Description:
We are looking for a positive, organized, experienced case manager with supervisory experience to help manage our largest program. They will support our Program Manager with administrative tasks, directly supervise our 5 BHH care managers based out of our Bangor office, train new team members and carry a reduced case load themselves. The position is based in Bangor and requires a diplomatic and mature team player. This role is part of our agency wide leadership.
Responsibilities
- Provide direct supervision, coaching, and mentorship to assigned BHH Care Managers.
- Work with the Program Manager and Clinical Supervisor of the BHH Team.
- Conduct regular individual supervision meetings and provide ongoing performance feedback.
- Assist with onboarding, orientation, and training of new staff.
- Complete performance evaluations and assist with performance improvement plans when necessary.
- Provide guidance regarding client care, crisis intervention, and complex case management situations.
- Complete audits and ensure documentation is accurate and compliance standards are being met.
- Maintain their case load, see clients in person and asssist them in accessing resources, supports and making progress on their goals.
Requirements:
Education
- Bachelor's degree in Social Work, Psychology, Human Services, Behavioral Health, or a related field required.
- MHRT/C
Experience- Minimum of three years of case management or behavioral health experience preferred.
- Previous supervisory or leadership experience preferred.
- Experience working within Maine's Behavioral Health Home program strongly preferred.
- Strong leadership, problem solving and team building skills..
- Excellent verbal and written communication skills.
- Strong all around computer skills