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Case Management Director Jobs in Springfield, IL

UHS

DIR - UTILIZATION REVIEW / MGMT

Springfield, IL · On-site

$37.55 - $56.33/hr

Responsibilities We are hiring a Director of Case Management (Utilization Management) at Lincoln Prairie Behavioral Health Center and offering a $5,000 sign-on bonus ! Lincoln Prairie Behavioral ...

UHS

DIR - UTILIZATION REVIEW / MGMT

Springfield, IL · On-site

The Director of Case Management (Utilization Management) is responsible for the leadership, oversight, and daily operations of theUtilization Management and Case Management functions. This role ...

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Case Management Director information

See Springfield, IL salary details

$44.6K

$122.5K

$197.7K

How much do case management director jobs pay per year?

As of Sep 8, 2026, the average yearly pay for case management director in Springfield, IL is $122,511.00, according to ZipRecruiter salary data. Most workers in this role earn between $97,100.00 and $140,200.00 per year, depending on experience, location, and employer.

What does a case management director do?

As a case management director, you typically work in a hospital or healthcare facility, ensuring that the patient care meets organizational standards. Duties in a case management director role involve overseeing a team of case managers, guiding and training personnel, developing policies and procedures for the work, establishing and adhering to budgets, communicating with physicians and nurses, providing educational resources to patients, and managing related in-facility projects and patient outreach. Responsibilities can also include analytical tasks such as producing and evaluating reports, tracking department progress, reviewing treatment plans and goals, and providing feedback to case managers.

What does a case management director do?

A Case Management Director oversees the case management department within a healthcare facility, ensuring that patients receive coordinated and effective care. They manage a team of case managers, develop care policies, and collaborate with physicians and other healthcare professionals to optimize patient outcomes. Their responsibilities also include monitoring compliance with regulations, improving care transition processes, and managing department budgets. Ultimately, the Case Management Director plays a crucial role in enhancing patient satisfaction and the efficiency of healthcare delivery.

What are the key skills and qualifications needed to thrive as a case management director, and why are they important?

To thrive as a Case Management Director, you need a comprehensive background in healthcare, social work, or nursing, often supported by a bachelor's or master's degree and relevant licensure such as RN or LCSW. Familiarity with case management software, electronic health records (EHRs), and certifications like ACM or CCM is highly valued. Leadership, strategic thinking, and strong communication skills help drive team performance and coordinate care effectively. These competencies are crucial for ensuring optimal patient outcomes, regulatory compliance, and efficient resource management across healthcare settings.

What are some common challenges faced by case management directors, and how can they effectively address them?

Case Management Directors often encounter challenges such as coordinating multidisciplinary teams, managing caseloads efficiently, and ensuring compliance with evolving healthcare regulations. To address these issues, strong communication and leadership skills are essential, as is staying up to date with regulatory changes and best practices in care coordination. Building collaborative relationships across departments and implementing data-driven strategies can help streamline processes and improve patient outcomes.

What is the difference between Case Management Director vs Case Manager?

AspectCase Management DirectorCase Manager
CredentialsRelevant certifications (e.g., CCM, ACM), bachelor’s or master’s degree in healthcare or social servicesRelevant certifications (e.g., CCM), bachelor’s degree in related field
Work EnvironmentHealthcare facilities, insurance companies, social service agencies, overseeing teamsHospitals, clinics, community agencies, directly working with clients
ResponsibilitiesOverseeing case management programs, strategic planning, staff supervisionAssessing client needs, developing care plans, coordinating services

The main difference is that a Case Management Director oversees the entire program and manages staff, while a Case Manager works directly with clients to coordinate care. The director has broader responsibilities and strategic oversight, whereas the case manager focuses on individual client needs.

Is case management a good career?

A career as a case management director involves overseeing case managers and coordinating services in healthcare, social services, or legal settings. It requires strong organizational, communication, and leadership skills, often supported by relevant certifications and a background in the field. The role offers opportunities for advancement and meaningful work helping clients access resources and support.

