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Case Manager Jobs in Springfield, IL (NOW HIRING)

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$32

How much do case manager jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for case manager in Springfield, IL is $22.75, according to ZipRecruiter salary data. Most workers in this role earn between $19.04 and $24.52 per hour, depending on experience, location, and employer.

What is a case manager?

Case managers are professionals who coordinate and manage support services for individuals in need, such as patients, clients, or social service recipients. They assess clients’ needs, develop care plans, and connect them with appropriate resources to improve their well-being. Case managers often work in healthcare, social services, or mental health settings and act as advocates to ensure clients receive comprehensive and effective support. Their goal is to help clients achieve the best possible outcomes through continuous monitoring and adjustment of care plans.

What do case managers do?

A case manager is a patient care professional who assesses and oversees a patient’s or client’s complete case. Case managers coordinate the many providers involved in a patient’s or client’s care. Depending on the particular position, this may mean coordinating social services, rehabilitation and therapy services, home healthcare, in-patient care, and more. Above all, case managers see that the needs of their patients' or clients' are understood clearly and met as best they can be.

What are the key skills and qualifications needed to thrive as a case manager, and why are they important?

To thrive as a Case Manager, you need strong organizational skills, a background in social work or a related field, and typically a bachelor's degree or relevant certification such as CCM (Certified Case Manager). Familiarity with case management software, electronic health records, and documentation systems is essential for managing client information efficiently. Outstanding communication, problem-solving, and empathy are vital soft skills for building trust and advocating for clients' needs. These competencies are crucial to coordinating resources, ensuring client well-being, and achieving successful outcomes in complex cases.

How does a case manager typically collaborate with other professionals to support clients?

Case Managers frequently work as part of a multidisciplinary team that may include social workers, healthcare providers, mental health professionals, and community resource coordinators. Regular communication and coordination are essential, as Case Managers often organize case conferences, share client progress updates, and advocate for client needs across various services. Collaborating effectively ensures that clients receive comprehensive and cohesive support, making teamwork and strong interpersonal skills critical for success in this role.

What is the difference between Case Manager vs Social Worker?

AspectCase ManagerSocial Worker
Required CredentialsCertification (e.g., CCM), relevant degreesDegree in social work (BSW, MSW), licensure
Work EnvironmentHealthcare facilities, community agencies, insurance companiesHospitals, schools, social service agencies
Employer & IndustryHealthcare, insurance, social servicesPublic and private social service organizations
Common Search/ComparisonFocus on care coordination and resource managementFocus on counseling, advocacy, and social support

While both roles involve supporting individuals in need, Case Managers primarily coordinate care and resources within healthcare and social service settings, often requiring certification. Social Workers provide counseling, advocacy, and emotional support, typically holding social work degrees and licensure. Understanding these differences helps in choosing the right career path or job search focus.

Is a case manager a hard job?

A case manager's job can be challenging as it involves managing complex client needs, coordinating services, and handling emotional situations. The role requires strong communication, organization, and problem-solving skills, and may involve working under pressure or with difficult cases.
More about Case Manager jobs

What are the most commonly searched types of Case jobs in Springfield, IL?

The most popular types of Case jobs in Springfield, IL are:

What job categories do people searching Case Manager jobs in Springfield, IL look for?

The top searched job categories for Case Manager jobs in Springfield, IL are:

What cities near Springfield, IL are hiring for Case Manager jobs?

Cities near Springfield, IL with the most Case Manager job openings:

Case Manager jobs near you
Infographic showing various Case Manager job openings in Springfield, IL as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $47,319 per year, or $22.7 per hour.

