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Central Station Jobs (NOW HIRING)

Sebastian

Central Station Operator

Kerman, CA

$22 - $25/hr

Central Station Operator Sebastian is a premier provider of communications and construction services in California. With more than 70 years of experience, Sebastian is passionate about providing ...

Sebastian Corp

Central Station Operator

Kerman, CA · On-site

$22 - $25/hr

Central Station Operator Sebastian is a premier provider of communications and construction services in California. With more than 70 years of experience, Sebastian is passionate about providing ...

Hoffman Security

Central Station Operator

Atwater, CA · On-site

$17 - $19/hr

A Central Station Operator will review incoming alarm signals, contact customers and dispatch the proper authorities. They will also handle incoming phone calls and route to the proper departments.

Pavion

Central Station Operator 4pm-12am

Syosset, NY · On-site

$20 - $25/hr

Learn more at www.pavion.com Pavion and our family of companies are seeking a talented and motivated Central Station Operator to join our fire business unit. Primary Responsibilities: * Answer ...

Pavion

Central Station Operator 4pm-12am

Syosset, NY

$20 - $25/hr

Learn more at www.pavion.com Pavion and our family of companies are seeking a talented and motivated Central Station Operator to join our fire business unit. Primary Responsibilities: * Answer ...

Pavion

Central Station Operator 4pm-12am

Syosset, NY

$20 - $25/hr

Learn more at www.pavion.com Pavion and our family of companies are seeking a talented and motivated Central Station Operator to join our fire business unit. Primary Responsibilities: * Answer ...

Pavion

Central Station Operator 4pm-12am

Syosset, NY

$20 - $25/hr

Learn more at www.pavion.com Pavion and our family of companies are seeking a talented and motivated Central Station Operator to join our fire business unit. Primary Responsibilities: * Answer ...

Pavion

Central Station Operator 4pm-12am

Syosset, NY · On-site

$20 - $25/hr

Learn more at www.pavion.com Pavion and our family of companies are seeking a talented and motivated Central Station Operator to join our fire business unit. Primary Responsibilities: * Answer ...

Pavion

Central Station Operator 4pm-12am

Syosset, NY · On-site

$20 - $25/hr

Learn more at www.pavion.com Pavion and our family of companies are seeking a talented and motivated Central Station Operator to join our fire business unit. Primary Responsibilities: * Answer ...

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Central Station information

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How much do central station jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for central station in the United States is $17.06, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $17.31 per hour, depending on experience, location, and employer.

What is a central station?

A Central Station job typically involves monitoring alarm systems, surveillance cameras, and emergency signals for residential and commercial properties. Employees in this role respond to alerts, verify incidents, and coordinate with emergency services if needed. Central Station operators must be attentive, communicate effectively, and follow established protocols to ensure security and rapid response. This job often requires working in shifts, including nights and weekends, to provide 24/7 monitoring.

What are the typical daily responsibilities of a central station operator?

Central Station Operators are responsible for monitoring alarm systems, responding to emergency signals, and dispatching appropriate personnel such as police, fire, or emergency services when needed. Their day-to-day tasks include answering and logging incoming calls, verifying alarm activations, and maintaining detailed incident records. They may also communicate directly with clients or service technicians to resolve false alarms or provide support. This role involves working in a secure control room environment, often as part of a team that ensures 24/7 coverage to maintain safety standards.

What are the key skills and qualifications needed to thrive in the central station position, and why are they important?

To thrive as a Central Station Operator, you need keen attention to detail, quick decision-making skills, and a high school diploma or equivalent. Familiarity with alarm monitoring software, emergency communication systems, and basic computer proficiency are typically required. Strong communication skills, calmness under pressure, and reliability help you excel in high-stress situations. These capabilities ensure timely, effective responses to critical alerts and contribute to the safety and security of people and property.

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Central Station jobs near you
Infographic showing various Central Station job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 78% Full Time, 17% Part Time, and 3% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $35,489 per year, or $17.1 per hour.

Central Station Operator

Kerman, CA

Sebastian
Construction • 201 - 500 employees
Learn more about Sebastianexternal

$22 - $25/hr

Full-time

Re-posted 23 days ago

Job description

Central Station Operator


Sebastianis a premier provider of communications and construction services in California. With more than 70 years of experience, Sebastian is passionate about providing people with a great place to work. Our high growth and dynamic model offers employees the opportunity for career advancement. As a family company, we value the expertise and experience of our team.


Job Description:

The primary responsibility of this position is to dispatch monitored alarms (this includes troubleshooting for alarm customers). Will also be responsible for processing 411 calls and Operator calls, answering repair service calls pertaining to phone service, DSL, and alarm repair. This position also includes any other duties pertaining to the Central Station. The Operator/alarm dispatcher reports to the Central Station Lead. This position will be working night, swing, and weekend shifts. Shifts are 4pm-midnight and 12am-8am


Job Duties:

  • Respond to alarm signals immediately with accuracy and professionalism.
  • Assist customers with alarm-related inquiries and troubleshooting.
  • Work with technicians and installers to verify that alarm signals are received correctly.
  • Provide directory assistance for 411 calls.
  • Field and log calls for trouble/phone repair (611).
  • Assist customers who dial "Operator" for assistance.
  • Sort and file work orders, customer updates, contracts, and emergency instructions in designated file cabinets.
  • Perform general office duties such as filing, data verification, and organization of customer records.
  • Capture and analyze market data from customer call-backs and surveys.
  • Download, upload, and test alarm panels with customers or technicians.
  • Provide after-hours support for DSL products, assisting customers with troubleshooting.
  • Stuff and sort bills, envelopes, and customer inserts for mailing.
  • Assist with various projects that require data entry and documentation.
  • Run and review Network Outage Test Tool (NOTT) reports to ensure alarm systems are communicating regularly.
  • Run and review Alarm Occurrence Reports to ensure compliance with standard operating procedures.
  • Must be Alarm Company Employee (ACE) certifiable and comply with industry regulations.
  • Maintain knowledge of company products, services, and procedures to assist customers efficiently.
  • Participate in training sessions and team meetings to stay updated on policies and best practices.
  • Perform other related duties as assigned by supervisors or management.
  • Other duties and responsibilities may be assigned as necessary.


Job Requirements:

  • Must have high school education or equivalent
  • Flexible schedule (weekends, holidays, varying shift schedules)
  • Must have exceptional communication skills, Spanish preferred but not required)
  • Must have good interpersonal skills with customer focus
  • Ability to adapt to different personalities and resolve conflicts with unpleasant customers


Physical, Mental and Environmental Requirements:

  • All requirements may be modified to reasonably accommodate individuals with disabilities.
  • Must be able to climb ladders, sit, bend, stoop, stand or walk for extended periods.
  • Must be available to work overtime, varied shifts and assume on-call duties as required.
  • Ability to work in temperature extremes ranging from +20o to +105o
  • Ability to lift and/or pull up to 120 lbs.


Compliance:

  • If you need an accommodation as part of the employment process, please contact Human Resources.
  • Sebastian is an Equal Opportunity Employer, including disabled and veterans.
  • If you want to view thePay Transparency Policy Statement, please click the link:English


Apply