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Centralized Intake Specialist Jobs (NOW HIRING)

Unison Health

Intake Administrator - Ohio Rise

Toledo, OH · On-site

$17.25 - $23.25/hr

The Intake Administrative Support Specialist plays a key role in facilitating access to services by ... centralized communication channels, including the OhioRISE administrative email. This position ...

Unison Health

Intake Administrator - Ohio Rise

Toledo, OH · On-site

$17.25 - $23.25/hr

The Intake Administrative Support Specialist plays a key role in facilitating access to services by ... centralized communication channels, including the OhioRISE administrative email. This position ...

State of South Carolina

Intake Officer - JDC

Columbia, SC · On-site

$40K - $50K/yr

A centralized pre-trial detention facility serving juveniles from most of South Carolina's 46 ... The JDC Intake Officer is responsible for the secure, lawful, and orderly admission of youth at the ...

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Centralized Intake Specialist information

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How much do centralized intake specialist jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for centralized intake specialist in the United States is $20.81, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $22.84 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a centralized intake specialist, and why are they important?

To thrive as a Centralized Intake Specialist, you need strong organizational skills, attention to detail, and experience in customer service or healthcare administration, often supported by an associate degree or equivalent experience. Familiarity with intake management systems, electronic health records (EHR), and basic office software is typically required. Excellent communication, problem-solving abilities, and empathy help you connect with clients and coordinate effectively with interdisciplinary teams. These skills are vital for accurately processing referrals, ensuring timely service delivery, and providing a positive experience for clients seeking support.

What is the difference between Centralized Intake Specialist vs Medical Intake Coordinator?

AspectCentralized Intake SpecialistMedical Intake Coordinator
CredentialsHigh school diploma; some roles may require certificationHigh school diploma; medical or healthcare certifications preferred
Work EnvironmentHealthcare offices, insurance companies, or government agenciesMedical clinics, hospitals, or healthcare provider offices
Employer & IndustryInsurance, healthcare, social servicesHealthcare providers, clinics, hospitals
Primary ResponsibilitiesScreening and routing patient or client intake, data entryGathering patient medical history, scheduling, verifying insurance

Both roles involve managing patient or client information, but the Centralized Intake Specialist focuses on initial screening and routing across multiple agencies, while the Medical Intake Coordinator handles detailed medical information and scheduling within healthcare settings. Understanding these differences helps job seekers target the right roles in healthcare and social services industries.

What are the most common challenges faced by centralized intake specialists when managing high call volumes, and how can they be addressed?

Centralized Intake Specialists often encounter high call volumes, especially during peak times or when new programs are launched. Managing these volumes can be challenging, as it requires balancing efficiency with providing accurate and compassionate service. Successful specialists rely on strong organizational skills, the ability to prioritize urgent cases, and effective use of intake management software. Regular training and clear communication protocols with other team members also help ensure that information is accurately captured and client needs are met promptly.

What is a centralized intake specialist?

Centralized Intake Specialists are professionals who serve as the first point of contact for clients or patients seeking services within an organization, such as healthcare facilities, social services, or mental health agencies. Their key responsibilities include gathering essential information, assessing eligibility, coordinating initial appointments, and directing clients to the appropriate resources or departments. They play a crucial role in ensuring a smooth and efficient intake process, improving client experience, and streamlining organizational workflows.
More about Centralized Intake Specialist jobs
What states have the most Centralized Intake Specialist jobs? States with the most job openings for Centralized Intake Specialist jobs include:
What job categories do people searching Centralized Intake Specialist jobs look for? The top searched job categories for Centralized Intake Specialist jobs are:
Centralized Intake Specialist jobs near you
Infographic showing various Centralized Intake Specialist job openings in the United States as of August 2026, with employment types broken down into 84% Full Time, 13% Part Time, and 3% Contract. Highlights an 79% Physical, 2% Hybrid, and 19% Remote job distribution, with an average salary of $43,288 per year, or $20.8 per hour.

Intake Specialist

Ohel Children's Home and Family Services

Brooklyn, NY • On-site

$45K - $50K/yr

Full-time

Medical, Retirement, PTO

Re-posted 11 days ago

Job description

Ohel is seeking a talented, self-motivated and enthusiastic person to join our Access Team. Ohel's Access/Intake department is a single point of entry for those seeking the many services and resources available through Ohel. The Access department provides accessibility, relevant information and immediate linkage to Ohel's breadth of services. Responsibilities include providing services to inquiries that come through our Access department and coordinating with the various departments throughout the agency. Additional tasks include processing referrals in our centralized database, follow-up with appropriate services, obtaining and reviewing applicant information, and participating in both in-reach and outreach services. Applicant should possess excellent customer service skills, interpersonal skills, clinical sophistication and proficient computer skills. BA/BS preferred. Bilingual a plus.
Position includes a competitive benefits package that includes a 403B retirement plan with employee contribution, sick and vacation paid time off (PTO) and health insurance. Free access to onsite gym included! Eligibility for all benefits is based on hours worked, employment classification, and fulfillment of applicable waiting periods and plan requirements.
This full-time position is located in Brooklyn.
Salary: $45,000- $50,000
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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