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Case Management Jobs in Springfield, MA (NOW HIRING)

Case Manager

Hartford, CT · On-site

$56K/yr

Team Members on the Case Management team will be responsible for the tasks associated with the program that they are assigned based on participant need. Team Members will be trained and supported on ...

Case Manager

Enfield, CT · On-site

$56K/yr

Team Members on the Case Management team will be responsible for the tasks associated with the program that they are assigned based on participant need. Team Members will be trained and supported on ...

Case Manager

Enfield, CT · On-site

$56K/yr

Team Members on the Case Management team will be responsible for the tasks associated with the program that they are assigned based on participant need. Team Members will be trained and supported on ...

Provide case management services including transportation coordination, case management sessions, and support related to legal or employment needs * Facilitate educational or skill-building groups to ...

Case Manager

Chicopee, MA · On-site

$22 - $24/hr

Coordinating and participating in Health Care Management meetings, accompanying clients to medical ... Completing case management forms and other required documents in a time-sensitive manner. * Other ...

RN Case Manager

Hartford, CT · On-site

$52K - $96K/yr

You'll provide effective case management services in a cost-effective manner, delivering medical case management consistent with URAC standards, CMSA Standards of Practice, and Broadspire QA ...

You'll provide effective case management services in a costeffective manner, delivering medical case management consistent with URAC standards, CMSA Standards of Practice, and Broadspire QA ...

RN Case Manager

Northampton, MA · On-site

$97.50/hr

This position reports to the Director, Case Management and Social Work and operates within established organizational and departmental policies and procedures. Requirements: * Graduate of an approved ...

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Case Management information

See Springfield, MA salary details

$14

$22

$32

How much do case management jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for case management in Springfield, MA is $22.87, according to ZipRecruiter salary data. Most workers in this role earn between $19.18 and $24.66 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Case Manager, and why are they important?

To thrive as a Case Manager, you need strong assessment, planning, and organizational skills, often supported by a degree in social work, nursing, or a related field. Familiarity with case management software, electronic health records, and relevant certifications such as CCM (Certified Case Manager) are typically required. Exceptional communication, empathy, and problem-solving abilities help you build trust and effectively advocate for clients. These skills ensure comprehensive, client-centered care and successful outcomes in complex, multidisciplinary environments.

How does a case manager typically collaborate with other professionals to support clients?

Case managers often work closely with a multidisciplinary team that may include social workers, healthcare providers, counselors, and community resource coordinators. They act as a central point of contact, facilitating communication between all parties to ensure clients receive comprehensive and coordinated care. Regular meetings, case conferences, and detailed documentation are common practices to track progress and address any challenges. This collaboration is essential for developing effective care plans and achieving the best outcomes for clients.

What is case management?

Case management is a collaborative process in which a case manager assesses, plans, coordinates, and monitors the services required to meet an individual's health or social needs. Case managers work with clients to ensure they receive the appropriate resources, support, and care, often acting as a liaison between clients, families, and service providers. This role is common in healthcare, social services, and legal fields, aiming to improve outcomes and promote client well-being.

What is the difference between Case Management vs Social Work?

AspectCase ManagementSocial Work
Required CredentialsCertification (e.g., CCM), relevant experienceDegree in social work (BSW, MSW), licensure
Work EnvironmentHealthcare facilities, community agencies, insurance companiesHospitals, schools, social service agencies
Employer & Industry UsageHealthcare, insurance, community programsPublic and private social service organizations

While both roles focus on supporting individuals, Case Management primarily involves coordinating services and resources for clients, often within healthcare or insurance settings. Social Work encompasses a broader scope, including counseling, advocacy, and addressing social issues. Understanding these differences helps in choosing the right career path or job role.

What are the most commonly searched types of Case Management jobs in Springfield, MA? The most popular types of Case Management jobs in Springfield, MA are:
What job categories do people searching Case Management jobs in Springfield, MA look for? The top searched job categories for Case Management jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Case Management jobs? Cities near Springfield, MA with the most Case Management job openings:
Infographic showing various Case Management job openings in Springfield, MA as of May 2026, with employment types broken down into 1% As Needed, 82% Full Time, 15% Part Time, and 2% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $47,576 per year, or $22.9 per hour.

$56K/yr

Full-time

Posted 11 days ago


Job description

Job Description:
Salary: $56,000
Do you have a passion for making a difference in someone's life? Are you looking for an opportunity to use your skills, experience and empathetic nature to work for a progressive, forward-thinking and family-owned company where creativity is encouraged? Are you goal driven? Then the Case Manager position is for you! We are seeking a dynamic and team-oriented individual to join our spirited team.
As Case Manager, you will assist individuals in becoming job-ready by addressing barriers to employment. Responsibilities include conducting assessments, developing personalized plans, and providing support with resume writing, job search, and interview preparation. The Case Manager also coordinates access to resources such as training programs and support services, ensuring clients overcome obstacles and achieve successful employment outcomes.
At the American Job Center, our team of Navigators, Case Managers, and Career Advisors come together to provide services to assist jobseekers in their career endeavors. We pride ourselves on being customer-focused and ensuring that we're helping jobseekers with clear plans that will help them achieve self-sufficiency.
Team Members on the Case Management team will be responsible for the tasks associated with the program that they are assigned based on participant need. Team Members will be trained and supported on the core expectations of the programs below, and the program and location will be based on participant needs and enrollments.
WIOA Case Management Expectations:
Successful Elements:
• Implement federal and state regulations to achieve quality outcomes for their customers to achieve job ready status
• Build professional one-on-one working relationships with customers to assist in eliminating challenges that are hindrances to obtaining and retaining employment
• Provide referrals to appropriate One Stop services, business services unit, online learning centers and community service or social service agencies when needed
• Encourage customers to participate in and follow through with planned activities as outlined in contract with funding agency
• Maintain accurate individual cases files for each registered customer
JFES Case Management Expectations:
Successful Elements:
• Build professional one-on-one working relationships with customers to assist in eliminating challenges that are hindrances to obtaining and retaining employment
• Guide jobseekers through preparation of individual employment plans based on their specific occupational goals
• Provide referrals to appropriate One Stop services, business services unit, online learning centers and community service or social service agencies when needed
• Provide customers with advanced coaching on resumes, online presence, interview preparation, post interview feedback, job search techniques and sources
• Maintain accurate and well-organized case notes while also ensuring timely completion of entries
Experience Requirements:
• Prior experience in case management or a related field is required
• Familiarity with and knowledge of social services and resources to connect clients
• Excellent written and verbal communication skills
• Experience working with customers of varying skills, experiences, and diverse backgrounds
• Experience in a fast-paced environment and managing a case load of clients
• Demonstrated proficiency in data entry with a strong attention to detail
• Proficiency in Microsoft Office applications, particularly Excel, Word, and PowerPoint, is essential for report generation and data analysis
Education Requirements:
• Bachelor's Degree
Bring your expertise to EDSI where you will be able to live our values every day: Show Up, Smile and Support!
EDSI is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.