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Complex Case Manager Jobs in Eugene, OR (NOW HIRING)

Paradigm Complex Care Solutions routinely wins Top Workplace and Best and Brightest Companies ... Develop Rehabilitation Plan/Case Management Plan specific to client for success in overcoming ...

Receptionist

Corvallis, OR · On-site

$17 - $20/hr

As an AAHA Accredited hospital focused solely on small animal care, we ensure our facility and protocols support complex case management and high-quality diagnostics. You will find that our ...

... in moderately complex civil litigation matters involving claims for monetary damages or ... Utilize e-discovery and case management technologies to streamline legal processes, improve ...

... in moderately complex civil litigation matters involving claims for monetary damages or ... Utilize e-discovery and case management technologies to streamline legal processes, improve ...

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Complex Case Manager information

See Eugene, OR salary details

$14

$24

$42

How much do complex case manager jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for complex case manager in Eugene, OR is $24.86, according to ZipRecruiter salary data. Most workers in this role earn between $19.33 and $27.02 per hour, depending on experience, location, and employer.

What is a complex case manager?

A Complex Case Manager is a healthcare professional who coordinates care for patients with multiple or serious health conditions that require comprehensive management. They assess patient needs, develop care plans, and work closely with patients, families, and healthcare providers to ensure optimal outcomes. Complex Case Managers help navigate healthcare systems, address barriers to care, and connect patients with resources, aiming to improve quality of life and reduce hospitalizations. Their role is crucial in managing cases that involve chronic illnesses, behavioral health issues, or social challenges.

What are the key skills and qualifications needed to thrive as a complex case manager, and why are they important?

To thrive as a Complex Case Manager, you need a background in healthcare or social work, typically with a relevant degree and licensure such as RN, LCSW, or CCM certification. Familiarity with case management software, electronic health records (EHRs), and care coordination tools is essential. Excellent communication, critical thinking, and problem-solving skills are vital for building trust with clients and collaborating with multidisciplinary teams. These competencies ensure effective management of complex patient needs, improved outcomes, and efficient resource utilization.

What are some common challenges faced by complex case managers and how can they be addressed?

Complex Case Managers often encounter challenges such as coordinating care across multiple providers, managing high caseloads, and addressing social determinants of health that impact patient outcomes. Effective communication, strong organizational skills, and leveraging interdisciplinary teamwork are key strategies to overcome these challenges. Additionally, staying updated on resources and support services in the community can help ensure clients receive comprehensive care. Regular team meetings and ongoing professional development also support success in this dynamic role.

What cities near Eugene, OR are hiring for Complex Case Manager jobs?

Cities near Eugene, OR with the most Complex Case Manager job openings:

Infographic showing various Complex Case Manager job openings in Eugene, OR as of August 2026, with employment types broken down into 85% Full Time, 13% Part Time, and 2% Contract. Highlights an 82% Physical, 2% Hybrid, and 16% Remote job distribution, with an average salary of $51,716 per year, or $24.9 per hour.

Vocational Case Manager - Ontario, OR

Bend, OR

$21 - $25.50/hr

Full-time

Re-posted 15 hours ago


Job description

We are seeking a Vocational Case Manager (VCM) to cover the Ontario area, including Eugene and Bend as well as other areas in Oregon.  This individual will assist individuals with the job/career related effects of physical, psychological, or cognitive disabilities which may have resulted from work related accidents or injuries. This position is 100% remote and requires some travel in the area.

WHY PARADIGM?

Enjoy a robust support system - spend more time with injured workers and less time on administrative tasks.

  • Utilize custom software for a seamless and straightforward case management process.
  • Enjoy an award-winning culture with the stability and opportunity of a national company. Paradigm Complex Care Solutions routinely wins Top Workplace and Best and Brightest Companies awards.
  • Autonomy to manage your own schedule.

Responsibilities: 

  • Schedule appointments and meet with client (injured worker), family, insurance adjuster, medical providers, employer, attorney, vendors, and potential future employers as needed and determined.
  • Assist and coordinate with return to work planning which may include completing job descriptions or job analysis, assessing job modifications, and identifying suitable gainful employment opportunities.
  • Coordinate with treatment providers to identify physical capabilities and return to work readiness.
  • May monitor return to work progress to ensure successful return to work outcome.
  • Complete Vocational Assessments by gathering and analyzing medical, social, economic, education, employment history, work capabilities, transferable skills, and labor market information.
  • Develops knowledge of current job market to identify alternative placements.
  • Complete vocational testing, score testing and interpret results.
  • Develop Rehabilitation Plan/Case Management Plan specific to client for success in overcoming barriers and re-entry to the workforce.
  • Complete Labor market surveys.
  • Provide job-seeking skill training and coaching including resume development and interview training.
  • Provide job development and job placement services.
  • May provide loss of earning | wage loss opinions.
  • May provide expert testimony.
  • May identify and place client in transitional work opportunities.
  • Provide ongoing support and counseling to the client.
  • Maintains required timely communication and updates to all required parties involved with the client providing progress, status, barriers, and action plans.
  • Complete forms according to jurisdictional and/or industry requirements and follows.
  • Required to prepare organized reports within a specified timeframe, per account guidelines documenting activities, efforts, and progress.
  • Document all case activity in files.
  • Complete ongoing educational requirements as required by certifying bodies.
  • Attend staff meetings and or team calls.

Qualifications:

  • Bachelor’s degree (B.S., B.A.) required in Rehabilitation Counseling or related field with course work in rehabilitation philosophy, rehabilitation history, rehabilitation ethics, medical aspects of disability, psychological aspects of disability, job placement, occupational information, counseling theory, personal and vocation adjustment, work evaluation (minimum of 24 credit hours).
  • Master’s degree in Rehabilitation Counseling or advanced preferred or as required by state law.
  • CRC, CCM, or CDMS certification required. 
  • Valid driver’s license and good driving history
  • Experience in providing Vocational Rehabilitation Services
  • Knowledge of Managed Care or Workers’ Compensation preferred
  • Knowledgeable of state and local regulations
  • Effective multi-tasking skills in a high-volume, fast-paced, team-oriented environment.
  • Knowledge of principles, methods, and procedures for diagnosis, treatment and rehabilitation of physical and mental injury or illness, and for career counseling and guidance
  • Ability to interface professionally with claims staff, clients, employers, attorneys, physicians and their representatives, and advisors and coworkers.
  • Excellent communication skills, both verbal and written
  • Problem solving skills
  • Completion of transferable skills analysis and application to current labor market
  • Vocational testing instruments, process and analysis
  • Labor Market resources
  • Occupational Information resources (i.e. O*Net, GOE, etc.)
  • Ability to meet designated deadlines
  • Computer proficiency and technical aptitude with the ability to utilize MS Office including Excel, and Word.
  • Strong interpersonal, time management and organizational skills.
  • Ability to work both independently and within a team environment.