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Case Management Coordinator Jobs in Springfield, IL

Vivian Health

RN Case Manager in Lincoln, IL

Lincoln, IL · On-site

$60K - $129K/yr

The Case Management Coordinator facilitates appropriate healthcare outcomes for members by providing assistance with appointment scheduling, identifying and assisting with accessing benefits and ...

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Case Management Coordinator information

See Springfield, IL salary details

$28.7K

$58.9K

$100.1K

How much do case management coordinator jobs pay per year?

As of Sep 8, 2026, the average yearly pay for case management coordinator in Springfield, IL is $58,925.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,600.00 and $73,800.00 per year, depending on experience, location, and employer.

What does a case management coordinator do?

A Case Management Coordinator is responsible for overseeing and coordinating care plans for clients or patients, ensuring they receive appropriate services and support. They assess client needs, collaborate with healthcare providers, social workers, and other professionals, and monitor progress to achieve optimal outcomes. Their role often involves arranging resources, tracking documentation, and advocating for the best interests of those they support. This position is common in healthcare, social services, and insurance settings.

What are the key skills and qualifications needed to thrive as a case management coordinator?

To thrive as a Case Management Coordinator, you need a solid background in healthcare, social work, or a related field, often supported by a relevant degree or certification such as CCM or RN licensure. Familiarity with case management software, electronic medical records (EMR), and insurance processes is typically required. Strong organizational skills, empathy, and effective communication are crucial soft skills for coordinating care and advocating for clients. These abilities ensure efficient resource allocation, continuity of care, and positive outcomes for clients and healthcare organizations.

How does a case management coordinator typically collaborate with healthcare providers and community resources?

As a Case Management Coordinator, you will regularly communicate with physicians, nurses, therapists, and social workers to develop and oversee patient care plans. Collaboration often extends to community agencies and support services to ensure clients receive comprehensive, coordinated care. This role requires strong interpersonal skills and the ability to advocate effectively for clients while balancing diverse perspectives within an interdisciplinary team. Building and maintaining these professional relationships is key to achieving positive outcomes for patients.

What is the difference between Case Management Coordinator vs Social Worker?

AspectCase Management CoordinatorSocial Worker
CredentialsTypically requires a bachelor's degree in social work, psychology, or related field; certifications varyRequires a bachelor's or master's degree in social work (BSW or MSW); licensure often needed
Work EnvironmentHealthcare facilities, community agencies, insurance companiesHospitals, clinics, community organizations, government agencies
Employer & Industry UsageHealthcare providers, insurance companies, social service agenciesPublic and private social service organizations, healthcare settings
Common Search & ComparisonOften compared for roles involving care coordination and resource managementCompared for direct client advocacy and counseling roles

While both roles involve supporting clients and coordinating services, Case Management Coordinators primarily focus on organizing care plans and resources within healthcare or insurance settings. Social Workers often provide direct counseling, advocacy, and broader social support. The roles overlap in client interaction but differ in scope and responsibilities.

Is a case management coordinator an entry-level position?

A case management coordinator position can be entry-level or require some experience, depending on the organization. Entry-level roles typically require strong communication skills and a relevant degree, while more advanced positions may need previous case management experience or certifications such as the Certified Case Manager (CCM).

What are the top 3 qualities a case management coordinator should have?

A case management coordinator should have strong communication skills to effectively interact with clients and team members, organizational abilities to manage multiple cases efficiently, and problem-solving skills to develop appropriate care plans. Additionally, empathy and attention to detail are important for understanding client needs and ensuring accurate documentation.

What are the most commonly searched types of Case Management jobs in Springfield, IL?

The most popular types of Case Management jobs in Springfield, IL are:

What are popular job titles related to Case Management Coordinator jobs in Springfield, IL?

For Case Management Coordinator jobs in Springfield, IL, the most frequently searched job titles are:

What job categories do people searching Case Management Coordinator jobs in Springfield, IL look for?

