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Catastrophic Case Manager Jobs in Decatur, GA (NOW HIRING)

Civil Litigation Attorney

Atlanta, GA · Hybrid

$180K - $220K/yr

§ Title : Lead Catastrophic Injury & Medical Malpractice Trial Counsel § Practice Area ... case development. ⨖ High degree of adaptability and professional autonomy to effectively manage ...

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Catastrophic Case Manager information

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$14

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$41

How much do catastrophic case manager jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for catastrophic case manager in Decatur, GA is $24.17, according to ZipRecruiter salary data. Most workers in this role earn between $18.80 and $26.30 per hour, depending on experience, location, and employer.

What is a catastrophic case manager?

Catastrophic Case Managers are healthcare professionals who coordinate and manage care for patients with severe, life-altering injuries or illnesses, such as traumatic brain injuries, spinal cord injuries, or complex medical conditions. Their primary role is to help patients and their families navigate the healthcare system, ensuring access to necessary treatments, rehabilitation, and support services. They work closely with medical providers, insurance companies, and community resources to develop and implement comprehensive care plans that promote recovery, improve quality of life, and control costs.

How does a catastrophic case manager typically collaborate with healthcare providers and families to ensure optimal patient outcomes?

Catastrophic Case Managers play a vital role in coordinating care for individuals with severe injuries or illnesses. They work closely with physicians, nurses, therapists, and social workers to create and monitor comprehensive care plans tailored to each patient's needs. Regular communication with both healthcare providers and the patient's family is essential to address medical, emotional, and logistical challenges. By serving as a central point of contact, Catastrophic Case Managers help ensure that all parties are aligned and that resources are used effectively to support recovery and quality of life.

What are the key skills and qualifications needed to thrive as a catastrophic case manager, and why are they important?

To thrive as a Catastrophic Case Manager, you need a strong background in nursing or social work, extensive knowledge of complex medical conditions, and relevant licensure (such as RN or LCSW). Familiarity with case management software, medical billing systems, and industry certifications like CCM (Certified Case Manager) are often required. Exceptional communication, problem-solving, and empathy are vital soft skills for coordinating care and supporting patients and families through challenging situations. These skills ensure comprehensive and effective case management, leading to improved patient outcomes and cost-effective care.

What is the difference between Catastrophic Case Manager vs Medical Case Manager?

AspectCatastrophic Case ManagerMedical Case Manager
CredentialsTypically requires licensure (e.g., RN, LCSW), certifications (e.g., CCM, CRC)Often requires RN, LPN, or social work licensure; certifications like CCM are common
Work EnvironmentHospitals, insurance companies, catastrophic injury settingsHospitals, clinics, insurance companies, community health
Employer & IndustryInsurance firms, healthcare providers, government agenciesHealthcare organizations, insurance companies, community services

While both roles involve coordinating patient care, Catastrophic Case Managers focus on severe injury cases requiring intensive management, whereas Medical Case Managers handle a broader range of medical cases. The key differences lie in case complexity and the specific settings they work in.

What are popular job titles related to Catastrophic Case Manager jobs in Decatur, GA?

For Catastrophic Case Manager jobs in Decatur, GA, the most frequently searched job titles are:

What job categories do people searching Catastrophic Case Manager jobs in Decatur, GA look for?

The top searched job categories for Catastrophic Case Manager jobs in Decatur, GA are:

What cities near Decatur, GA are hiring for Catastrophic Case Manager jobs?

Cities near Decatur, GA with the most Catastrophic Case Manager job openings:

Infographic showing various Catastrophic Case Manager job openings in Decatur, GA as of June 2026, with employment types broken down into 86% Full Time, 13% Part Time, and 1% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $50,275 per year, or $24.2 per hour.

Director, Site Operations

Professional Case Management

Riverdale, GA • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 26 days ago


Key responsibilities

  • Ensure clinical conduct at assigned sites complies with protocol requirements, local regulations, and delegated responsibilities.

  • Support community-based research by developing innovative site solutions and fostering community engagement.

  • Manage and support site teams through hiring, training, mentoring, and maintaining a collaborative and compliant culture.


Professional Case Management rating

5.0

Company rating: 5.0 out of 10

Based on 10 frontline employees who took The Breakroom Quiz


Job description

Put your talents to work at PCM! Whether you work in our Home Care, Clinical Research, Impairments, or Catastrophic Care division, you will support our mission to deliver care and other services that enhance the quality of life of our clients. Be a part of our dynamic client-focused team and make a difference in your career!

The Director Site Operations will have line management responsibility for the personnel at the sites assigned to them ensuring the clinical conduct at the site is being performed according to protocol requirements, local regulations and as delegated by the site principal investigator. This position will employ skills in community-based research and develop innovative site solutions that reach and operate in the heart of the community, supporting our commitment to diversity and inclusion in research, through analysis, experience and strategic solutioning. As Site Director you will promote a healthy, collaborative, and open culture environment at our sites as well as with the larger company.

