1

Complex Case Manager Jobs in Salem, OR (NOW HIRING)

Claims Advisor, Professional Liability | E&O, D&O

Salem, OR ยท On-site

$115K - $130K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Manage and handle executive, error and omissions, and complex professional liability claims; to provide resolution of highly complex nature and/or severe injury claims; to coordinate case management ...

Physical Health Medical Director

Salem, OR ยท On-site

$224 - $313/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Medical Director work assignments involve moderately complex to complex issues where the ... Experience in utilization management review and case management in a health plan setting * No ...

New

Technical Support Supervisor

Jefferson, OR ยท On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Ability to analyze complex technical problems, run reports in case management, and coordinate cross-functional resolution efforts. WE VALUE * Bachelor's degree in a relevant technical or engineering ...

Technical Support Supervisor

Salem, OR

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Ability to analyze complex technical problems, run reports in case management, and coordinate cross-functional resolution efforts. WE VALUE * Bachelor's degree in a relevant technical or engineering ...

Technical Support Supervisor

Salem, OR ยท On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Ability to analyze complex technical problems, run reports in case management, and coordinate cross-functional resolution efforts. WE VALUE * Bachelor's degree in a relevant technical or engineering ...

Technical Support Supervisor

Woodburn, OR ยท On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Ability to analyze complex technical problems, run reports in case management, and coordinate cross-functional resolution efforts. WE VALUE * Bachelor's degree in a relevant technical or engineering ...

Technical Support Supervisor

Brooks, OR ยท On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Ability to analyze complex technical problems, run reports in case management, and coordinate cross-functional resolution efforts. WE VALUE * Bachelor's degree in a relevant technical or engineering ...

Technical Support Supervisor

Rickreall, OR ยท On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Ability to analyze complex technical problems, run reports in case management, and coordinate cross-functional resolution efforts. WE VALUE * Bachelor's degree in a relevant technical or engineering ...

Technical Support Supervisor

Gervais, OR ยท On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Ability to analyze complex technical problems, run reports in case management, and coordinate cross-functional resolution efforts. WE VALUE * Bachelor's degree in a relevant technical or engineering ...

Technical Support Supervisor

Independence, OR ยท On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Ability to analyze complex technical problems, run reports in case management, and coordinate cross-functional resolution efforts. WE VALUE * Bachelor's degree in a relevant technical or engineering ...

Technical Support Supervisor

Salem, OR ยท On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Ability to analyze complex technical problems, run reports in case management, and coordinate cross-functional resolution efforts. WE VALUE * Bachelor's degree in a relevant technical or engineering ...

Technical Support Supervisor

Salem, OR ยท On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Ability to analyze complex technical problems, run reports in case management, and coordinate cross-functional resolution efforts. WE VALUE * Bachelor's degree in a relevant technical or engineering ...

Technical Support Supervisor

Stayton, OR ยท On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Ability to analyze complex technical problems, run reports in case management, and coordinate cross-functional resolution efforts. WE VALUE * Bachelor's degree in a relevant technical or engineering ...

Technical Support Supervisor

Marion, OR ยท On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Ability to analyze complex technical problems, run reports in case management, and coordinate cross-functional resolution efforts. WE VALUE * Bachelor's degree in a relevant technical or engineering ...

Technical Support Supervisor

Aumsville, OR ยท On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Ability to analyze complex technical problems, run reports in case management, and coordinate cross-functional resolution efforts. WE VALUE * Bachelor's degree in a relevant technical or engineering ...

Technical Support Supervisor

Saint Paul, OR ยท On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Ability to analyze complex technical problems, run reports in case management, and coordinate cross-functional resolution efforts. WE VALUE * Bachelor's degree in a relevant technical or engineering ...

Technical Support Supervisor

Keizer, OR ยท On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Ability to analyze complex technical problems, run reports in case management, and coordinate cross-functional resolution efforts. WE VALUE * Bachelor's degree in a relevant technical or engineering ...

Showing results 21-40

Complex Case Manager information

See Salem, OR salary details

$14

$24

$42

How much do complex case manager jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for complex case manager in Salem, OR is $24.88, according to ZipRecruiter salary data. Most workers in this role earn between $19.33 and $27.07 per hour, depending on experience, location, and employer.

What other jobs can a complex case manager do?

A complex case manager can transition into roles such as care coordinator, social worker, healthcare administrator, or patient advocate, utilizing skills in case planning, communication, and problem-solving. These positions often require knowledge of healthcare systems, documentation, and sometimes additional certifications or licenses.

