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Complex Case Manager Jobs in Salem, OR (NOW HIRING)

Morrison Child and Family Services

Case Manager

Salem, OR · On-site

$26.94 - $28.59/hr

Case Manager, Home Study & Post Release Services Department/Program: ORR Reports to : Program ... Define and resolve moderately complex problems * Able to provide trauma informed responsive ...

Morrison Child & Family Services

Case Manager

Salem, OR · On-site

$26.94 - $28.59/hr

Case Manager, Home Study & Post Release Services Department/Program: ORR Reports to : Program ... Define and resolve moderately complex problems * Able to provide trauma informed responsive ...

Santiam Hospital & Clinics

CARE MANAGER

Stayton, OR · On-site

$33 - $76.99/hr

Case Management certification (e.g., CCM, ACM) * Experience working with complex patients, high-risk populations, or social determinants of health barriers * Familiarity with regulatory and ...

Santiam Hospital & Clinics

CARE MANAGER

Stayton, OR · On-site

$33 - $76.99/hr

Case Management certification (e.g., CCM, ACM) * Experience working with complex patients, high-risk populations, or social determinants of health barriers * Familiarity with regulatory and ...

Actalent

Health Plan Nurse Coordinator

Salem, OR · On-site

... navigating complex health care needs. Bilingual proficiency in Spanish may be required for ... Conduct case management or disease management activities, including assessment, care planning ...

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Complex Case Manager information

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How much do complex case manager jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for complex case manager in Salem, OR is $24.88, according to ZipRecruiter salary data. Most workers in this role earn between $19.33 and $27.07 per hour, depending on experience, location, and employer.

What is a complex case manager?

A Complex Case Manager is a healthcare professional who coordinates care for patients with multiple or serious health conditions that require comprehensive management. They assess patient needs, develop care plans, and work closely with patients, families, and healthcare providers to ensure optimal outcomes. Complex Case Managers help navigate healthcare systems, address barriers to care, and connect patients with resources, aiming to improve quality of life and reduce hospitalizations. Their role is crucial in managing cases that involve chronic illnesses, behavioral health issues, or social challenges.

What are the key skills and qualifications needed to thrive as a complex case manager, and why are they important?

To thrive as a Complex Case Manager, you need a background in healthcare or social work, typically with a relevant degree and licensure such as RN, LCSW, or CCM certification. Familiarity with case management software, electronic health records (EHRs), and care coordination tools is essential. Excellent communication, critical thinking, and problem-solving skills are vital for building trust with clients and collaborating with multidisciplinary teams. These competencies ensure effective management of complex patient needs, improved outcomes, and efficient resource utilization.

What are some common challenges faced by complex case managers and how can they be addressed?

Complex Case Managers often encounter challenges such as coordinating care across multiple providers, managing high caseloads, and addressing social determinants of health that impact patient outcomes. Effective communication, strong organizational skills, and leveraging interdisciplinary teamwork are key strategies to overcome these challenges. Additionally, staying updated on resources and support services in the community can help ensure clients receive comprehensive care. Regular team meetings and ongoing professional development also support success in this dynamic role.

What cities near Salem, OR are hiring for Complex Case Manager jobs?

Cities near Salem, OR with the most Complex Case Manager job openings:

Complex Case Manager jobs near you
Infographic showing various Complex Case Manager job openings in Salem, OR as of August 2026, with employment types broken down into 100% Full Time. Highlights an 67% In-person, and 33% Remote job distribution, with an average salary of $51,762 per year, or $24.9 per hour.

Case Manager

Salem, OR • On-site

Morrison Child and Family Services
1 - 10 employees
Learn more about Morrison Child and Family Servicesexternal

$26.94 - $28.59/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired 4 days ago. Applications are no longer accepted.

Job description

Description
Job Title: Case Manager, Home Study & Post Release Services
Department/Program: ORR
Reports to: Program Director or Case Management Supervisor
Work location: Salem
Job Type: Full Time
FLSA status: (non exempt/hourly)
Salary: $26.94/hr. - $28.59/hr.
Morrison Child and Family Services: We are a Joint Commission and Sanctuary accredited non-profit
organization that provides a comprehensive array of services to children, adolescents, and their families. As an agency, Morrison, its team members, and clients commit to the following values of trauma-informed care
  • Nonviolence - being safe and doing the right thing
  • Emotional Intelligence - managing our feelings so we don't hurt ourselves or others
  • Social Learning - respecting and sharing ideas of our teams
  • Democracy - shared decision making whenever possible
  • Open Communication - saying what we mean and not being mean when we say it
  • Social Responsibility - everyone makes a contribution to the organizational culture
  • Growth and Change - creating hope for our clients and ourselves

