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Cbord Jobs (NOW HIRING)

Brown University Health

Room Service Host

Providence, RI · On-site

$14.25 - $17.75/hr

Accurately enters and updates all meal selections/orders/preferences/special request for food in CBORD system and accurately maintains the most current information regarding patient diet orders by ...

Brown University Health

Room Service Host

Providence, RI

$20.04 - $20.90/hr

If patient is unable to select meal verbally, takes order or enter into CBORD On Demand.Maintains clean and sanitary work environment and performs cleaning and waste disposal and equipment operation ...

Brownhealth

Room Service Host

Providence, RI

$14.25 - $17.75/hr

If patient is unable to select meal verbally, takes order or enter into CBORD On Demand.Maintains clean and sanitary work environment and performs cleaning and waste disposal and equipment operation ...

Brown University Health

Room Service Host

Providence, RI

$20.04 - $20.90/hr

Accurately enters and updates all meal selections/orders/preferences/special request for food in CBORD system and accurately maintains the most current information regarding patient diet orders by ...

Brownhealth

Room Service Host

Providence, RI

$20.04 - $20.90/hr

If patient is unable to select meal verbally, takes order or enter into CBORD On Demand. * Maintains clean and sanitary work environment and performs cleaning and waste disposal and equipment ...

Brown University Health

Room Service Host

Providence, RI · On-site

$20.04 - $20.90/hr

Accurately enters and updates all meal selections/orders/preferences/special requests for food in the CBORD system and accurately maintains the most current information regarding patient diet orders ...

Brownhealth

Room Service Host

Providence, RI

$20.04 - $20.90/hr

Accurately enters and updates all meal selections/orders/preferences/special request for food in CBORD system and accurately maintains the most current information regarding patient diet orders by ...

Brown University Health

Room Service Host

Providence, RI

$20.04 - $20.90/hr

If patient is unable to select meal verbally, takes order or enter into CBORD On Demand.Maintains clean and sanitary work environment and performs cleaning and waste disposal and equipment operation ...

Catholic Health

Dietetic Technician-PD

Roslyn, NY · On-site

$30.05/hr

Use CBORD system to manage diet orders (preferred) * Deliver friendly, efficient service in a fast-paced environment Job Requirements: * High school diploma or equivalent (required) * Experience in ...

Brown University Health

Room Service Host

Providence, RI · On-site

$20.04 - $20.90/hr

If patient is unable to select meal verbally, takes order or enters into CBORD On Demand. Maintains clean and sanitary work environment and performs cleaning and waste disposal and equipment ...

Brownhealth

Room Service Host

Providence, RI

$20.04 - $20.90/hr

Accurately enters and updates all meal selections/orders/preferences/special request for food in CBORD system and accurately maintains the most current information regarding patient diet orders by ...

Brown University Health

Room Service Host

Providence, RI · On-site

$20.04 - $20.90/hr

If patient is unable to select meal verbally, takes order or enters into CBORD On Demand. Maintains clean and sanitary work environment and performs cleaning and waste disposal and equipment ...

Duke University

Food Service Coordinator

Durham, NC · On-site

$18 - $24.57/hr

From managing administrative workflows to supporting CBord systems and financial processes, you will bring organization, attention to detail, and innovation to a dynamic environment. What You'll Do:

Duke University

Food Service Coordinator

Durham, NC · On-site

$18 - $24.57/hr

From managing administrative workflows to supporting CBord systems and financial processes, you will bring organization, attention to detail, and innovation to a dynamic environment. What You'll Do:

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Cbord information

What are some common challenges faced by CBORD Administrators, and how can they be managed?

CBORD Administrators often encounter challenges such as integrating new system modules, troubleshooting technical issues, and providing effective user training. Balancing ongoing maintenance with urgent support requests and ensuring data accuracy across multiple departments can also be demanding. Success in this role depends on proactive communication, solid time management, and staying current with CBORD software updates and best practices. Many organizations offer training or professional development opportunities, enabling administrators to overcome challenges and advance their technical expertise. By leveraging internal resources and collaborating closely with IT and operational teams, administrators can effectively address these challenges and contribute to a more efficient workplace.

What are the key skills and qualifications needed to thrive in the Cbord position, and why are they important?

To thrive in a CBORD Administrator role, you need expertise in database management, system configuration, and user support, often supported by a degree in information technology or a related field. Familiarity with the CBORD suite of software solutions, such as food service or access control modules, and experience with technical troubleshooting are important. Strong organizational, communication, and customer service skills help facilitate collaboration with end-users and other departments. These skills ensure the system's effective operation, user satisfaction, and seamless integration into daily institutional workflows.

What is a CBORD job?

A CBORD job typically refers to a position with CBORD Group, a company that provides technology solutions for food service, healthcare, and campus management. Employees in CBORD-related roles may work in software development, customer support, sales, or system implementation. These jobs often focus on improving operational efficiency and user experience for clients in education, healthcare, and business sectors.

