and crisis events.

The ideal candidate is a responsible driver, effective communicator, and a calm presence in both field-based and facility-based settings. This role requires flexibility, attentiveness, and a trauma-informed approach.

Key Responsibilities

  1. Transportation and Navigation
    • Operate agency-assigned vehicles to transport individuals and families experiencing homelessness to designated shelter sites across Chicago.
    • Use GPS tools and real-time dispatch communication to navigate efficiently and safely to pick-up and drop-off locations.
    • Conduct pre- and post-trip inspections of vehicles and report maintenance needs.
  2. Client Engagement & Safety
    • Establish a respectful, calm, and trauma-informed environment during all interactions.
    • Support client safety, ensure use of seatbelts, maintain vehicle cleanliness, and offer basic supplies (e.g., water, hygiene kits, emergency blankets).
    • Report any concerns about client wellbeing or safety incidents to supervisors and follow critical incident protocols.
  3. Field-Based Shelter Intakes
    • Conduct mobile intakes on-site at hospitals, police stations, or public spaces as assigned.
    • Collect necessary client data including demographics, needs, and housing history, using electronic tablets or paper forms.
    • Verify eligibility and communicate with dispatch, DFSS, and shelter partners to confirm placements.
  4. Onsite Intake Support
    • Assist with intake support at the central intake facility as needed, including helping walk-in clients complete assessments, verifying availability, and preparing for transportation.
    • Greet clients and visitors with professionalism and help maintain a calm and respectful environment.
    • Monitor behavior in the intake/waiting area and provide support in de-escalating tense or disruptive situations using trauma-informed, nonviolent methods.
    • Assist with monitoring environmental safety, support weather-related protocol activation, and notify maintenance or janitorial staff of hazards
    • Provide crowd management and de-escalation support during high-volume shifts.
  5. Documentation & Reporting
    • Complete all trip logs, intake records, and system entries (e.g., The Grove, spreadsheets, or agency apps) in real time or by shift end.
    • Participate in debriefs, shift huddles, and ongoing training to improve service delivery.
    • Maintain confidentiality and follow all privacy policies, including HIPAA and data-sharing rules.

Qualifications

  • High school diploma or GED required.
  • Valid Illinois driver's license with clean driving record.
  • 2+ years of experience in shelter, social services, outreach, transportation, or related roles.
  • Familiarity with GPS, dispatch tools, mobile devices, and cloud-based data entry.
  • Strong customer service and crisis de-escalation skills; able to work with vulnerable populations.
  • Ability to lift up to 40 lbs, enter/exit vehicles frequently, and drive long distances during shift.
  • Willingness to work evenings, overnights, weekends, and holidays as needed.
  • Successful background check and required health clearances.
  • Bilingual English/Spanish or other language proficiency a plus.

Apply