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Case Manager Ii Jobs (NOW HIRING)

GLIDE

Case Manager II

San Francisco, CA

$28.80 - $31.25/hr

The Case Manager II will facilitate weekly workshops /psychoeducation groups/ informative activities that will support, promote, and enhance (the community) clients' self-sufficiency and growth ...

AG Glide

Case Manager II

San Francisco, CA

The Case Manager II will facilitate weekly workshops /psychoeducation groups/ informative activities that will support, promote, and enhance (the community) clients' self-sufficiency and growth ...

New

GLIDE

Case Manager II

San Francisco, CA · On-site

The Case Manager II will facilitate weekly workshops /psychoeducation groups/ informative activities that will support, promote, and enhance (the community) clients' self-sufficiency and growth ...

GLIDE

Case Manager II

San Francisco, CA · On-site

The Case Manager II will facilitate weekly workshops /psychoeducation groups/ informative activities that will support, promote, and enhance (the community) clients' self-sufficiency and growth ...

The State of Arizona

CASE MANAGER 2

Apache Junction, AZ

$49K - $51K/yr

CASE MANAGER 2 Apply now Job No: 541991 Work Type: Full-time Location: APACHE JUNCTION, CHANDLER Categories: Social Work/Human Services DEPARTMENT OF ECONOMIC SECURITY Your Partner For A Stronger ...

UNITED STATES VETERANS INITIATIVE

Case Manager II

CA · On-site

$23.08 - $28.85/hr

Case Manager II March Air Reserve Base, CA Full-Time Non-Exempt $23.08 - $28.85 Lead with heart, serve with purpose. Join U.S.VETS to empower homeless and at-risk veterans & families rebuild their ...

The Coordinating Center

Case Manager 2

Rockville, MD · On-site

$26.44 - $27.40/hr

The Case Manager 2, Medical Day supports the mission of The Coordinating Center by providing person-centered case management services while adhering to COMAR regulations, the parameters of the ...

The Coordinating Center

Case Manager 2

Baltimore, MD · On-site

$26.44 - $27.40/hr

The Case Manager 2, Medical Day supports the mission of The Coordinating Center by providing person-centered case management services while adhering to COMAR regulations, the parameters of the ...

U.S.VETS

Case Manager II

March Air Reserve Base, CA

$23.08 - $28.85/hr

Case Manager II March Air Reserve Base, CA | Full-Time | Non-Exempt $23.08 - $28.85 Lead with heart, serve with purpose. Join U.S.VETS to empower homeless and at-risk veterans & families rebuild ...

U.S.VETS

Case Manager II

Las Vegas, NV

$23.08 - $27.69/hr

Case Manager II Las Vegas, NV | Full-Time | Non-Exempt $23.08 - $27.69 Schedule : Mon-Fri 11:30am - 8:00pm OR Sun-Thurs/Tues-Sat 8:00am - 4:30pm Lead with heart, serve with purpose. Join U.S.VETS to ...

The State of Arizona

CASE MANAGER 2

Phoenix, AZ

$49K - $51K/yr

CASE MANAGER 2 Apply now Job No: 542045 Work Type: Full-time Location: PHOENIX Categories: Social Work/Human Services DEPARTMENT OF ECONOMIC SECURITY Your Partner For A Stronger Arizona. DES works ...

The State of Arizona

CASE MANAGER 2

Sierra Vista, AZ · On-site

$49K - $50K/yr

CASE MANAGER 2 Apply now Job No: 541930 Work Type: Full-time Location: SIERRA VISTA Categories: Social Work/Human Services DEPARTMENT OF ECONOMIC SECURITY Your Partner For A Stronger Arizona. DES ...

The State of Arizona

CASE MANAGER 2

Payson, UT · On-site

$49K - $51K/yr

CASE MANAGER 2 Apply now Job No: 541798 Work Type: Full-time Location: PAYSON Categories: Social Work/Human Services DEPARTMENT OF ECONOMIC SECURITY Your Partner For A Stronger Arizona. DES works ...

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Case Manager Ii information

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How much do case manager ii jobs pay per hour?

As of Jul 9, 2026, the average hourly pay for case manager ii in the United States is $47.53, according to ZipRecruiter salary data. Most workers in this role earn between $35.34 and $57.45 per hour, depending on experience, location, and employer.

What are Case Manager II positions?