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Infographic showing various Cbord job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 69% Full Time, 28% Part Time, 1% Temporary, and 1% Contract. Highlights an 93% Physical, and 7% Remote job distribution.
Call Center Associate

Call Center Associate

Saint Peter's Healthcare System

New Brunswick, NJ • On-site

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 29 days ago

Saint Peter's University Hospital rating

8.0

Company rating: 8.0 out of 10

Based on 14 frontline employees who took The Breakroom Quiz

130th of 1,020 rated hospitals

Job description

Call Center Associate
Culinary & Nutrition
The Call Center Associate will:
  • Process room service meal orders
  • Take phone calls for patient food and beverage requests.
  • Assist patients with telephone call backs as needed to ensure opportunity to order a meal.
  • Assist patients at the bedside in selecting menu if needed according to prescribed diet order should the patient be unable to call.
  • Modify patient food and beverage choices applying age-specific knowledge as appropriate.
  • Utilize room service software to correct meal selection with patients in accordance with prescribed diet order.
  • Accommodate all patient preferences/tolerances in accordance with prescribed diet orders.
  • Adhere to scripting and promotes positive guest relations
  • Demonstrate the ability to resolve customer concerns in a positive manner.
  • Exhibit courtesy in phone conversations with customer in all situations.
  • Demonstrate competency in all CBORD programs utilized during the normal operation of the call center.
  • Process messages received through hospital computer system accurately.
  • Follow job analysis in accordance with assigned shift. Runs reports, etc. in accordance with job analysis.Manually enter allergy information into CBORD when necessary.
  • Enter tube feeding and supplement orders into CBORD accurately and manually discontinues tube feeding orders upon notification from hospital system.
  • Enter personalized snacks for patients in accordance with policy and procedure.
  • Monitor room service software function and notifies supervisor and/or IT immediately when malfunction is detected.
  • Monitor patient meal trays.
  • Assemble and/or checks patient meal trays before delivery.
  • Serve patient meal trays using department scripting.
  • Adhere to Computer downtime policy and procedure to ensure compliance to emergency back-up procedures when necessary.
  • Inform Nursing Supervisor/ immediate Supervisor of need to utilize Computer Downtime Nutrition Record when back-up is necessary for hospital system.
  • Manually enter admits, transfers, discharges patients, diet orders and cancels diet orders in CBORD as needed when Cerner is down.
  • Coordinate effective communication, both within the department, as well as outside of the department.
  • Utilize telephone, fax, and/or radio as needed to communicate with Culinary and Nutrition staff and patient care units in accordance with Department policy.
  • Contact nursing units to communicate a patient on insulin has ordered a their tray.
  • Adhere to SPUH and Department polices/procedures regarding dress code and personal hygiene standards.
  • Report to work in proper dress according to the Department's policies and procedures, including wearing one's SPUH ID Badge.
  • Follow Departmental policies and procedures regarding personal hygiene.
  • Adhere to Departmental policies and procedures regarding food and beverage consumption and gum chewing while in the call center and kitchen work area.
  • Complete Calorie Counts.
  • Document patient calorie counts in CBORD electronically.
  • Enter calorie count notification into CBORD.
  • Demonstrate competency in area of responsibility.
  • Attend/provide in-services/meetings within the hospital in area of responsibility as assigned by supervisor.
  • Complete SPUH patient education tool (Rapid Regulatory) annually and demonstrates competency as evidenced by a passing score n posttest.
  • Perform additional tasks and assigned duties.
  • Provide a flexible work schedule to meet the needs of the Department.
  • Actively participates in training and orientation of new hires.

Requirements:
  • High School Diploma or equivalent required.
  • Able to perform simple math calculations and follow oral/written directions.
  • Capable of handling computer tasks on room service software and views allergy and diet information in hospital computer system.
  • Focus on customer service.
  • Versatility to adapt to frequent changes in job duties of the Diet Office.
  • Stands and walks short distances and sits at a computer terminal most of day.
  • Reaches for, lifts and carries relatively light materials.

Salary Range: 17.00 - 22.95 USD
We offer competitive base rates that are determined by many factors, including job-related work experience, internal equity, and industry-specific market data. In addition to base salary, some positions may be eligible for clinical certification pay and shift differentials.
The salary range listed for exempt positions reflects full-time compensation and will be prorated based on employment status.
Saint Peter's offers a robust benefits program to eligible employees that will support you and your family in working toward achieving and maintaining secure, healthy lives now and into the future. Benefits include medical, dental, and vision insurance; savings accounts, voluntary benefits, wellness programs and discounts, paid life insurance, generous 401(k) match, adoption assistance, back-up daycare, free onsite parking, and recognition rewards.
You can take your career to the next level by participating in either a fully paid tuition program or our generous tuition assistance program. Learn more about our benefits by visiting our site at Saint Peter's.

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