What is a complex case manager?

A Complex Case Manager is a healthcare professional who coordinates care for patients with multiple or serious health conditions that require comprehensive management. They assess patient needs, develop care plans, and work closely with patients, families, and healthcare providers to ensure optimal outcomes. Complex Case Managers help navigate healthcare systems, address barriers to care, and connect patients with resources, aiming to improve quality of life and reduce hospitalizations. Their role is crucial in managing cases that involve chronic illnesses, behavioral health issues, or social challenges.

What are some common challenges faced by complex case managers and how can they be addressed?

Complex Case Managers often encounter challenges such as coordinating care across multiple providers, managing high caseloads, and addressing social determinants of health that impact patient outcomes. Effective communication, strong organizational skills, and leveraging interdisciplinary teamwork are key strategies to overcome these challenges. Additionally, staying updated on resources and support services in the community can help ensure clients receive comprehensive care. Regular team meetings and ongoing professional development also support success in this dynamic role.

What are the key skills and qualifications needed to thrive as a complex case manager, and why are they important?

To thrive as a Complex Case Manager, you need a background in healthcare or social work, typically with a relevant degree and licensure such as RN, LCSW, or CCM certification. Familiarity with case management software, electronic health records (EHRs), and care coordination tools is essential. Excellent communication, critical thinking, and problem-solving skills are vital for building trust with clients and collaborating with multidisciplinary teams. These competencies ensure effective management of complex patient needs, improved outcomes, and efficient resource utilization.

What cities near Salem, OR are hiring for Complex Case Manager jobs?

Cities near Salem, OR with the most Complex Case Manager job openings:

Infographic showing various Complex Case Manager job openings in Salem, OR as of August 2026, with employment types broken down into 100% Full Time. Highlights an 67% In-person, and 33% Remote job distribution, with an average salary of $51,762 per year, or $24.9 per hour.

Mental Health Therapist 2 (Underfill) - Adult Outpatient

Marion County, OR

Salem, OR โ€ข On-site

$29.54 - $48/hr

Full-time

Re-posted 27 days ago


Job description

Salary: $29.54 - $48.00 Hourly
Location : Salem, OR
Job Type: Full-time Regular
Job Number: 554-2026-22
Department: Health and Human Services
Division: HHS - BH - Adult Outpatient MH Svcs
Opening Date: 07/28/2026
Closing Date: Continuous
FLSA: Non-Exempt
Bargaining Unit: 06
Marion County requires on-site work. Remote work is not available.
This recruitment has been reopened for additional applicants and will remain open until filled. If you have already applied for recruitment #554-2026-22, you do not need to reapply. New applicants are encouraged to submit applications as soon as possible as this recruitment may close at any time without further notice.
If you're passionate about delivering compassionate, evidence-based care and want to make a lasting impact in the lives of those living with serious and persistent mental illness, we invite you to join Marion County's Adult Behavioral Health Services as a Mental Health Therapist.
Here, you'll work closely with clients to provide assessments, create tailored treatment plans, and offer both individual and group therapy, all while collaborating with a supportive, multidisciplinary team that believes in recovery and the power of human resilience. We offer exceptional benefits, superb training, licensure supervision for LPC and LCSW, tuition assistance, and eligibility for Public Service Loan Forgiveness-making this not only a rewarding role, but a smart career move. Whether you're an experienced clinician or just starting your journey, you'll find the resources, mentorship, and diverse work that help you grow, thrive, and make a difference every day!
Wages:
Mental Health Therapist 1: $29.54 - $39.58 hr.
Mental Health Therapist 2: $35.83 - $48.00 hr.
GENERAL STATEMENT OF DUTIES
Mental Health Therapist 2:
Provide assessments and treatment of individuals and families, including groups; provides crisis assessment and intervention services and related duties as required. Primary responsibility of this class is to provide assessment and treatment services; crisis intervention, and treatment services, including intensive services, to individuals and their families with complex needs and diagnoses and/or to develop and implement specific services in the community.
Mental Health Therapist 1:
Plans and carries out recreational, social and skills training activities; performs case management and counseling functions with Adults in Custody (AIC); facilitates counseling and/or skills training groups; performs related duties as required. Primary responsibility of this class is case management and counseling, without responsibility for developing and implementing specific programs in the community.
SUPERVISION RECEIVED
Mental Health Therapist 2 and 1:
Works under the supervision of a supervisor who assigns work, establishes goals, and reviews the results obtained for overall effectiveness.
SUPERVISION EXERCISED
Mental Health Therapist 2 and 1:
Supervision of others is not a responsibility of positions in this classification. Crisis Clinician 2 may act as Clinical Supervisor designee when needed. May assist in the supervision of practicum students and/or volunteers.
Typical Duties - Duties include, but are not limited to the following
Provide behavioral health services to individuals with serious and persistent mental health conditions at Adult Behavioral Health. Services are delivered according to County standards and OARs. Includes providing services to individuals in the community.
Therapy
  • Provide individual and group therapy to individuals using a variety of evidence-based practices as clinically indicated, which may include Cognitive Behavioral Therapy (DBT), Dialectical Behavioral Therapy (DBT), Solution-Focused Brief Therapy (SFBT), Collaborative Assessment and Management of Suicidality (CAMS), Collaborative Problem-Solving (CPI), and Motivational Interviewing.
  • Work independently to provide crisis assessment and specific intervention services, including development of safety/crisis plans and suicide and self-harm risk assessments.