Living Room FT Crisis Specialist/Case Manager

onehopeunited

Springfield, IL • On-site

$23/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 20 days ago

Job description

Living Room Full-Time Crisis Specialist/Case Manager
Under the assigned supervisor, the Living Room Program Crisis Specialist/Case Manager provides on-site crisis intervention, case management, counseling, or mental health services to adults in accordance with the agency's policies and program guidelines. The Crisis Specialist/Case Manager works to alleviate or stabilize mental health and behavioral health symptoms in referred clients that impair their ability to adjust to home, community integration, or maintain living stability. Services are provided to individuals in crisis on a 24/7/365 basis inside the Living Room location.
Essential Duties and Responsibilities
  • Provides Crisis Intervention Services within scheduled shift. Program operates 24/7/365, so schedules include evenings, overnights, weekends, and holidays.
  • Provides additional coverage on nights, weekends, and holidays as needed based on schedule or staffing requirements.
  • Conducts In-Person Crisis/Safety Assessments with Peer Support professional
  • Works with the Peer Support professional to use assessment tools to determine immediate level-of-care needs and the service array for referred clients.
  • Facilitates linkage to necessary level of care for the individual in crisis, including but not limited to: psychiatric hospitals, shelter resources, food banks, insurance and medical resources, employment resources.
  • Provides follow-up services after crisis, including but not limited to: linkages to resources, Mental Health Assessments, Treatment Plans, and other Case Management services under the guidelines of the agency's trauma-informed Framework (ARC).
  • Provides mental health stabilization and specific services according to funding source (such as Medicaid) where applicable.
  • Completes required paperwork within established timelines and Medicaid-compliant documentation, including but not limited to: assessment documentation, case notes, creation and maintenance of physical client file
  • Provides transportation for clients within program guidelines.
  • Assists in the integration of all services provided for the client by serving as a central point of communications for service components during crisis
  • Represents the agency at court hearings as necessary
  • Performs other related duties as assigned.
  • This list of essential functions is not intended to be exhaustive. One Hope United reserves the right to revise this job description as needed to comply with actual job requirements.

Qualifications
Education: BS/BA degree in a human service-related field
Experience: 1- 3 or more years related experience, preferred
Other: Valid driver's license and acceptable driving record with OHU required levels of coverage for auto insurance
Required Skills
1. Proficient computer skills in a Microsoft Suite environment and adaptive skills to expand software application skills as necessary.
2. Highly organized, yet flexible, and can handle multiple priorities/projects well; ability to manage tight deadlines.
3. Ability to function well in a team environment.
4. Ability to demonstrate project management, analytical, and presentation skills.
5. Resourceful in researching issues and developing solutions with minimal supervision.
6. Excellent interpersonal and effective communication skills (verbal, written, active listening).
7. Demonstrated ability to build professional relationships.
8. Demonstrated problem-solving techniques.
9. Ability to exercise discretion and ensure confidentiality.
We Invest in You!
  • Tuition assistance up to $2500 per fiscal year
  • Up to 4 weeks paid Vacation Days, up to 6 paid Personal Days, 1 paid Mental Health Day, and up to 5 paid Sick days annually
  • Medical, dental, vision, 403 (b) retirement, flexible spending accounts, health savings account, dependent care, commuter and transit
  • Agency-paid Life&ADD insurance up to $50K based on salary and short-term disability
  • Agency-paid long-term after 1 year of employment
  • Voluntary Supplemental Life&ADD, Critical Illness, Accident and Hospital for Employee, Spouse, and Child(ren)
  • Voluntary Legal Plans
  • Voluntary Pet Insurance
  • Employee Assistance Program with 6 free counseling sessions
  • Career ladders, professional development, and promotion opportunities
  • Free LCSW and LCPC Supervision hours available in some locations

A Different Kind of Employer: One Hope United is strong and ready to grow. Are you ready to grow with us?
  • 800+ talented professionals strong, serving 10,000 children and families in Illinois and Florida
  • Fiscally stable, $70 Million agency-- strong since 1895
  • Energetic leadership and a rich community of support

One Hope United does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, veteran status, or any other characteristic protected by law. One Hope United is an Equal Opportunity Employer and a Drug-Free Workplace. OHU participates in E-Verify.
Pay Range: $23 per hour

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