A Case Manager II is a mid-level professional who coordinates services and support for clients in settings such as healthcare, social services, or mental health. They conduct assessments, develop care plans, monitor client progress, and collaborate with other service providers to ensure clients receive appropriate resources. Compared to entry-level case managers, Case Manager IIs typically have more experience and may handle more complex cases or have supervisory responsibilities. They play a key role in advocating for clients and ensuring their needs are met efficiently. Requirements often include a relevant degree and experience in case management or a related field.

What does a case manager level 2 do?

A Case Manager II is responsible for coordinating and managing client care plans, assessing client needs, and connecting clients with appropriate services. They often handle more complex cases than entry-level managers and may supervise junior staff or utilize case management software. Strong communication, organizational skills, and knowledge of healthcare or social services are essential for this role.

What other jobs can a case manager do?

A case manager can transition into roles such as social worker, care coordinator, healthcare administrator, or rehabilitation counselor, leveraging skills in client advocacy, assessment, and resource management. These positions often require knowledge of healthcare systems, strong communication skills, and sometimes additional certifications or licensure.

What are the key skills and qualifications needed to thrive as a Case Manager II, and why are they important?

To thrive as a Case Manager II, you need a solid background in social work, counseling, or a related field, typically supported by a relevant degree and experience in case management. Familiarity with case management software, electronic records, and sometimes certifications such as CCM (Certified Case Manager) are often required. Excellent interpersonal skills, problem-solving abilities, and strong organizational skills help in building trust with clients and managing complex caseloads. These skills and qualifications are critical for effectively coordinating care, advocating for clients, and achieving positive outcomes in diverse and often challenging environments.

What are the 4 stages of case management?

The four stages of case management are assessment, planning, implementation, and evaluation. In the assessment stage, the case manager gathers information about the client's needs; during planning, goals and strategies are developed; implementation involves executing the plan; and evaluation assesses the effectiveness of interventions and progress toward goals. These stages help case managers coordinate services and ensure client-centered support.

What is the difference between Case Manager Ii vs Case Coordinator?

AspectCase Manager IiCase Coordinator
Required CredentialsTypically requires a relevant bachelor's degree and relevant certifications (e.g., CCM)Often requires a bachelor's degree, may have similar certifications but less emphasis
Work EnvironmentHealthcare, social services, insurance settings; involves direct client interaction and case planningSimilar settings; focuses more on coordinating services and administrative tasks
Employer & Industry UsageUsed by healthcare providers, insurance companies, social service agenciesCommonly used in healthcare and social services for coordinating client care

While both roles involve supporting clients and coordinating services, the Case Manager Ii typically has more responsibilities in case planning and decision-making, requiring specific credentials. The Case Coordinator often handles administrative tasks and service arrangements, with less emphasis on case management certifications.

What is the highest paid case manager?

The highest paid case managers are often those with advanced certifications, specialized experience, or working in high-demand industries such as healthcare or insurance. Senior or managerial roles, like Case Manager Supervisor or Program Director, tend to offer higher salaries, which can exceed $80,000 annually depending on location and organization size.

What are some common challenges faced by a Case Manager II when coordinating care for clients with complex needs?

As a Case Manager II, you may encounter challenges such as balancing a high caseload, navigating limited resources, and addressing the diverse needs of clients with complex medical, mental health, or social issues. Effective communication with multidisciplinary teams and community partners is essential to ensure clients receive comprehensive care. Additionally, you may need to advocate for clients, resolve conflicts, and stay up-to-date with regulations and best practices, all of which require strong organizational and problem-solving skills.
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Case Manager Ii jobs near you
Case Manager II

Case Manager II

GLIDE

San Francisco, CA

$28.80 - $31.25/hr

Full-time

Posted 23 days ago

Job description

About Glide
GLIDE is a nationally recognized center for social justice, dedicated to fighting systemic injustices, creating pathways out of poverty and crisis, and transforming lives. Through its integrated comprehensive services, advocacy initiatives, and inclusive community, GLIDE empowers individuals, families, and children to achieve stability and to thrive. GLIDE is on the forefront of addressing some of society’s most pressing issues, including poverty, housing and homelessness, and racial and social justice. GLIDE’s mission is to create a radically inclusive, just, and loving community mobilized to alleviate suffering and break the cycles of poverty and marginalization

Position Summary
The Case Manager II supports and guide clients who desire housing access and/or recovery from substance use issues.  This includes activities that support and enhance stabilization and well-being.  In addition, this position is required to facilitate a weekly psychoeducation activity that increases knowledge and/or skill set for accessing community resources. This position interviews and assesses applicants for services, composing and implementing service plan of action with SMART and manageable goals.  All clients will have an assessment, service plan with goals & objectives, and bi-weekly/monthly progress notes. The Case Manager II will facilitate weekly workshops /psychoeducation groups/ informative activities that will support, promote, and enhance (the community) clients’ self-sufficiency and growth mindset. The principal duties are performed in an office environment and in the field and/or communities as needed.  This position is expected to collaborate and table at community events in the Tenderloin and throughout San Francisco’s marginalized communities. There will be occasional need to work evenings, weekends, and early mornings. 
 
