ZipRecruiter

Log In

1

Cell Phone Customer Service Jobs (NOW HIRING)

CellXperts

Experienced Cell Phone Repair Technician

Cary, NC · On-site

$14.25 - $18.50/hr

CellXperts has a full-time and part time position available for experienced cell phone repair ... You will also work in our retail sales area and assist customers with accessory purchases. These ...

Garage cell llc

Be Seen First

Cell Phone Technician - No Experience Needed | We Train!

San Antonio, TX · On-site

$13 - $15/hr

We're looking for a skilled and detail-oriented Cell Phone Repair Technician to join our team and help ensure our inventory meets high performance standards before reaching our customers. As a Cell ...

ASCENT DEVICE CARE

Be Seen First

Cell Phone Repair Technician (Apple & Android)

Dallas, TX · On-site

$36K - $42K/yr

We're looking for an experienced Cell Phone Repair Technician who can diagnose and repair Apple and ... customer service.

VSSI Staffing Services

Be Seen First

Cell Phone Repair Technician

Coppell, TX · On-site

$19/hr

Repair Technician III Shift: 6am-430pm M-Thurs Pay: $19/hr Location: Coppell, TX Responsibilities: * Diagnose and repair later model Samsung/Iphone devices * Replace and repair defective parts and ...

previous pagenext page

Showing results 21-40

All JobsCell Phone Customer Service Jobs

Cell Phone Customer Service information

See salary details

$12

$23

$35

How much do cell phone customer service jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for cell phone customer service in the United States is $23.07, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $25.48 per hour, depending on experience, location, and employer.

What are the biggest challenges faced by cell phone customer service representatives on a daily basis?

One of the main challenges in this role is handling a high volume of customer inquiries, which can include troubleshooting device issues, billing questions, and service plan changes. Representatives must quickly adapt to evolving products and policies while providing accurate and timely information. Additionally, managing interactions with upset or frustrated customers requires patience and excellent conflict resolution skills. However, many organizations offer ongoing training and team support to help employees succeed and build confidence over time.

What is a cell phone customer service?

A Cell Phone Customer Service job involves assisting customers with inquiries, troubleshooting technical issues, handling billing concerns, and providing information about mobile plans and services. Representatives communicate via phone, chat, or email to resolve problems efficiently. Strong communication, patience, and problem-solving skills are essential. The goal is to ensure customer satisfaction and retention by delivering excellent support.

What are the key skills and qualifications needed to thrive in the cell phone customer service position, and why are they important?

To excel as a Cell Phone Customer Service representative, you need strong communication and problem-solving skills, with a high school diploma or equivalent as the typical educational requirement. Familiarity with CRM systems, ticketing platforms, and basic knowledge of mobile devices and wireless plans are commonly expected in this role. Patience, active listening, and the ability to remain calm under pressure are key soft skills that enhance customer interactions. These skills and qualifications enable representatives to effectively resolve customer issues, build positive relationships, and support overall customer satisfaction and retention.

More about Cell Phone Customer Service jobs
What cities are hiring for Cell Phone Customer Service jobs? Cities with the most Cell Phone Customer Service job openings:
What are the most commonly searched types of Cell Phone Customer Service jobs? The most popular types of Cell Phone Customer Service jobs are:
What states have the most Cell Phone Customer Service jobs? States with the most job openings for Cell Phone Customer Service jobs include:
What job categories do people searching Cell Phone Customer Service jobs look for? The top searched job categories for Cell Phone Customer Service jobs are:
Cell Phone Customer Service jobs near you
Infographic showing various Cell Phone Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $47,994 per year, or $23.1 per hour.

Experienced Cell Phone Repair Technician

CellXperts

Cary, NC • On-site

$14.25 - $18.50/hr

Full-time, Part-time

Re-posted 25 days ago

Job description

CellXperts has a full-time and part time position available for experienced cell phone repair technicians. You must have work experience repairing cell phones and tablets. Preferred experience includes repairing screens, charge ports, batteries on iPhones, iPads, Samsung and other android repairs are a plus.

You will also work in our retail sales area and assist customers with accessory purchases.

These positions are for immediate openings.

Part-time position must be available nights and weekends. Full-Time position must have open availability.

Job Type: Full-time