The top searched job categories for Case Management Coordinator jobs in Springfield, IL are:

What cities near Springfield, IL are hiring for Case Management Coordinator jobs?

Cities near Springfield, IL with the most Case Management Coordinator job openings:

Case Management Coordinator jobs near you
Infographic showing various Case Management Coordinator job openings in Springfield, IL as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 19% Part Time, and 2% Contract. Highlights an 82% Physical, 3% Hybrid, and 15% Remote job distribution, with an average salary of $58,925 per year, or $28.3 per hour.

*Healthcare Consultant III - ICM Case Management Coordinator- Hybrid

IntiGrow

Springfield, IL • On-site

$28.60/hr

Contractor

Posted 18 days ago

Key responsibilities

  • Conduct comprehensive evaluations of members' needs and eligibility using care management tools and data review.

  • Coordinate and monitor care plan activities, ensuring progress and addressing barriers to meet member needs.

  • Collaborate with healthcare professionals and utilize negotiation and motivational interviewing skills to secure services and promote member engagement.

Job description

Job Title: Healthcare Consultant III - Field Case Management Coordinator 

Location: McLean, De Witt, Macon, Champaign, Douglas, Shelby and surrounding counties.

Duration: Could extend past 90 days
Shift Time: Mon-Fri 8am to 5pm CST

Pay Rate: $28.60/hr on W2 without benefits

Description:

IL resident who lives in one of the counties listed below and is interested in doing field case management with the elderly and individuals with disabilities who are approved for in-home or nursing facility care.

FIELD ROLE

Field Based Case Managers: Caseloads typically range from 30 to 100 members, depending on market needs and complexity of member’s needs.

Mileage reimbursement:

Position will require travel to members' homes. Must live near areas listed due to travel requirement and will work at home in between visits. We want someone who is organized, efficient, and can work independently.
 

Duties:

  • Evaluation of Members: -
  • Through the use of care management tools and information/data review, conducts comprehensive evaluation of referred member’s needs/eligibility and recommends an approach to case resolution and/or meeting needs by evaluating member’s benefit plan and available internal and external programs/services.
  • Identifies high risk factors and service needs that may impact member outcomes and care planning components with appropriate referral to clinical case management or crisis intervention as appropriate.
  • Coordinates and implements assigned care plan activities and monitors care plan progress.
  • Enhancement of Medical Appropriateness and Quality of Care: -
  • Using holistic approach consults with case managers, supervisors, Medical Directors and/or other health programs to overcome barriers to meeting goals and objectives; presents cases at case conferences to obtain multidisciplinary review in order to achieve optimal outcomes.
  • Identifies and escalates quality of care issues through established channels.
  • Utilizes negotiation skills to secure appropriate options and services necessary to meet the member’s benefits and/or healthcare needs.
  • Utilizes influencing/ motivational interviewing skills to ensure maximum member engagement and promote lifestyle/behavior changes to achieve optimum level of health.
  • Provides coaching, information and support to empower the member to make ongoing independent medical and/or healthy lifestyle choices.
  • Helps member actively and knowledgably participate with their provider in healthcare decision-making.
  • Monitoring, Evaluation and Documentation of Care: -
  • Utilizes case management and quality management processes in compliance with regulatory and accreditation guidelines and company policies and procedures.

Experience:

  • Case management experience preferred
  • 2 years’ experience in behavioral health, social services or appropriate related field equivalent to program focus
  • Managed Care experience preferred

Position Summary:

The Field Case Management Coordinator utilizes a collaborative process of assessment, planning, facilitation and advocacy for options and services to meet an individual's benefit plan and/or health needs through communication and available resources to promote optimal, cost-effective outcomes. Experience with case management is preferred.

Education:

  • Bachelor's degree in behavioral health or human services REQUIRED (psychology, social work, marriage and family therapy, nursing, counseling, etc.) or non-licensed masters-level clinician.