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Coupa CCW Hybrid: Sunnyvale, Bay Area, California Contract Duration: 1 Year
Functional Responsibilities
Design, configure, extend the complete contingent workforce lifecycle from demand intake through requisition creation, approvals, onboarding, time tracking, extensions, and offboarding, ensuring compliance, auditability, and operational efficiency across all stages.
Translate business workforce demand into structured requisitions by analyzing role requirements, cost centers, project needs, and sourcing strategy, while ensuring alignment with workforce planning and budget availability.
Configure and govern approval workflows to ensure requisitions are routed based on organizational hierarchy, spend thresholds, geography, and job categories while minimizing delays and ensuring compliance with internal policies.
Manage onboarding processes by coordinating system access, background verification triggers, supplier validation, and worker assignment setup to ensure contractors are fully operational within defined SLAs.
Configure, Design time entry and approval cycles by ensuring accurate submission, manager validation, exception handling, and integration with downstream payroll and invoicing processes.
Enforce contract compliance by validating rate cards, contract duration limits, legal clauses, and ensuring alignment with procurement governance standards.
Establish and manage supplier onboarding processes including validation of tax documents, banking details, compliance certifications, and system access setup to ensure supplier readiness.
Align design of contingent workforce processes with Procure-to-Pay (P2P) operations by ensuring accurate mapping of requisitions, purchase orders, invoices, and cost allocations.
Design, develop and implement validation rules for budget checks, GL coding, rate enforcement, and invoice reconciliation.
2. Technical Responsibilities
Configure Coupa workflows using business rules engine to implement conditional approvals, dynamic routing logic, validation checks, and automated decision-making processes across CCW modules.
Design and maintain custom fields, forms, and data structures to capture workforce attributes, supplier details, job requirements, and compliance metadata within the platform.
Optimize system usability by improving requisition interfaces, reducing manual steps, and enhancing automation to improve adoption and efficiency.
Design and implement integrations between Coupa and HR systems such as Workday to synchronize worker master data, positions, and employment lifecycle events.
Integrate Coupa with ERP platforms such as SAP S/4HANA Cloud to ensure seamless purchase order creation, invoice processing, and financial reconciliation.
Implement middleware-based integration solutions using platforms such as Apigee, MuleSoft and Dell Boomi to enable scalable and reliable data exchange across systems.
Develop and manage API-based integrations using REST and SOAP protocols while ensuring secure, validated, and efficient data transfer between enterprise applications.
Implement data transformation, mapping, error handling, and retry mechanisms to ensure integration stability and data consistency across systems.
Define and maintain enterprise data models for contingent workers, suppliers, requisitions, and financial transactions to ensure consistency and scalability across systems.
Ensure data quality through deduplication, validation rules, and reconciliation processes between Coupa and integrated enterprise platforms.
Support data governance initiatives by enforcing standards for master data management and ensuring traceability of all workforce-related records.
Develop operational and executive dashboards using Coupa Analytics and BI tools such as Tableau or Power BI to provide visibility into workforce spend, performance, and demand trends.
Configure role-based access controls to ensure secure and appropriate access for hiring managers, suppliers, HR teams, and finance stakeholders.
Manage system testing cycles including functional testing, integration testing, regression testing, and user acceptance testing across multiple environments.
Ensure production stability by validating post-release functionality and monitoring system behaviour after deployments.
Required Qualifications
a. Coupa certification in CCW, P2P, or advanced platform administration.
b. Experience in global enterprise environments with multi-region workforce compliance requirements.
c. 8 12+ years of experience in enterprise SaaS procurement or contingent workforce systems, including extensive hands-on expertise with Coupa CCW and P2P modules across global implementations.
d. Strong functional expertise in contingent workforce management, including requisition lifecycle, SOW governance, supplier management, onboarding/offboarding, and workforce compliance processes.
e. Proven technical experience designing and configuring enterprise workflows, business rules, custom fields, and approval routing logic within SaaS platforms.
f. Hands-on experience integrating enterprise systems using REST/SOAP APIs, middleware platforms, and file-based integrations.
g. Experience with Agile/Scrum delivery methodologies.
h. Experience working in consulting or large-scale transformation programs.