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Case Management Coordinator Jobs in Puerto Rico (NOW HIRING)

WESTCARE INC

Case Manager (51106)

Caguas, PR · On-site

$19.50 - $25/hr

... management services to children, adolescents, and families participating in the Family Tree Program. The Case Manager coordinates behavioral health, medical, educational, social, and community-based ...

WESTCARE INC

Case Manager (51106)

Caguas, PR · On-site

$19.50 - $25/hr

... management services to children, adolescents, and families participating in the Family Tree Program. The Case Manager coordinates behavioral health, medical, educational, social, and community-based ...

Alivia Health

PR · On-site

$14.25 - $17.50/hr

Role Summary: We're seeking a dedicated professional to support neurology patients in accessing treatment, managing authorizations, coordinating with healthcare providers, and providing ongoing case ...

Boys & Girls Club

SOCIAL WORKER IDE-PR

San Juan, PR · On-site

$22.50/hr

... Coordinator IDE-PR STATUS : Part Time - Hourly CLASIFICATION (FLSA): Non-Exempt GENERAL DESCRIPTION: The Social Worker for the IDE‑PR Program is responsible for providing direct case management and ...

Boys & Girls Club

SOCIAL WORKER IDE-PR

Arecibo, PR · On-site

$22.50/hr

... Coordinator IDE-PR STATUS : Part Time - Hourly CLASIFICATION (FLSA): Non-Exempt GENERAL DESCRIPTION: The Social Worker for the IDE‑PR Program is responsible for providing direct case management and ...

Alivia Health

PR · On-site

Coordinate with Pharmacy, Case Management, Inventory, Logistics, and other operational teams to ... Monitor and analyze Delivery Coordination performance metrics, including productivity, quality ...

BDO

Manager, Program Management

San Juan, PR

This position supports clients with procurement documentation, environmental review coordination ... May oversee case management and other production staff Qualifications, Knowledge, Skills, and ...

BDO USA

Manager, Program Management

San Juan, PR · On-site

This position supports clients with procurement documentation, environmental review coordination ... May oversee case management and other production staff Qualifications, Knowledge, Skills, and ...

Genco

PR · On-site

$45K - $55K/yr

... case support. The Corporate Paralegal & Compliance Specialist works closely with the Legal ... Corporate Management * Support the management of subsidiaries or affiliated entities. Federal ...

DaVita

Care Coordinator - Davita IKC - Vallejo

Lajas, PR · Hybrid

$25 - $28.50/hr

You'll work closely with Nurse Practitioners and RN Case Managers to coordinate care, facilitate ... Care Coordinator and Engagement Specialist - $500 * Registered Nurses - $2000 * Nurse Practitioners ...

Bio-Nuclear of Puerto Rico

PR · On-site

$13.50 - $17/hr

... case to the corresponding resource.Create the information for invoiced equipment in the CRM ... The Coordinator assigned to Application Specialists shall:a. Keep the Application Specialists ...

Lufthansa Technik

PR · On-site

... case of need. * Manage line maintenance related AOG shipments. * Perform inventory counts. * Perform administration-related tasks of U/S parts and inform Material Coordinator (resp. Supply ...

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Case Management Coordinator information

What are the key skills and qualifications needed to thrive as a case management coordinator?

To thrive as a Case Management Coordinator, you need a solid background in healthcare, social work, or a related field, often supported by a relevant degree or certification such as CCM or RN licensure. Familiarity with case management software, electronic medical records (EMR), and insurance processes is typically required. Strong organizational skills, empathy, and effective communication are crucial soft skills for coordinating care and advocating for clients. These abilities ensure efficient resource allocation, continuity of care, and positive outcomes for clients and healthcare organizations.

How does a case management coordinator typically collaborate with healthcare providers and community resources?

As a Case Management Coordinator, you will regularly communicate with physicians, nurses, therapists, and social workers to develop and oversee patient care plans. Collaboration often extends to community agencies and support services to ensure clients receive comprehensive, coordinated care. This role requires strong interpersonal skills and the ability to advocate effectively for clients while balancing diverse perspectives within an interdisciplinary team. Building and maintaining these professional relationships is key to achieving positive outcomes for patients.

What does a case management coordinator do?

A Case Management Coordinator is responsible for overseeing and coordinating care plans for clients or patients, ensuring they receive appropriate services and support. They assess client needs, collaborate with healthcare providers, social workers, and other professionals, and monitor progress to achieve optimal outcomes. Their role often involves arranging resources, tracking documentation, and advocating for the best interests of those they support. This position is common in healthcare, social services, and insurance settings.

What is the difference between Case Management Coordinator vs Social Worker?

