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Case Management Support Specialist Jobs (NOW HIRING)

ATG

Management Support Specialist

Dahlgren, VA · On-site

ATG is an Equal Opportunity/Affirmative Action Employer Minorities/Females/Vets/Disability Job Summary ATG is seeking a Management Support Specialist to support NSWCDD Code 104. The selected ...

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How much do case management support specialist jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for case management support specialist in the United States is $23.86, according to ZipRecruiter salary data. Most workers in this role earn between $19.47 and $27.64 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a case management support specialist?

To thrive as a Case Management Support Specialist, you need a background in social services or a related field, strong organizational skills, and basic case management knowledge, often supported by relevant certifications or training. Familiarity with case management software, client databases, and documentation systems is typically required. Exceptional interpersonal skills, attention to detail, and the ability to manage multiple priorities help you stand out in this role. These skills ensure effective client support, accurate record-keeping, and smooth collaboration with case managers and other stakeholders.

What are some common challenges faced by case management support specialists, and how can they be addressed?

Case Management Support Specialists often manage high caseloads while ensuring individualized attention to each client, which can be challenging in fast-paced environments. Balancing administrative duties, such as documentation and coordination, with direct client support requires strong organizational skills and effective time management. Collaborating with social workers, healthcare providers, and community agencies is essential for achieving positive outcomes, so strong communication skills and adaptability are valuable assets. To address these challenges, specialists can leverage technology for case tracking, participate in regular team meetings for support, and prioritize self-care to prevent burnout.

What is a case management support specialist?

A Case Management Support Specialist is a professional who assists case managers in coordinating and organizing services for clients. They help with administrative tasks, data entry, documentation, and communication between clients, service providers, and other stakeholders. Their role is vital in ensuring that clients receive timely and effective support, allowing case managers to focus on more complex aspects of client care. Case Management Support Specialists often work in healthcare, social services, or non-profit organizations, supporting diverse populations with various needs.

What qualifications do you need to be a case management support specialist?

A case management support specialist typically needs a high school diploma or equivalent, with some roles requiring a bachelor's degree in social work, healthcare, or related fields. Relevant skills include strong communication, organization, and familiarity with case management software; certifications such as Certified Case Manager (CCM) can also be beneficial. Prior experience in social services or healthcare settings is often preferred.
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Case Management Support Specialist jobs near you
Infographic showing various Case Management Support Specialist job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $49,620 per year, or $23.9 per hour.

Family Support Specialist - IICAPS

The Village For Families & Children

Hartford, CT • On-site

$46K - $48K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 2 days ago

Job description


Our Mission:
The Village was one of the first agencies in the country to provide homes for neglected children. Today, we continue to achieve our mission "to build a community of strong, healthy families who protect and nurture children" by providing a full range of behavioral health, early childhood and youth development, substance use treatment and support services for children, adults and families in the Greater Hartford, Connecticut region.
Named a Connecticut Top Workplace for six consecutive years with national distinction for workplace culture and diversity, equity and inclusion practices, you can be sure you're joining an organization that's just as committed to your success as we are to those we serve.
Mental Health Counselor / Family Support Specialist (IICAPS)
Competitive Compensation Package: Annual salary: $46,200 - $48,300; $5,000 sign-on bonus; Opportunity to earn monthly incentive.
Help Children and Families Thrive
Are you passionate about supporting children and families through challenging times? Join our IICAPS (Intensive In-Home Child & Adolescent Psychiatric Services) team and help children (ages 5 - 18) at risk of psychiatric hospitalization remain safely at home and connected to their communities.
Recently earned your BA or BSW and looking to build clinical experience? This role offers hands-on work with children and families, ongoing supervision, and the opportunity to develop skills that can prepare you for advanced behavioral health and social service careers.
Working as part of a two-person team with a Clinician, you will provide intensive home and community-based support to children and families while partnering with schools, DCF, healthcare providers, and community agencies.
What You'll Do:
  • Build strong relationships with children and families
  • Co-facilitate individual, parent and family therapy sessions
  • Provide case management, advocacy, and care coordination
  • Connect families to community resources and supports
  • Collaborate with schools, DCF, hospitals, and service providers
  • Support discharge planning and successful transitions to ongoing care
  • Complete timely documentation and participate in supervision and team meetings

Experience and Skills
Qualifications
Required:
  • Bachelor's Degree in Human Services, Social Work (BSW), or related field

Preferred:
  • 3+ years of human services experience
  • Experience working with children, adolescents, and families
  • Strong communication, organization, and problem-solving skills
  • Cultural competency and experience working with diverse populations
  • Bilingual Spanish preferred
  • Valid driver's license and reliable transportation

Why Join Us?
  • Competitive salary
  • Monthly incentive opportunities for meeting or exceeding client contact goals
  • Comprehensive medical, dental, and vision benefits
  • Generous paid time off and holidays
  • Employer-matched retirement plan
  • Tuition reimbursement and student loan repayment opportunities
  • NHSC Loan Forgiveness eligibility
  • Ongoing training, supervision, and career growth opportunities

Make an Impact Every Day
At The Village, you'll do meaningful work that helps children stay with their families, build resilience, and achieve lasting success. Join a mission-driven team dedicated to strengthening lives and communities.
Job Benefits
Our benefits package supports your whole life with comprehensive health coverage, generous paid time off, and employer matched retirement savings. We also invest in your growth through tuition assistance (Loan Forgiveness Program - NHSC, tuition reimbursement and Student Loan Repayment). https://thevillage.org/careers/our-benefits/

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