This is a grant‐funded position and therefore is contingent on the agency's continued support at a full level of funding. 
Essentials Duties and Responsibilities
  • Case Manager II will conduct/facilitate/coordinate 4 workshops activities per month that are inclusive, reflective of community needs, promote a growth mindset, and support language capacity.  All workshops require proof of participation (sign-in sheets), and monthly client satisfaction surveys.
  • Coordinate and manage a caseload of at least a minimum of 15 clients with a professional, trauma-informed lens, client-centered, efficient, and equitable framework to help clients achieve their best stability, wellness and autonomy.
  • Case Manager II will facilitate and complete client assessments, service plans, timely progress notes, determine case closure, and enter all documentation into the database systems (ONE System and Salesforce) daily. 
  • Identify participant strengths and barriers to stability and assist participant to reduce barriers or challenges and connect to internal and external resources and services. 
  • Proactively assess barriers to stability (or housing stability) for individuals experiencing homelessness to determine the best course of action steps; and support service navigation efforts to ensure service needs are being addressed. 
  • This position requires staff to conduct/facilitate/coordinate workshops/groups daily that are inclusive, reflective, and guide participants through the stages of change. 
  • Support the service navigation for seniors to ensure social connections and resources.
  • Adhere to professional boundaries and standards. Understand and follow basis ethics, values, and principles of regulatory practices. Adhere to all laws and requirements regarding HIPPA, confidentiality, child protective services, contractual agreements, etc.
  • Meet professional obligations through efficient work habits such as collaborating with co-workers, meeting deadlines, honoring schedules, attend and actively participating in staff and individual meeting, community meeting, supervision, case conferences, client conferences and in-service trainings.
  • In collaboration with supervisor guidance, staff will complete a minimum of 15 hours of approved professional training and skill development each year. 
Minimum Qualifications
  • Minimum of three [3] years’ experience in recovery-oriented field serving high-risk populations; or a bachelor's degree in social work/psychology or other related field, plus 2+ years’ experience working with socially and/or economically marginalized, multiply diagnosed populations. 
  • Experience performing case management and group facilitation services; ability to conduct interviews and assessing client needs. 
  • Strong verbal and written communication skills; and ability to connect with client base. 
  • Proficiency in spelling, grammar and writing is needed to draft detailed instructions & case service plans 
  • Demonstrated knowledge of principles and techniques of assessment, intervention strategies, counseling, harm reduction practice. 
  • Ability to successfully work independently and collaboratively within a team.  
  • Ability to multi-task projects and meet specific timelines. Strong attention to detail, particularly, documentation in case files and updating client database. 
  • Works well under pressure and manages stress effectively in a demanding and fast paced environment. 
  • Strong conflict resolution skills. Ability to de-escalate oneself and other people who may have difficulty managing their own behavior due to emotional, mental or physical illness and/or substance use;
  • Knowledge of SF resources, services and benefits programs, including services and programs for families with children helpful.
  • Proficiency with Microsoft Office Suite. Familiar with the ONE System and Salesforce strongly preferred. 
Certificates, Licenses, and/or Registrations
  • Certified Peer Specialist or SUD Certification, or willingness to secure within 90 days from the date of hire or assigned this role.   
Physical Requirements
  • Ability to work on a computer and see details of objects at close range.   
  • Ability to hear within normal range, and communicate effectively (in person, telephone or Zoom).   
  • Finger dexterity and the ability to use all standard office equipment.   
  • Sit or stand comfortably; and the ability to navigate throughout office spaces (via elevator or stairs).
This is a full-time (40 hour/week), Non-Exempt position.
Work Environment
GLIDE’s buildings are located in the Tenderloin neighborhood.  GLIDE maintains an "open door" policy to the community and its clients, who frequently enter and leave the building.

This role is covered by the collective bargaining agreement.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.