Qualifications

  • Bachelor's degree in health research, public health, or science or a related field
  • Five or more years of experience in the clinical research industry or equivalent.3 or more years supervising a team
  • Excellent communication skills, demonstrated effective spoken and written communication, including willingness to ask questions when clarification or amplification is required
  • Ability to cascade initiatives to site teams and ensure adaptation as well as success of the initiative.
  • Demonstrated attention to detail and ability to adhere to instructions/procedures
  • Good time management skills; efficient and resourceful in problem-solving
  • Demonstrated ability to take ownership of the work, possess initiative, good follow-through; ability to work without supervision.
  • Ability to receive and benefit from feedback; willingness to expand skill set and improve
  • Flexibility in adapting to new procedures and environments
  • Ability to work in a team environment
  • Familiarity with research/data collection software

Essential Functions/Areas of Accountability


Community Site Leadership & Management


  • Champion and take pride in your assigned research sites and communities internally and externally.
  • Invest time in your site teams to hire and build a healthy, compliant, high-performance culture.
  • Ensure sites are resourced with appropriated trained, experienced and licensed staff to enable trial conduct
  • In collaboration with other Site Directors, ensure adequate back-up and cross licensed staffing to provide coverage for absence, securing the ability to deliver projects
  • Maintain relationships with leaseholders to ensure effective collaboration and security of community site locations
  • Ensure your site teams set clear personal and business goals, conducting reviews to foster a culture of collaboration, continuous improvement, and personal development.
  • Capacity management of research site, collaborating cross functionally with leadership, sales, and fleet.
  • Ensure patient experience and community engagement is at the heart of your research site teams.
  • Train and mentor, your research staff and teams.
  • Hold regular cross-site briefings to share experience, lessons learned and update on targets. Be physically present with your teams on a regular basis:
  • Attend Site tours, PSVs, SIVs, COV's and where applicable, monitoring visits
  • Conduct site visits and reviews to support, coach, and evaluate needs
  • Attend site audits and inspections.
  • Ensure effective collaboration between your research teams, the Principal Investigator, Patient Engagement, Regulatory, Project Management and Fleet teams to delivery compliant and coordinated community research whilst mitigating risk
  • Provide support to QA in all facets of work related to communications with and management of the site clinical teams
  • Perform site self-audits and monitor performance and productivity of assigned sites

Clinical Trial Management

  • Support your sites in the attraction, consenting, and retention of clinical trial participants.
  • Act as a primary point of contact for Project Managers for matters pertaining to your site
  • Manage and develop CRCs to ensure they provide effective protocol training, system training, and study specific support to the research sites.
  • Collaborate with patient recruitment to ensure project timelines are met and offer support as needed
  • Monitor study randomization plans, patient retention, data completion, and overall compliance; take corrective action where appropriate - often by cross functional collaboration.
  • Address CAPAs in an open and expediated fashion.
  • Monitor study inventory usage and approve resupply requests
  • Be in open communication with Project Management team to solve for how client supply chain management and decision-making impacts delivery at sites
  • Customer point of escalation, per study communication plan
  • Will serve as liaison between project stakeholders and leadership and maintain professional documentation for projects and deliverables
  • Stay current with constantly changing clinical research technology and embrace innovation

Financial Management

  • Accountable for assigned research site P&L
  • Forecast monthly enrollment goals, in collaboration with Project Management.
  • Monitor performance on a daily and weekly basis to ensure monthly targets are achieved.
  • Forecast site resource needs and set staffing models to achieve customer delivery
  • Monitor Site inventory usage and approve resupply requests.
  • Requires high degree of independent action and adherence to competitive timelines
The typical base pay range for this role is USD $134,800 - $224,600 per year.

Individual base pay depends on various factors, in addition to primary work location, complexity and responsibility of role, job duties/requirements, and relevant experience, skills and other market-based factors.

Available Benefits Include

  • Medical
  • Dental
  • Vision
  • 401(k)
  • Company Paid Short Term Disability
  • Flexible Spending Account (FSA)
  • Health Savings Account (HSA)
  • Paid Time Off
  • Voluntary Benefits
Please contact Carson Moreira-Rego at (866) 776-0127 x387 or at Carson.Moreira-Rego@procasemanagement.com today to learn more about our opportunities where you can make a difference in your own career!

Professional Case Management is an Equal Opportunity Employer.


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About Professional Case Management

Sourced by ZipRecruiter

Since 1997, Professional Case Management (PCM) has been providing quality, nationwide in-home nursing services to sufferers of chronic diseases. We are the nation's premier healthcare provider for nuclear weapons workers, uranium miners, millers and haulers suffering from illnesses contracted in the course of their employment. Our mission is to deliver quality care to enhance patient outcomes in the privacy and comfort of their homes.

Industry

Health care and social assistance

Company size

201 - 500 Employees

Headquarters location

Denver, CO, US

Year founded

1986

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