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Hospital Case Manager Jobs in Springfield, MA (NOW HIRING)

The Hospital Case Manager is a registered professional nurse who facilitates and enhances collaboration with patients, families, physicians, and healthcare providers to ensure patients receive the ...

The Hospital Case Manager is responsible for overseeing an efficient plan that will ensure continuity and effective community or post acute reentry. The Hospital Case Manager leads the ...

The Hospital Case Manager is responsible for overseeing an efficient plan that will ensure continuity and effective community or post acute reentry. The Hospital Case Manager leads the ...

Provide case management services in a 19-bed program serving homeless individuals in early recovery ... Term and Whole Life Insurance, Accident Insurance, Critical Illness, Hospital indemnity, and Short ...

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Hospital Case Manager information

See Springfield, MA salary details

$14

$24

$41

How much do hospital case manager jobs pay per hour?

As of Jul 5, 2026, the average hourly pay for hospital case manager in Springfield, MA is $24.10, according to ZipRecruiter salary data. Most workers in this role earn between $18.70 and $26.20 per hour, depending on experience, location, and employer.

What are some common challenges Hospital Case Managers face when coordinating patient care, and how can they effectively address them?

Hospital Case Managers often encounter challenges such as navigating complex discharge planning, coordinating among multidisciplinary teams, and addressing insurance or resource limitations. Effective communication, attention to detail, and strong organizational skills are essential for overcoming these obstacles. Building strong relationships with healthcare providers, social workers, and insurance representatives can help streamline care transitions and advocate for patient needs. Staying informed about community resources and hospital protocols also supports successful outcomes.

What does a Hospital Case Manager do?

A Hospital Case Manager is a healthcare professional responsible for coordinating patient care during a hospital stay. They assess patients' needs, develop care plans, facilitate communication among medical teams, and ensure patients receive appropriate services and resources. Case Managers also help with discharge planning, making sure patients transition safely to home or another facility. Their goal is to improve health outcomes while managing costs and ensuring quality care.

What is the difference between Hospital Case Manager vs Medical Social Worker?

AspectHospital Case ManagerMedical Social Worker
CredentialsRN or licensed healthcare professionalLicensed clinical social worker (LCSW) or social work degree
Work EnvironmentHospitals, healthcare facilities, patient discharge planningHospitals, clinics, community health settings, patient support
Employer & IndustryHospitals, healthcare providersHospitals, social service agencies, community organizations
Primary FocusCoordinating patient care, discharge planning, insuranceProviding emotional support, counseling, social services

While both roles work within hospital settings and require healthcare-related credentials, Hospital Case Managers focus on care coordination and discharge planning, whereas Medical Social Workers provide emotional support and social services to patients. Understanding these differences helps patients and employers choose the right professional for specific needs.

What are the key skills and qualifications needed to thrive as a Hospital Case Manager, and why are they important?

To thrive as a Hospital Case Manager, you need a background in nursing or social work, knowledge of healthcare regulations, and experience in care coordination, often supported by RN or social work licensure and case management certification (such as CCM or ACM). Familiarity with hospital information systems, utilization review tools, and electronic health record (EHR) platforms is typically required. Strong communication, problem-solving, and negotiation skills help Hospital Case Managers excel in collaborating with patients, families, and multidisciplinary healthcare teams. These competencies are essential for ensuring effective patient care transitions, optimizing resource utilization, and improving patient outcomes.
What are popular job titles related to Hospital Case Manager jobs in Springfield, MA? For Hospital Case Manager jobs in Springfield, MA, the most frequently searched job titles are:
What job categories do people searching Hospital Case Manager jobs in Springfield, MA look for? The top searched job categories for Hospital Case Manager jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Hospital Case Manager jobs? Cities near Springfield, MA with the most Hospital Case Manager job openings:
Infographic showing various Hospital Case Manager job openings in Springfield, MA as of June 2026, with employment types broken down into 1% Locum Tenens, 3% As Needed, 57% Full Time, 37% Part Time, 1% Temporary, and 1% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $50,118 per year, or $24.1 per hour.
RN, Hospital Case Manager