Assessments & Treatment Planning
  • Provide intake and annual comprehensive mental health assessments, including assessing mental health and/or behavioral symptoms using a variety of standard assessment tools, individual functional skills, determining treatment needs, developing individualized treatment plans, developing crisis prevention plans, and directing provision of treatment services.

Case Management & Consultation
  • Determine individual service needs and appropriateness of services.
  • Provide minimal case management, including community-based services, making referrals and coordinating with other agencies to obtain services and resources, benefits and entitlements.
  • Provide case specific consultation to other providers and community partners.

Documentation
  • Maintain accurate and timely clinical documentation in accordance with federal, state, county and treatment program requirements under the direction of the clinical supervisor.
  • Meet performance expectations for time and billing standards.

Miscellaneous
  • Work with a team of clinicians and supervisor for clinical supervision, treatment planning, staff and departmental meetings, and trainings.
  • Work within a team and collaborate with other team members.
  • May serve as a team leader.
  • May represent the agency on internal or external committees as requested by the supervisor.
  • May provide mental health and/or substance use disorders education and training to other staff.
  • May represent the agency on internal or external committees as requested by the supervisor.
  • Employee must be able to drive county vehicles to provide services to individuals in community settings.
  • Perform other duties as assigned by the supervisor.

NOTE: A Mental Health Specialist 2 may have a higher caseload and/or more complex cases than a Mental Health Specialist 1.
Response Level 2: In the event of an emergency, employee makes a reasonable effort to report to work. Employee may be required to perform duties outside of their regularly assigned duties. Employee may be requested to work an extended or flexible schedule. Staff at this response level must complete Incident Command System 100 and 700 on-line or in-person training.
Requirements for the Position
EXPERIENCE AND TRAINING
  1. Possession of a Master's degree in Psychology, Social Work, Recreational Therapy, Music Therapy, Art Therapy or a behavioral science field, or possession of a bachelor's degree in Nursing and licensed by the State of Oregon, or possession of a bachelor's degree in Occupational Therapy and licensed by the State of Oregon; OR second year graduate students waivered as QMHP's by the Oregon Health Authority.
  2. Mental Health Therapist 2 Only: In addition to the educational requirements above, the Mental Health Therapist 2 must have at least one year of full-time, post-Master's degree experience in the behavioral health field.
PREFERENCESPreference will be awarded to candidates who are LCSW, CSWA or eligible for LCSW. Qualified candidates will be eligible for licensure supervision if hired.
AUTO-PROMOTE AND SPECIAL CONDITIONS OF CLASSIFICATION
Individuals hired as a Mental Health Specialist 1 will auto-promote, as noted in Article 4 in the Marion County personnel rules, to the classification of Mental Health Specialist 2 upon satisfactorily completing one-year, post master's degree, of service as a Mental Health Specialist 1. (One-year of work experience is equal to 2080 hours)
SPECIAL REQUIREMENTS
  • Must be either 1) licensed by the Oregon Board of Licensed Professional Counselors, 2) licensed by the Oregon Board of Licensed Social Workers or 3) credentialed or registered through the Mental Health and Addiction Counseling Board of Oregon (MHACBO) as a Qualified Mental Health Professional (QMHP) within the first 30 days of employment. Applicants may be required to pass a practical knowledge and skills assessment as part of the interview process.
  • This position may be subject to the following: Must not be excluded from participation in the federal health care programs (Medicaid, Medicare and other federally funded programs that provide health benefits); AND must not be excluded from participating in federal procurement (Federal Acquisition Regulation) and non-procurement activities (Executive Order No. 12549).
  • Must possess a current driver's license in the applicant's state of residence and an acceptable driving history. Marion County will obtain a copy of the driving record for all qualified applicants from Driver and Motor Vehicle Services and review the driving record according to the Marion County policy and procedure for Driving on County Business. The policy can be found at:
  • The finalist for this position will be required to pass a criminal history background check; however, conviction of a crime may not necessarily disqualify an individual for this position.
  • This is a safety sensitive/special needs position. Final candidates selected for this position will be required to pass a pre-employment drug screen, including testing for marijuana. The Marion County Drug and Alcohol Use and Testing Policy can be found at:
  • This assignment is represented by a union.
  • This is a full-time position, which is eligible for overtime.
  • Typical Work Schedule: Monday through Friday, 8:00 a.m. - 5:00 p.m. with flexibility depending upon the needs of the department and program.

