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Centralized Intake Specialist Jobs (NOW HIRING)

UCAN

Centralized Intake Coordinator/Specialist

Chicago, IL · On-site

$17.50 - $24/hr

Description Centralized Intake Coordinator/Specialist Modification may be made upon final selection Position Summary- The Centralized Intake Coordinator is UCAN's primary point of contact for ...

UCAN

Centralized Intake Coordinator/Specialist

Chicago, IL · On-site

$17.50 - $24/hr

Centralized Intake Coordinator/Specialist Modification may be made upon final selection Position Summary- The Centralized Intake Coordinator is UCAN's primary point of contact for placement and ...

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How much do centralized intake specialist jobs pay per hour?

As of Jul 29, 2026, the average hourly pay for centralized intake specialist in the United States is $20.81, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $22.84 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Centralized Intake Specialist, and why are they important?

To thrive as a Centralized Intake Specialist, you need strong organizational skills, attention to detail, and experience in customer service or healthcare administration, often supported by an associate degree or equivalent experience. Familiarity with intake management systems, electronic health records (EHR), and basic office software is typically required. Excellent communication, problem-solving abilities, and empathy help you connect with clients and coordinate effectively with interdisciplinary teams. These skills are vital for accurately processing referrals, ensuring timely service delivery, and providing a positive experience for clients seeking support.

What is the difference between Centralized Intake Specialist vs Medical Intake Coordinator?

AspectCentralized Intake SpecialistMedical Intake Coordinator
CredentialsHigh school diploma; some roles may require certificationHigh school diploma; medical or healthcare certifications preferred
Work EnvironmentHealthcare offices, insurance companies, or government agenciesMedical clinics, hospitals, or healthcare provider offices
Employer & IndustryInsurance, healthcare, social servicesHealthcare providers, clinics, hospitals
Primary ResponsibilitiesScreening and routing patient or client intake, data entryGathering patient medical history, scheduling, verifying insurance

Both roles involve managing patient or client information, but the Centralized Intake Specialist focuses on initial screening and routing across multiple agencies, while the Medical Intake Coordinator handles detailed medical information and scheduling within healthcare settings. Understanding these differences helps job seekers target the right roles in healthcare and social services industries.

What are the most common challenges faced by Centralized Intake Specialists when managing high call volumes, and how can they be addressed?

Centralized Intake Specialists often encounter high call volumes, especially during peak times or when new programs are launched. Managing these volumes can be challenging, as it requires balancing efficiency with providing accurate and compassionate service. Successful specialists rely on strong organizational skills, the ability to prioritize urgent cases, and effective use of intake management software. Regular training and clear communication protocols with other team members also help ensure that information is accurately captured and client needs are met promptly.

What are Centralized Intake Specialists?

Centralized Intake Specialists are professionals who serve as the first point of contact for clients or patients seeking services within an organization, such as healthcare facilities, social services, or mental health agencies. Their key responsibilities include gathering essential information, assessing eligibility, coordinating initial appointments, and directing clients to the appropriate resources or departments. They play a crucial role in ensuring a smooth and efficient intake process, improving client experience, and streamlining organizational workflows.
More about Centralized Intake Specialist jobs
What states have the most Centralized Intake Specialist jobs? States with the most job openings for Centralized Intake Specialist jobs include:
What job categories do people searching Centralized Intake Specialist jobs look for? The top searched job categories for Centralized Intake Specialist jobs are:
Centralized Intake Specialist jobs near you
Infographic showing various Centralized Intake Specialist job openings in the United States as of July 2026, with employment types broken down into 78% Full Time, 15% Part Time, and 7% Contract. Highlights an 88% Physical, 4% Hybrid, and 8% Remote job distribution, with an average salary of $43,288 per year, or $20.8 per hour.

Home Health Centralized Intake Specialist

Larry H. Miller Senior Health

Sandy, UT • Hybrid

$18 - $22/hr

Other

Posted 15 days ago

Job description

Description

An HH Centralized Intake Specialist collects, verifies, and enters patient information in order for services to be provided.


Schedule: Full-Time, Weekdays, 8 Hour Shifts, Some Weekends, Holidays, 9:30 AM - 6:00 PM MST

Hybrid Position: in Sandy office once a week


Responsibilities and Duties:

Verify eligibility and benefits via phone and online portals for a variety of insurances and Medicare

Complete intake of new patient admissions in EHR software and schedule initial care visits

Obtain authorization for services prior to admission

Contact patients prior to admission to obtain and verify information and notify patient of financial responsibility, if applicable

Effectively and timely correspond with agency staff

Establish and maintain positive working relationships with agency staff and co- workers

Support culture by promoting "Friendly, Positive, and Focused on Excellence"

All other duties as assigned

Requirements

Competencies:

To perform the job successfully, an individual should demonstrate the following

competencies to perform the essential functions of this position.

Proficient in verbal, written, and computer skills

Excellent communication, organization, and follow-up skills

Ability to handle multiple assignments simultaneously

Attention to detail and the ability to work independently


Job Qualifications:

A minimum of 1-year of intake/insurance experience is required

Knowledge of home health/hospice operations preferred

Experience in insurance verification preferred


Physical Requirements:

Regularly required to walk, sit, stand, bend, reach, lift, and move about

Ability to communicate effectively, both orally and in writing.

To perform other duties as required



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