Job Summary:
The Case Manager is responsible for providing case management and supportive services to unaccompanied immigrant children released from federal custody.
Duties and Responsibilities:
  • Conduct home visits and phone contacts with the dual purpose of assessing safety and appropriateness of child's placement with the UC's sponsor, and connecting UC to services in the community to address risk factors.
  • Perform ongoing case management with a focus on screening and making appropriate referrals to address child's needs in the following domains: placement issues, safety issues, education, health, mental health, legal/immigration proceedings, substance abuse, independent living, juvenile/criminal justice and child enrichment activities.
  • Provide crisis intervention services directly, as needed, or connect family to services to ensure minor's safety and well-being in a crisis situation.
  • Submit detailed and thorough documentation in accordance with agency and ORR requirements.
  • Utilize social work best practices for thorough assessments of a UC's progress and services provided.
  • Carries a case load varying on program need (Staff-to-case ratios for Post Release Services Case Managers will establish caseloads of 1:25 but may with ORR's permission have a case load not to exceed 1:40)
  • Completes Notice of Concerns (NOCs), per federal policy requirements.
  • Maintain case file documentation in accordance with ORR requirements, and conducts internal chart reviews to monitor documentation compliance
  • Participate in team meetings, staff in-service training and department meetings.
  • Completes, timely and accurate timesheets and other personnel/administrative records as required.
  • Is aware of Morrison Compliance Program including Compliance Officer, Compliance Standards of Conduct, and Employee Compliance Hotline. Understands Compliance Standards of Conduct and signs attestation document. Completes all assigned compliance, HIPAA, client privacy, and fraud, waste, and abuse training. Knows how to report any client privacy or fraud, waste, or abuse concerns.
  • Demonstrate a commitment to developing a thorough knowledge and application of the Sanctuary model and other organizational policies & practices.
  • Participate in staff development, in-services, and training related to workplace effectiveness; model professional behaviors and implement improvements to business practices with awareness of their impact in a trauma-informed behavioral healthcare organization.
  • Other duties as assigned to ensure successful operation of program/department.

Competencies:
  • Communicate clearly and effectively, orally and in writing in English
  • Applicable federal and state laws
  • Administer policies, procedures and programs
  • Interpret information, utilize critical thinking and explain concepts to others
  • Maintain effective working relationships with agency employees at all levels and the general public
  • Define and resolve moderately complex problems
  • Able to provide trauma informed responsive-appropriate care
  • Able to hold each other and yourself accountable to all individuals within Morrison, our clients and our community stakeholders.

Education and Work Experience:
  • Bachelor's Degree in Social Work (BSW) or an equivalent degree in education, psychology, sociology, or other behavioral science equivalent.
  • Bi-lingual in Spanish and English, written, read and verbal. Must clear a language proficiency test.
  • Experience working with immigrant populations.
  • Attained age 21 years or older before first day of employment in position (ORR)

We consider education, training, experience and demonstrated skills. Exceptions to the minimum qualifications require ORR's explicit written approval prior to hire and ORR may require supervision plans and additional training.
Preferred Position Qualifications:
  • Knowledgeable about family preservation, kinship care, and/or general child welfare
  • Experience writing professional, thorough assessment reports.
  • ORR experience
  • Knowledge of Federal, State and agency regulations.
  • Knowledge of adolescent developmental issues, trauma, abuse and neglect, substance abuse and dependence, delinquency, peer influence, and related group and individual interventions.

Other Requirements:
  • Able to work shift hours and days, as assigned. Position may require work outside of usual work hours on occasion.
  • Regular travel via airplane and/or car to visit sponsors and clients in their homes
  • Hold a valid drivers' license and must maintain minimum auto insurance policy for driving a personal vehicle
  • Pass a criminal history background check though Morrison and a suitability determination investigation through the U.S. Office of Personnel Management. For further information review :https://www.opm.gov/suitability/suitability-and-credentialing-faqs/
  • Current CPR and Standard First Aid required
  • 40 hours of required training per year

Benefits & Total Rewards:
Morrison offers a comprehensive and competitive benefits package designed to support employee well-being and work-life balance:
  • Medical, dental, and vision insurance
  • Generous paid time off and holidays
  • Retirement plan with employer contribution
  • Employee Assistance Program (EAP)
  • Flexible spending accounts (FSA)
  • Professional development and training opportunities
  • Meaningful, mission-driven work that makes a difference in the community

Working Conditions:
Environment: Work is done in clinical offices, community settings, including Morrison Residential, administration buildings, public locations, and social service sites. Breaks and meals are subject to interruption. Universal Precautions and remaining alert to the environment are critical to address the potential for violent behavior, exposure to disease, biohazards, noise, and contaminants.
Mental demands: Work assigned is diverse and may involve addressing new and unique circumstances. The work might be unpredictable and disrupts planned tasks, requiring flexible time management.
Physical demands: Ability to remain calm and emotionally available serving youth, adults and or families who have experienced trauma. Proficient with office equipment and physical movement. Ability to perform physical interventions if needed in accordance with program and training. Physical dexterity for reaching, stooping, and repetitive wrist and hand motions.
All Morrison programs and services are accredited by The Joint Commission, a nationally recognized standards-setting and accreditation body for health care. Morrison is also certified as a trauma-informed organization by the Sanctuary Institute. Certification recognizes our dedication to providing a trauma-informed culture and environment for children, families and staff through implementing Sanctuary values, commitments, and tools.
We are an Affirmative Action Plan Employer. Our policy is to provide equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information, or any other protected characteristic.
In compliance with our Affirmative Action Plan, Morrison uses E-Verify to determine employment eligibility after an offer is accepted.
Applications will be reviewed as received. Morrison reserves the right to make a hiring decision at any point during the posting period.
Morrison employees are offered a variety of benefits including Medical, Vision, Dental, Flexible Spending Accounts, Employer-Paid Life, Accidental Death and Dismemberment and Long-Term Disability, and an Employee Assistance Program (EAP).

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