KNOWLEDGE, SKILLS AND ABILITIES
Working knowledge of community mental health concepts and/or chemical dependency case management and treatment services; individual assessment, treatment planning and treatment protocols; mental health disorders and diagnostic classifications.
Ability to establish positive working relationships with other employees, individuals and their families, other agencies, and the public; prepare concise and complete clinical documentation related to individual treatment and progress in services in a timely and professional manner; work within a team and collaborate with team members; knowledge of and ability to act professionally with regard to a code of ethics and confidentiality.
PHYSICAL REQUIREMENTS
Operates a motor vehicle; sees using depth perception; sits; stands; moves about the work area; climbs 1 floor of stairs; operates a keyboard; lifts, pushes, pulls, and carries up to 15 lbs.; speaks with a clear and audible voice; reads a 12 pt. font; hears a normal speech level; works in areas that may be exposed to heat, cold, humidity, dust, second-hand smoke, noise, blood/body fluids, or household cleaning chemicals such as bleach or cleansers; may work in areas that are uneven or wet.
Additional Information and/or Attachments
We offer tuition assistance for employees interested in professional development.
  • Up to $1,500 per year to reimburse for tuition, licensure and/or other educational expenditures. According to the Marion County policy administrative policies regarding tuition payments. The policy can be found at:

PUBLIC SERVICE LOAN FORGIVENESS
Marion County is a qualifying public employer for the Public Service Loan Forgiveness Program. Through the Public Service Loan Forgiveness Program, full-time employees working at the County may qualify for forgiveness of the remaining balance on Direct Student Loans after 120 qualifying monthly payments under a qualifying repayment plan. Questions about your student loan eligibility should be directed to your loan servicer or the US Department of Education.
VISA SPONSORSHIP
Marion County does not offer VISA sponsorship. Within three days of hire, you will be required to complete the US Department of Homeland Security's I-9 form confirming authorization to work in the United States. Marion County is an E-Verify employer and will use E-Verify to confirm that hires are authorized to work in the United States.
VETERANS' PREFERENCE
Applicants are eligible to use Veterans' Preference when applying with Marion County in accordance with ORS 408.225, 408.230, and 408.235 and OAR 105-040-0010 and 105-040-0015. Preference will be awarded only if the applicant meets the minimum requirements of the position and attaches the required documentation at the time of application.
DOCUMENTS REQUIRED FOR VETERANS' PREFERENCE
  • One of the following:
    • MEMBER COPY 4 of the Certificate of Release or Discharge from Active Duty (DD Form 214 or 215); OR
    • Letter from the US Department of Veterans Affairs indicating receipt of a non-service connected pension; OR
    • Certification that discharge or release from active duty under honorable conditions will take place not later than 120 days after the submission of the certificate.
  • In addition to one of the above documents, Disabled Veterans must also submit one of the following:
    • A copy of their Veterans disability preference letter from the Department of Veterans Affairs; OR
    • Certification that medical separation from active duty under honorable conditions will take place not later than 120 days after the submission of the certificate.

You can request copies of your military service record through the National Archives website at
Marion County is an Equal Opportunity, Affirmative Action, Veteran and Disability employer committed to increasing the diversity of its workforce.
Applicants with a disability may request reasonable accommodation, through Human Resources, in any step of the process to assist them in demonstrating their qualifications to perform the duties of the position for which they are applying. Please e-mail if you wish to reque