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Case Manager Jobs in Springfield, IL (NOW HIRING)

Sevita Health

Case Manager

Springfield, IL · On-site

$48K/yr

Case Manager $48,960 annually Everybody needs a job but only extraordinary people work here. Our team is fun, creative, and dedicated to making a difference every day in the lives of the people we ...

Sevita

Case Manager

Springfield, IL · On-site

$48K/yr

Case Manager $48,960 annually Everybody needs a job but only extraordinary people work here. Our team is fun, creative, and dedicated to making a difference every day in the lives of the people we ...

onehopeunited

Intact Case Manager

Springfield, IL · On-site

$26.10/hr

Intact Case Manager We are seeking a dedicated and experienced Intact Case Manager to join our team. The Intact Case Manager will be responsible for providing comprehensive case management services ...

WESTCARE INC

Case Manager--part-time (52683)

Lincoln, IL · On-site

$19.20 - $21.20/hr

Person in this position will be responsible forproviding case management support for the Women of Dignity program in accordance with the Department of Human Services Division of Substance Use ...

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Case Manager information

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How much do case manager jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for case manager in Springfield, IL is $22.75, according to ZipRecruiter salary data. Most workers in this role earn between $19.04 and $24.52 per hour, depending on experience, location, and employer.

What is a case manager?

Case managers are professionals who coordinate and manage support services for individuals in need, such as patients, clients, or social service recipients. They assess clients’ needs, develop care plans, and connect them with appropriate resources to improve their well-being. Case managers often work in healthcare, social services, or mental health settings and act as advocates to ensure clients receive comprehensive and effective support. Their goal is to help clients achieve the best possible outcomes through continuous monitoring and adjustment of care plans.

What do case managers do?

A case manager is a patient care professional who assesses and oversees a patient’s or client’s complete case. Case managers coordinate the many providers involved in a patient’s or client’s care. Depending on the particular position, this may mean coordinating social services, rehabilitation and therapy services, home healthcare, in-patient care, and more. Above all, case managers see that the needs of their patients' or clients' are understood clearly and met as best they can be.

What are the key skills and qualifications needed to thrive as a case manager, and why are they important?

To thrive as a Case Manager, you need strong organizational skills, a background in social work or a related field, and typically a bachelor's degree or relevant certification such as CCM (Certified Case Manager). Familiarity with case management software, electronic health records, and documentation systems is essential for managing client information efficiently. Outstanding communication, problem-solving, and empathy are vital soft skills for building trust and advocating for clients' needs. These competencies are crucial to coordinating resources, ensuring client well-being, and achieving successful outcomes in complex cases.

How does a case manager typically collaborate with other professionals to support clients?

Case Managers frequently work as part of a multidisciplinary team that may include social workers, healthcare providers, mental health professionals, and community resource coordinators. Regular communication and coordination are essential, as Case Managers often organize case conferences, share client progress updates, and advocate for client needs across various services. Collaborating effectively ensures that clients receive comprehensive and cohesive support, making teamwork and strong interpersonal skills critical for success in this role.

What is the difference between Case Manager vs Social Worker?

AspectCase ManagerSocial Worker
Required CredentialsCertification (e.g., CCM), relevant degreesDegree in social work (BSW, MSW), licensure
Work EnvironmentHealthcare facilities, community agencies, insurance companiesHospitals, schools, social service agencies
Employer & IndustryHealthcare, insurance, social servicesPublic and private social service organizations
Common Search/ComparisonFocus on care coordination and resource managementFocus on counseling, advocacy, and social support

While both roles involve supporting individuals in need, Case Managers primarily coordinate care and resources within healthcare and social service settings, often requiring certification. Social Workers provide counseling, advocacy, and emotional support, typically holding social work degrees and licensure. Understanding these differences helps in choosing the right career path or job search focus.

Is a case manager a hard job?

A case manager's job can be challenging as it involves managing complex client needs, coordinating services, and handling emotional situations. The role requires strong communication, organization, and problem-solving skills, and may involve working under pressure or with difficult cases.
More about Case Manager jobs

What are the most commonly searched types of Case jobs in Springfield, IL?

The most popular types of Case jobs in Springfield, IL are:

What job categories do people searching Case Manager jobs in Springfield, IL look for?

The top searched job categories for Case Manager jobs in Springfield, IL are:

What cities near Springfield, IL are hiring for Case Manager jobs?

Cities near Springfield, IL with the most Case Manager job openings:

Case Manager jobs near you
Infographic showing various Case Manager job openings in Springfield, IL as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $47,319 per year, or $22.7 per hour.

Case Manager

Helping Hands Of Springfield Inc

Springfield, IL

$48K - $51K/yr

Full-time

Re-posted 28 days ago

Job description


Reports To: Director of Case Management
Hours: 40 hours per week. Must be willing to work the occasional night or weekend
Physical Demands: Ability to lift and move 40 lbs
Other: Access to personal transportation is necessary for this position
Qualifications: Bachelor’s degree in the area of social service or equivalent professional experience. Experience working in substance abuse and mental health field preferred.
Summary: Primary responsibility is providing and reporting case management services and life skill development for formerly homeless individuals. The case manager supports clients to increase their financial stability, improve their wellness, and reach independence. The Case Manager will work as part of a multi-disciplinary team to provide services.
Responsibilities:
  • Conduct assessments and interviews to determine eligibility for the program before program entry
  • Complete intakes and in-depth assessment at program entry
  • Develop and update action plans, case notes and other documents related to a participants file and in accordance with grant requirements. Action plans are generated based on written assessment and client buy-in
  • Provide ongoing life skills development including problem solving and skill development to aid in the participants’ process of improving independence and quality of life
  • Provide specialized and targeted interventions when clients are at risk of eviction
  • Connect participants to medical, mental health, and other supportive counseling services
  • Advocate for participants so they can obtain services specified in their action plan
  • Provide outreach in order to engage participants who do not follow through with appointments and case management
  • Establish a broad base of knowledge of community services and communicating appropriate referrals to clients
  • Engage with community partners to provide services onsite and offsite
  • Conduct scheduled visits in the client’s unit to ensure compliance with lease and program rules
  • Guide participants through the process of application, qualification, re-determination for SSI, SSDI, Medicaid, Medicare, SNAP, and other benefits/services as needed
  • Distribute grant funded and/or donated goods to clients as available. Document receipt and follow grant guidelines regarding distribution
  • Keep and maintain accurate and up-to-date client files. This includes data in HMIS and client’s physical file
  • Track and report outcomes and provide data updates on participants as directed
Other Responsibilities: Participate in on-site and off-site trainings and meetings; Attend external and internal case staffing meetings as necessary to coordinate services; Work as part of team to ensure service delivery to all clients;
Transport client’s in agency vehicle as directed by supervisor; While performing the duties of this job, the employee is regularly required to talk or hear, sit, use hands, reach with hands and arms, stand, walk, and use stairs. Other duties as assigned.
Helping Hands of Springfield is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard for race, ethnicity, religion, sexual orientation, veteran status, national origin, or disability.