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Social Security Intake Specialist Jobs (NOW HIRING)

Romano At Law

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Social Security Disability Intake Specialist

New York, NY · Remote

$18/hr

Job Overview We are seeking a detail-oriented and client-focused Intake Specialist to join our Social Security Disability team. This is a high-volume, phone-based role responsible for conducting ...

Romano At Law

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Social Security Disability Intake Specialist

Atlanta, GA · Remote

$18/hr

Job Overview We are seeking a detail-oriented and client-focused Intake Specialist to join our Social Security Disability team. This is a high-volume, phone-based role responsible for conducting ...

MINDSET

Intake Specialist (Bilingual, Spanish-Speaking)

$18.25 - $24.25/hr

Our team of Social Security Disability lawyers and representatives has helped thousands of ... Proven experience as an intake specialist or in a similar role. * Excellent verbal and written ...

Direct Counsel

Intake Specialist

Los Angeles, CA · On-site

$20 - $25/hr

Intake Specialist Direct Counsel has partnered with a growing law firm in the Los Angeles area ... Excellent interpersonal social skills at all times; * Ability to exhibit compassion, empathy, and ...

Direct Counsel

Intake Specialist

Glendale, CA · On-site

$20 - $25/hr

The Intake Specialist is an integral part of generating new business for the Firm and must ... Excellent interpersonal social skills at all times; * Ability to exhibit compassion, empathy, and ...

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Social Security Intake Specialist information

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How much do social security intake specialist jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for social security intake specialist in the United States is $20.81, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $22.84 per hour, depending on experience, location, and employer.

What is a social security intake specialist?

A Social Security Intake Specialist is a professional who assists individuals in initiating and processing claims for Social Security benefits, such as retirement, disability, or supplemental security income. They help clients gather necessary documentation, complete application forms, and ensure all information is accurate and submitted on time. Additionally, they may answer questions about eligibility and guide applicants through the appeals process if a claim is denied. Their goal is to make the Social Security application process as smooth and efficient as possible for clients.

What are the key skills and qualifications needed to thrive as a social security intake specialist?

To thrive as a Social Security Intake Specialist, you need strong knowledge of Social Security regulations, case management experience, and at least a high school diploma or relevant associate degree. Familiarity with case management software, government databases, and document management systems is typically required. Excellent communication, attention to detail, and empathy are vital for effectively assisting clients and ensuring accurate documentation. These skills are crucial for providing high-quality support, maintaining compliance, and efficiently guiding applicants through complex benefit processes.

What are the most common challenges faced by social security intake specialists during the application process?

Social Security Intake Specialists often encounter challenges such as managing high caseloads, navigating complex regulatory requirements, and ensuring thorough documentation for each client. They must balance empathy and professionalism while assisting individuals who may be experiencing stress or confusion about the process. Effective communication and attention to detail are essential, as incomplete or inaccurate information can lead to delays or denials. Collaborating with other departments and staying updated on policy changes are also important parts of the role.
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Social Security Intake Specialist jobs near you
Infographic showing various Social Security Intake Specialist job openings in the United States as of August 2026, with employment types broken down into 84% Full Time, 13% Part Time, and 3% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $43,288 per year, or $20.8 per hour.

Social Security Disability Intake Specialist

Romano At Law

New York, NY • Remote

$18/hr

Full-time

Dental, Vision, Retirement, PTO

Re-posted 17 hours ago

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Job description

Job Overview

We are seeking a detail-oriented and client-focused Intake Specialist to join our Social Security Disability team. This is a high-volume, phone-based role responsible for conducting client intakes, gathering critical information, and moving cases efficiently through the intake process.

This position requires strong communication skills, organization, and the ability to manage multiple tasks in a fast-paced environment.

Key Responsibilities

  • Conduct detailed intake calls with prospective clients
  • Gather and document medical, work history, and personal information
  • Follow up with clients via phone, text, and email
  • Generate and send retainer agreements
  • Schedule appointments with attorneys
  • Enter and maintain accurate data in the case management system
  • Assist with Social Security Disability applications and forms

Qualifications

Education

  • High School Diploma or GED required.
  • Bachelor’s Degree in a related field preferred.

Experience and Skills

  • Experience in intake, customer service, call center, legal, or medical office environments preferred
  • Experience handling high call volume is a plus
  • Strong communication skills with the ability to guide conversations
  • Excellent attention to detail and organization
  • Ability to multitask in a fast-paced environment
  • Proficiency in Microsoft Office; case management software is a plus
  • Bilingual (Spanish) is a plus

Work Environment

  • Fully remote position
  • High-volume phone and computer-based work
  • Paperless environment using systems such as Vonage, Docubee, Microsoft Office, and SmartAdvocate

Physical Demands
This position requires extended periods of sitting, frequent use of a computer, and regular communication via phone and email. Occasional standing, walking, bending, or reaching may be required.