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TUMBLEWEED INC

Cook - New Albany, IN (CCX)

New Albany, IN · On-site

$11 - $14/hr

TumbleweedRestaurant is actively seeking an efficient, knowledgeable, andhard-working Cook to join our team. Thisposition offers flexible work schedule up to $11-14/hour anda variety of unique ...

TUMBLEWEED INC

Cook - New Albany, IN (CCX)

New Albany, IN · On-site

$11 - $14/hr

TumbleweedRestaurant is actively seeking an efficient, knowledgeable, andhard-working Cook to join our team. Thisposition offers flexible work schedule up to $11-14/hour anda variety of unique ...

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How much do ccx jobs pay per year?

As of Jun 7, 2026, the average yearly pay for ccx in the United States is $111,995.00, according to ZipRecruiter salary data. Most workers in this role earn between $71,500.00 and $136,000.00 per year, depending on experience, location, and employer.

What is a CCX job?

A CCX (Cisco Contact Center Express) job typically involves managing, configuring, and troubleshooting Cisco's Contact Center Express solutions. Professionals in this role work with VoIP technologies, call routing, IVR systems, and customer service workflows. They ensure seamless communication between agents and customers while optimizing system performance. This job often requires expertise in Cisco networking, call center platforms, and scripting for automation.

What are the key skills and qualifications needed to thrive in the Ccx position, and why are they important?

To excel as a CCX (Contact Center Experience) specialist, you need strong customer service skills, problem-solving abilities, and familiarity with call center operations, often supported by relevant experience or certifications like Six Sigma or ITIL. Experience with customer relationship management (CRM) software, omnichannel communication tools, and quality monitoring systems is typically required. Excellent interpersonal communication, patience, and the ability to adapt in high-pressure environments are crucial soft skills. These competencies ensure efficient service delivery, positive customer interactions, and the ability to handle complex client issues effectively.

What are the typical challenges faced by a CCX specialist, and how can they overcome them?

CCX specialists often encounter high call volumes, challenging customer interactions, and the need to master multiple communication channels simultaneously. Navigating complex client issues while maintaining a positive and professional demeanor requires strong multitasking and stress-management abilities. Successful CCX professionals overcome these challenges by staying organized, leveraging technology to optimize workflow, and participating in ongoing training to keep their skills sharp. Many organizations support their CCX teams with collaborative, well-structured work environments and robust knowledge bases, making it easier to learn from peers and continuously improve performance.

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Ccx jobs near you
Cook - New Albany, IN (CCX)

Cook - New Albany, IN (CCX)

TUMBLEWEED INC

New Albany, IN

$11 - $14/hr

Other

Medical, Retirement

Posted 20 hours ago

Job description

TumbleweedRestaurant is actively seeking an efficient, knowledgeable, andhard-working Cook to join our team.

Thisposition offers flexible work schedule up to $11-14/hour anda variety of unique benefits including, health care, PaidTime Off, a 401(k) plan, a ROTH plan, Thanksgiving and Christmas day off, aformal training program, an anniversary & achievement recognition program,and Discounted meals. Please note eligibility requirements have to be met onsome benefits offered. If you're interested in working as a cook andwe have your attention, read on!

Responsibilities

  • Monitor the preparation of all food products to ensure they meet all food safety and quality standards
  • Prepare and supply food items to the cookas line
  • Prepare foods using the prep list to ensure fresh product
  • Maintain the mesquite fire at proper levels to ensure proper cooking surface on the grill
  • Complete HACCP accurately and notify a manager when items are not correct
  • Prepare product tags and stock items for designated work area
  • Prepare food to specifications
  • Work to ensure a steady, sufficient flow of products that reach expo so that there is no break in production
  • Monitor the preparation of food to meet Tumbleweed standards
  • Perform the work necessary to open and close the kitchen efficiently
  • Monitor the flow of supplies to the line to ensure no delays in production
  • Maintain tumbleweed standards of personal cleanliness and hygiene
  • Know all the menu items, ingredients and portions thoroughly
  • Keep the work area clean, clear and organized
  • Follow the rules of rotation, cleanliness, storage and use of food
  • Adhere to Tumbleweedas safety and sanitation guidelines
  • Clean and maintain equipment for designated work area
  • Perform all side work as required
  • Perform other duties as assigned

 

Qualifications

  • Friendly and outgoing disposition
  • Excellent communication skills
  • Ability to analyze and solve simple, reoccurring problems
  • Alert and caring attitude toward job responsibilities
  • High value on helpfulness and teamwork
  • Ability to handle multiple tasks in highly distracting circumstances
  • Personal pride in appearance and work performed
  • Shows a real, personal concern for quality
  • Ability to follow direction, recipes and guidelines
  • A strong concern for organization and cleanliness
  • Reliable transportation required

 

Physical Requirements

Thephysical demands described here are representative of those that must be met byan employee to successfully perform the essential functions of this job.Reasonable accommodations may be made to enable individuals with disabilitiesto perform the essential functions.

A        While performing the duties of this job, the employee is regularlyrequired to: talk and hear.

A        The employee frequently is required to: stand, walk, sit; usehands to handle or feel; reach with hands and arms; and stoop, kneel.

A        Ability to stand up to 10 hours a day.

A        The employee must occasionally lift and/or move up to 60 pounds.

A        Specific vision requirements include the ability to see at closerange.

Tumbleweed Tex Mex Grill & MargaritaBar is proud to be an equal opportunity employer. We are committed toproviding equal employment opportunities to all employees and applicants foremployment without regard to race, color, religion, age, gender, genderidentity, disability, veteran status, sexual orientation, citizenship, nationalorigin or any other legally protected status. We encourage and welcome allapplicants to apply.


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