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Cell Phone Customer Service Jobs in Tennessee (NOW HIRING)

U-Haul

Customer Service Representative

Jackson, TN · On-site

$15.25 - $20.75/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... Discounts on Apple products, Dell computers, cell phone plans, hotels, and more * 401(k) Savings ...

U-Haul

Customer Service Representative

Madison, TN

$14.75 - $20.25/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... Discounts on Apple products, Dell computers, cell phone plans, hotels, and more * 401(k) Savings ...

U-Haul

Customer Service Representative

Memphis, TN · On-site

$15.50 - $21.25/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... Discounts on Apple products, Dell computers, cell phone plans, hotels, and more * 401(k) Savings ...

U-Haul

Customer Service Representative

Murfreesboro, TN · On-site

$14 - $19.25/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... Discounts on Apple products, Dell computers, cell phone plans, hotels, and more * 401(k) Savings ...

U-Haul

Customer Service Representative

Chattanooga, TN · On-site

$14.50 - $19.75/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... Discounts on Apple products, Dell computers, cell phone plans, hotels, and more * 401(k) Savings ...

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Cell Phone Customer Service information

See Tennessee salary details

$11

$20

$31

How much do cell phone customer service jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for cell phone customer service in Tennessee is $20.94, according to ZipRecruiter salary data. Most workers in this role earn between $16.78 and $23.12 per hour, depending on experience, location, and employer.

What is a cell phone customer service?

A Cell Phone Customer Service job involves assisting customers with inquiries, troubleshooting technical issues, handling billing concerns, and providing information about mobile plans and services. Representatives communicate via phone, chat, or email to resolve problems efficiently. Strong communication, patience, and problem-solving skills are essential. The goal is to ensure customer satisfaction and retention by delivering excellent support.

What are the biggest challenges faced by cell phone customer service representatives on a daily basis?

One of the main challenges in this role is handling a high volume of customer inquiries, which can include troubleshooting device issues, billing questions, and service plan changes. Representatives must quickly adapt to evolving products and policies while providing accurate and timely information. Additionally, managing interactions with upset or frustrated customers requires patience and excellent conflict resolution skills. However, many organizations offer ongoing training and team support to help employees succeed and build confidence over time.

What are the key skills and qualifications needed to thrive in the cell phone customer service position, and why are they important?

To excel as a Cell Phone Customer Service representative, you need strong communication and problem-solving skills, with a high school diploma or equivalent as the typical educational requirement. Familiarity with CRM systems, ticketing platforms, and basic knowledge of mobile devices and wireless plans are commonly expected in this role. Patience, active listening, and the ability to remain calm under pressure are key soft skills that enhance customer interactions. These skills and qualifications enable representatives to effectively resolve customer issues, build positive relationships, and support overall customer satisfaction and retention.

What are popular job titles related to Cell Phone Customer Service jobs in Tennessee?

For Cell Phone Customer Service jobs in Tennessee, the most frequently searched job titles are:

What job categories do people searching Cell Phone Customer Service jobs in Tennessee look for?

The top searched job categories for Cell Phone Customer Service jobs in Tennessee are:

Cell Phone Customer Service jobs near you
Infographic showing various Cell Phone Customer Service job openings in Tennessee as of August 2026, with employment types broken down into 86% Full Time, and 14% Part Time. Highlights an 86% In-person, and 14% Remote job distribution, with an average salary of $43,560 per year, or $20.9 per hour.

Customer Service Representative

Guthrie's Ace Hardware

Nashville, TN • On-site

$15.25 - $20.75/hr

Part-time

Medical, Dental, Vision

Re-posted 18 days ago

Job description

Description:
We are seeking a part time customer service representative.
In this role, you will field inbound calls from customers and sell our services. This role coordinates the schedule for our home repair craftsmen. We offer highly competitive compensation, health plan, cell phone reimbursement and paid holidays. This is an excellent opportunity to work with a national organization that still maintains the flexibility of a small business.
Contact us today!
Here is just some of what we have to offer:
Competitive pay
Performance bonuses
Paid holidays
Health/dental/vision Plan
Flexible scheduling
Advancement and growth opportunities
Paid training
Plus more!
Job Responsibilities
You will provide customers with information and expert advice on our services, pricing, and availability. This role will support our field based craftsmen by managing their dynamic schedules and occasionally sourcing project materials.
Your specific duties in this role will include:
Responding to customer inquiries via phone or email
Coordinating the schedule and material ordering for projects
Dispatching craftsmen
Developing letters and articles for mailings to prospective and current clients
Returning customers calls as needed and following up with past customers
Performing paperwork and filing duties
Solving operational issues as they occur
Job Requirements
We are looking for highly organized and detail-oriented individuals with strong administrative skills. Successful candidates will need excellent interpersonal skills, while working with both customers and our craftsmen. You will also need strong problem-solving skills in a fast paced environment.
Specific qualifications for the role include:
1-3 years office experience
Desire and personality to learn inside sales
Background managing other's schedules
Strong customer service
Excellent office management
Solid typing & phone skills
Great multitasking and prioritization
Build a fun and rewarding career with an industry leader!
Apply now!
Ace Handyman Services is a franchise network of Independently Owned and Operated Franchises. Your application will go directly to the franchise owner, and all hiring decisions will be made by the management of that franchise. All inquiries about employment at this franchise should be made directly to the franchise owner, and not to Ace Handyman Services Corporate.
Requirements:
We are looking for highly organized and detail-oriented individuals with strong administrative skills. Successful candidates will need excellent interpersonal skills, while working with both customers and our craftsmen. You will also need strong problem-solving skills in a fast paced environment.
Specific qualifications for the role include:
2-5 years office experience
Desire and personality to learn inside sales
Ability to manage the company social media, Facebook, Twitter, etc.
Background managing other's schedules
Strong customer service
Excellent office management
Solid typing & phone skills
Great multitasking and prioritization
Background in construction or a related field a plus
Sales and/or Marketing a plus
QuickBooks experience a plus
Build a fun and rewarding career with an industry leader!

Apply