What is a case management director?

A case management director is a healthcare or social services professional responsible for overseeing case management programs, coordinating services for clients, and ensuring compliance with regulations. They typically manage staff, develop policies, and utilize case management software to improve client outcomes. Strong leadership, communication skills, and relevant certifications are often required.
More about Case Management Director jobs

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The most popular types of Case Management jobs in Springfield, IL are:

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For Case Management Director jobs in Springfield, IL, the most frequently searched job titles are:

What job categories do people searching Case Management Director jobs in Springfield, IL look for?

The top searched job categories for Case Management Director jobs in Springfield, IL are:

What cities near Springfield, IL are hiring for Case Management Director jobs?

Cities near Springfield, IL with the most Case Management Director job openings:

Case Management Director jobs near you
Infographic showing various Case Management Director job openings in Springfield, IL as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 19% Part Time, and 2% Contract. Highlights an 82% Physical, 3% Hybrid, and 15% Remote job distribution, with an average salary of $122,525 per year, or $58.9 per hour.

Case Manager

Helping Hands Of Springfield Inc

Springfield, IL

$48K - $51K/yr

Full-time

Re-posted 3 days ago

Key responsibilities

  • Conduct assessments and interviews to determine eligibility for the program before program entry

  • Develop and update action plans, case notes, and other documents related to participants' files in accordance with grant requirements

  • Provide ongoing life skills development and targeted interventions to support participants' independence and stability

Job description


Reports To: Director of Case Management
Hours: 40 hours per week. Must be willing to work the occasional night or weekend
Physical Demands: Ability to lift and move 40 lbs
Other: Access to personal transportation is necessary for this position
Qualifications: Bachelor’s degree in the area of social service or equivalent professional experience. Experience working in substance abuse and mental health field preferred.
Summary: Primary responsibility is providing and reporting case management services and life skill development for formerly homeless individuals. The case manager supports clients to increase their financial stability, improve their wellness, and reach independence. The Case Manager will work as part of a multi-disciplinary team to provide services.
Responsibilities:
  • Conduct assessments and interviews to determine eligibility for the program before program entry
  • Complete intakes and in-depth assessment at program entry
  • Develop and update action plans, case notes and other documents related to a participants file and in accordance with grant requirements. Action plans are generated based on written assessment and client buy-in
  • Provide ongoing life skills development including problem solving and skill development to aid in the participants’ process of improving independence and quality of life
  • Provide specialized and targeted interventions when clients are at risk of eviction
  • Connect participants to medical, mental health, and other supportive counseling services
  • Advocate for participants so they can obtain services specified in their action plan
  • Provide outreach in order to engage participants who do not follow through with appointments and case management
  • Establish a broad base of knowledge of community services and communicating appropriate referrals to clients
  • Engage with community partners to provide services onsite and offsite
  • Conduct scheduled visits in the client’s unit to ensure compliance with lease and program rules
  • Guide participants through the process of application, qualification, re-determination for SSI, SSDI, Medicaid, Medicare, SNAP, and other benefits/services as needed
  • Distribute grant funded and/or donated goods to clients as available. Document receipt and follow grant guidelines regarding distribution
  • Keep and maintain accurate and up-to-date client files. This includes data in HMIS and client’s physical file
  • Track and report outcomes and provide data updates on participants as directed
Other Responsibilities: Participate in on-site and off-site trainings and meetings; Attend external and internal case staffing meetings as necessary to coordinate services; Work as part of team to ensure service delivery to all clients;
Transport client’s in agency vehicle as directed by supervisor; While performing the duties of this job, the employee is regularly required to talk or hear, sit, use hands, reach with hands and arms, stand, walk, and use stairs. Other duties as assigned.
Helping Hands of Springfield is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard for race, ethnicity, religion, sexual orientation, veteran status, national origin, or disability.