RN, Hospital Case Manager

Baystate Health

Springfield, MA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 22 days ago


Baystate Health rating

6.3

Company rating: 6.3 out of 10

Based on 140 frontline employees who took The Breakroom Quiz

636th of 877 rated healthcare providers


Job description

RN Case Manager
Full Time - 40 Hours
The Hospital Case Manager is a registered nurse responsible for the coordination of clinical care, quality, and financial outcomes of a designated population of patients. The Hospital Case Manager is responsible for overseeing an efficient plan that will ensure continuity and effective community or post acute reentry. The Hospital Case Manager leads the interdisciplinary team in developing complex discharge plans.
Responsibilities:
  • Facilitates patients care plan as called for in the plan of care
  • Leads daily patient care huddles with nursing to direct timely progress along the continuum
  • Works cooperatively as a leading member of the health care team to insure appropriate use of hospital resources, patient satisfaction, and achievement of quality of care. Manages input from all health care professionals and conducts assessments to determine patients health care and transitional needs. Su
  • Evaluates and ensures appropriateness of admissions and continued stay using evidence based criteria
  • Collaborates and manages outcomes with the payers through ongoing written and verbal communications to appropriate parties
  • Leads discussions with Physician advisors and MD's about safe plan for transitions
  • Leads the team to ensure appropriate utilization of patient resources and directs care to other settings when appropriate
  • Collaborates with community case managers and other health care advisors to ensure a smooth and safe continuum of care plan
  • Conducts extensive assessments and implements interventions for patients at risk for readmissions
  • Manages concurrent denials and works with physicians to overturn for appropriate reimbursement

Required Work Experience:
  • BSN Required
  • 3-5 years clinical Nursing experience
  • Hospital Case Management, Care Coordination experience strongly preferred

Skills and Competencies:
  • Requires a working knowledge of community resources and Utilization/Quality Review standards and activities conducted by third party payers
  • Ability to organize and prioritize workload in order to meet deadlines
  • Must possess excellent interpersonal skills in order to interact with all levels of health care providers, support staff, and third party payers where appropriate
  • Excellent computer skills
  • Must possess excellent interpersonal skills in order to interact with all levels of health care providers, support staff, and third party payers where appropriate
  • There is a weekend and holiday commitment.

THE ADVANTAGES OF WORKING WITH BAYSTATE!
  • Excellent Compensation
  • High-quality, low-cost medical, dental and vision insurance
  • Pet, home, auto and personal insurance
  • Certification and continuing education reimbursement
  • 403b retirement company match & annual company contribution increase based on years of service
  • Life insurance
  • Free money coach advice from a certified professional
  • Reimbursement for a variety of wellbeing activities, included but limited to: gym membership and equipment, personal trainer, massage and so much more!
  • Wellbeing programs that include but are not limited to mental, physical, and financial health

Our Compensation Philosophy
We offer competitive total compensation that includes pay, benefits, and other recognition programs for our employees. The base pay range shown above considers the wide range of factors that are considered in making compensation decisions including knowledge/skills; relevant experience and training; education/certifications/licensure; and other business and organizational factors. This base pay range does not include our comprehensive benefits package and any incentive payments that may be applicable to this role.
Note: The compensation range(s) in the table below represent the base salaries for all positions at a given grade across the health system. Typically, a new hire can expect a starting salary somewhere in the lower part of the range. Actual salaries may vary by position and will be determined based on the candidate's relevant experience. No employee will be paid below the minimum of the range. Pay ranges are listed as hourly for non-exempt employees and based on assumed full time commitment for exempt employees.
Minimum - Midpoint - Maximum
$98,051.00 - $112,715.00 - $133,348.00
Baystate Health is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, ancestry, age, genetic information, disability, or protected veteran status.

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