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Complex Case Manager Jobs (NOW HIRING)

Denver Rescue Mission

Complex Case Manager

Denver, CO · On-site

$27.68 - $29.76/hr

Denver Rescue Mission Benefits Guide POSITION SUMMARY The Complex Case Manager (CCM) provides people experiencing homelessness with complex high acuity needs or chronic homeless designation with ...

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Harris Health System

Complex Case Manager

Houston, TX · On-site

$80K - $100K/yr

The Complex Case Manager (CCM) will identify, monitor, manage, and evaluate the delivery of health services to Community members with chronic, medically complex or catastrophic conditions in both ...

Denver Rescue Mission

Complex Case Manager

Denver, CO · On-site

$27.68 - $29.76/hr

Denver Rescue Mission Benefits Guide POSITION SUMMARY The Complex Case Manager (CCM) provides people experiencing homelessness with complex high acuity needs or chronic homeless designation with ...

New

Harris Health System

Complex Case Manager

Houston, TX · On-site

$80K - $100K/yr

The Complex Case Manager (CCM) will identify, monitor, manage, and evaluate the delivery of health services to Community members with chronic, medically complex or catastrophic conditions in both ...

Denver Rescue Mission

Complex Case Manager

Denver, CO

$27.68 - $29.76/hr

Denver Rescue Mission Benefits Guide POSITION SUMMARY The Complex Case Manager (CCM) provides people experiencing homelessness with complex high acuity needs or chronic homeless designation with ...

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Complex Case Manager information

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How much do complex case manager jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for complex case manager in the United States is $24.76, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $26.92 per hour, depending on experience, location, and employer.

What is a complex case manager?

A Complex Case Manager is a healthcare professional who coordinates care for patients with multiple or serious health conditions that require comprehensive management. They assess patient needs, develop care plans, and work closely with patients, families, and healthcare providers to ensure optimal outcomes. Complex Case Managers help navigate healthcare systems, address barriers to care, and connect patients with resources, aiming to improve quality of life and reduce hospitalizations. Their role is crucial in managing cases that involve chronic illnesses, behavioral health issues, or social challenges.

What are the key skills and qualifications needed to thrive as a complex case manager, and why are they important?

To thrive as a Complex Case Manager, you need a background in healthcare or social work, typically with a relevant degree and licensure such as RN, LCSW, or CCM certification. Familiarity with case management software, electronic health records (EHRs), and care coordination tools is essential. Excellent communication, critical thinking, and problem-solving skills are vital for building trust with clients and collaborating with multidisciplinary teams. These competencies ensure effective management of complex patient needs, improved outcomes, and efficient resource utilization.

What are some common challenges faced by complex case managers and how can they be addressed?

Complex Case Managers often encounter challenges such as coordinating care across multiple providers, managing high caseloads, and addressing social determinants of health that impact patient outcomes. Effective communication, strong organizational skills, and leveraging interdisciplinary teamwork are key strategies to overcome these challenges. Additionally, staying updated on resources and support services in the community can help ensure clients receive comprehensive care. Regular team meetings and ongoing professional development also support success in this dynamic role.
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Complex Case Manager jobs near you
Infographic showing various Complex Case Manager job openings in the United States as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $51,494 per year, or $24.8 per hour.

Complex Case Manager

Orlando, FL • On-site

Family Physicians Group
51 - 200 employees
Learn more about Family Physicians Groupexternal

Full-time

Re-posted 4 days ago

Job description

The Complex Case Manager manages a cohort of Medicare Advantage patients to help ensure they receive the "right care at the right time" to improve clinical outcomes and lower costs. Utilizing an evidence-based approach the Complex Case Manager will optimize care to determine what is medically necessary, while eliminating excessive treatment and expense. The Complex Case Manager will act as mentor and coach to assigned Complex Care Coordinators within the department.

Requirements:

• Utilization knowledge on Part A, Part B and part D Medicare.

• Medicare Advantage experience required

• Knowledges of HEDIS

• Case Management experience

• Knowledge of the evidence based guidelines for the main chronic conditions-HTN, CAD, Heart Failure, Diabetes, CKD and COPD.

• Ability to understand CMS guidelines.

• Understanding of the basic principles for OSHA, CLIA, HIPAA and AHCA.

Duties and responsibilities:

 • Works in collaboration and continuous partnership with chronically ill or "high-risk" patients and their family/caregiver(s) in a team approach to:

• Reduce emergency room utilization and hospital readmissions

• Promote timely access to appropriate care

• Increase utilization of preventative care

• Increase comprehension through culturally and linguistically appropriate education

• Create and promote adherence to a care plan, developed in coordination with the patient, primary care provider, and family/caregiver(s)

• Increase patients’ ability for self-management and shared decision-making• Connect patients to relevant community resources, with the goal of enhancing patient health and well-being, increasing patient satisfaction, and reducing health care costs

Knowledge, Skills, and Abilities:

 • Knowledge of Electronic Medical Records.

• Ability to read, comprehend, and interpret medical coding and medical documents.

• Ability to be collaborative and effectively communicate with patient.

• Ability to have strong sense of urgency and use judgment to respond to emergencies.

• Ability to solve practical problems and deal with a variety of situations.

• Ability to write simple correspondence

• Ability to effectively present information in one-one and small group situations to clients and other employees of the organization.

• Prefer bi-lingual in English and Spanish.

Education and Experience:

 • Current State of Florida Registered Nurse

• Case Management experience required

• CCM preferred

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand and/or sit for extended period of time. The employee is occasionally required to sit. Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

FLSA Status:

Non- Exempt

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