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Cemetery Sales Representative Jobs (NOW HIRING)

Carriage Services

Family Service Counselor - Inside Sales Representative Family Service Counselor - Inside Sales ... Osceola Memory Gardens Cemetery Qualifications * High school diploma or equivalent required; some ...

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Cemetery Sales Representative information

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$23K

$61.4K

$108.5K

How much do cemetery sales representative jobs pay per year?

As of Sep 13, 2026, the average yearly pay for cemetery sales representative in the United States is $61,448.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,000.00 and $70,000.00 per year, depending on experience, location, and employer.

What is a cemetery sales representative?

Cemetery Sales Representatives are professionals who assist families and individuals in purchasing burial plots, mausoleums, memorials, and related services at cemeteries. They provide information about available options, explain costs and payment plans, and guide clients through the process of making pre-need or immediate-need arrangements. These representatives often work closely with grieving families, requiring sensitivity and compassion, while also meeting sales goals set by their employers.

What are the key skills and qualifications needed to thrive as a cemetery sales representative?

To thrive as a Cemetery Sales Representative, you need strong sales abilities, knowledge of funeral services, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, sales tracking systems, and sometimes pre-need sales certification is important. Compassion, active listening, and professionalism are vital soft skills for building trust with clients during sensitive times. These skills ensure that representatives can effectively meet both the emotional and practical needs of clients while achieving sales goals.

What are some common challenges faced by cemetery sales representatives, and how can they be addressed?

Cemetery Sales Representatives often encounter the challenge of discussing sensitive topics with clients during emotionally difficult times. Building trust and showing empathy are crucial to helping families make important decisions. Additionally, balancing outreach to new clients with providing ongoing support to existing customers requires strong organizational and communication skills. Regular training in grief support and product knowledge can greatly help representatives navigate these challenges and provide exceptional service.

What cities are hiring for Cemetery Sales Representative jobs?

Cities with the most Cemetery Sales Representative job openings:

What states have the most Cemetery Sales Representative jobs?

States with the most job openings for Cemetery Sales Representative jobs include:

What are popular job titles related to Cemetery Sales Representative jobs?

For Cemetery Sales Representative jobs, the most frequently searched job titles are:

Infographic showing various Cemetery Sales Representative job openings in the United States as of August 2026, with employment types broken down into 81% Full Time, 18% Part Time, and 1% Contract. Highlights an 77% Physical, 1% Hybrid, and 22% Remote job distribution, with an average salary of $61,448 per year, or $29.5 per hour.

Family Service Counselor - Inside Sales Representative

Kissimmee, FL • On-site

Carriage Services
Individual, Family and Community Social Assistance • 5 - 10K employees
Learn more about Carriage Servicesexternal

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Re-posted 10 days ago

Carriage Services rating

6.1

Company rating: 6.1 out of 10

Based on 15 frontline employees who took The Breakroom Quiz

Job description

Family Service Counselor - Inside Sales Representative

Family Service Counselor - Inside Sales Representative

At Carriage Services, we are united by our purpose of creating premier experiences through innovation, empowered partnership, and elevated service. As a member of our team, you'll join a dynamic community dedicated to setting new standards in the Funeral and Cemetery profession. Join us on this exciting journey as we continue to shape the future of our industry. Carriage Services is an equal opportunity employer.

Family Service Counselor
  • Inside sales role with leads provided via walk-in traffic & inbound calls
  • Assists families with funeral selections and attends services
  • Honesty, Integrity, and Quality are at the heart of all we do
  • Top Family Service Counselors should earn six figure incomes

Compensation Potential: Commission/Hourly rate (Unlimited earning potential)

Job-Type: Full-Time

Location: Osceola Memory Gardens Cemetery

Qualifications
  • High school diploma or equivalent required; some college or college degree preferred.
  • Proven track record of success in inside sales and outside sales production strongly preferred.
  • May require the possession (or ability to obtain) an insurance license as required by applicable law.
  • Valid driver’s license in good standing and acceptable driving record.
Job Duties
  • Establishes a professional relationship with client families to ensure that all needs are being met.
  • Represents the company in a professional and caring manner.
  • Provides tours and guides families that visit the cemetery locations.
  • Attends services and visitations for client families to develop relationships, ensure excellent service, and potential referrals.
  • Completes required paperwork, ensures proper interment verification process, and conducts blind checks, ensuring compliance with all relevant state and industry regulations and in accordance with company policies and procedures.
  • Develops new prospects and community-based contacts.
  • Makes presentations at the business location, at client family homes, and at public community events highlighting merchandise, services, and the benefits of pre-need arranging.
  • Maintains positive and proactive communication and cooperation with all funeral homes, departments, and team members to ensure a smooth service process for the family.
  • Actively participates in all required location and company training initiatives.
  • Reports all progress to the Sales Manager (or Unit Leader) as directed.
  • Schedules and conducts aftercare appointments to ensure client family satisfaction and obtain referrals; and
  • Identifies and remedies all hazards at location and on grounds.
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