AspectCase Management CoordinatorSocial Worker
CredentialsTypically requires a bachelor's degree in social work, psychology, or related field; certifications varyRequires a bachelor's or master's degree in social work (BSW or MSW); licensure often needed
Work EnvironmentHealthcare facilities, community agencies, insurance companiesHospitals, clinics, community organizations, government agencies
Employer & Industry UsageHealthcare providers, insurance companies, social service agenciesPublic and private social service organizations, healthcare settings
Common Search & ComparisonOften compared for roles involving care coordination and resource managementCompared for direct client advocacy and counseling roles

While both roles involve supporting clients and coordinating services, Case Management Coordinators primarily focus on organizing care plans and resources within healthcare or insurance settings. Social Workers often provide direct counseling, advocacy, and broader social support. The roles overlap in client interaction but differ in scope and responsibilities.

What are the most commonly searched types of Case Management jobs in Puerto Rico? The most popular types of Case Management jobs in Puerto Rico are:
What are popular job titles related to Case Management Coordinator jobs in Puerto Rico? For Case Management Coordinator jobs in Puerto Rico, the most frequently searched job titles are:
What job categories do people searching Case Management Coordinator jobs in Puerto Rico look for? The top searched job categories for Case Management Coordinator jobs in Puerto Rico are:
What cities in Puerto Rico are hiring for Case Management Coordinator jobs? Cities in Puerto Rico with the most Case Management Coordinator job openings:
Case Management Coordinator jobs near you
Infographic showing various Case Management Coordinator job openings in Puerto Rico as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 14% Part Time, 2% Temporary, and 3% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution.

Case Manager (51106)

WESTCARE INC

Caguas, PR • On-site

$19.50 - $25/hr

Other

Re-posted 28 days ago

Job description

Position Summary:
The Family Tree Program Case Manager is responsible for providing comprehensive case management services to children, adolescents, and families participating in the Family Tree Program. The Case Manager coordinates behavioral health, medical, educational, social, and community-based services to ensure families receive integrated, person-centered, and culturally responsive care.
Working within SAMHSA's principles of recovery, resilience, trauma-informed care, family engagement, and health equity, the Case Manager assists participants in overcoming barriers to treatment, strengthening protective factors, improving family functioning, and increasing access to community resources that promote long-term wellness.
Essential Job Functions:
  • Conduct comprehensive strengths-based assessments of participant and family needs.
  • Develop individualized service plans in collaboration with participants, families, and the multidisciplinary treatment team.
  • Coordinate behavioral health, substance use, primary care, educational, vocational, housing, transportation, and social service supports.
  • Monitor clients progress toward established goals and revise service plans as needed.
  • Ensure continuity of care across providers and systems.
  • Embrace and embody WestCare's mission, vision, guiding principles, clinical vision, and goals.
  • Build collaborative relationships with children, youth, caregivers, and family members.
  • Psychoeducation and prevention in substance use and risk behaviors. Providing group and individual interventions.
  • Encourage active family participation in treatment planning and service delivery.
  • Educate families regarding available community resources and support services.
  • Promote family resilience, empowerment, and self-advocacy.
  • Identify participants experiencing behavioral health crises.
  • Coordinate crisis intervention services and safety planning.
  • Facilitate referrals to emergency behavioral health services when appropriate.
  • Follow up after crisis episodes to ensure continuity of care.
  • Maintain timely, accurate, and complete case records.
  • Document all clients contacts in accordance with organizational policies and grant requirements.
  • Complete assessments, service plans, progress notes, referrals, and discharge documentation within required timeframes.
  • Maintain confidentiality consistent with HIPAA and organizational policies.
  • Participate in multidisciplinary treatment team meetings.
  • Collaborate with therapists, psychiatrists, peer support specialists, schools, healthcare providers, child welfare agencies, juvenile justice, and community partners.
  • Advocate for participant needs across systems of care.
  • Conduct outreach to participants who miss appointments.
  • Utilize engagement strategies to reduce barriers to treatment.
  • Promote retention and successful completion of services.
  • Assist with collection of program performance measures.
  • Participate in quality improvement activities.
  • Support SAMHSA reporting requirements and outcome measurement activities.
  • Participate in staff meetings and required trainings.
  • Complete continuing education related to trauma-informed care, family engagement, behavioral health, and evidence-based practices.
  • Perform other duties as assigned.

Essential Qualifications:
Certifications/Licenses:
Education:
Bachelor's degree from an accredited college or university in social work, psychology, counseling, and/or similar course of study, plus six (6) months of professional experience in chemical addiction or mental health counseling. Individuals must be a team player, pay attention to detail, and have a collaborative nature and be willing to travel.
Experience and Competencies:
  • Experience working with children, adolescents, and families preferred.
  • Experience working in behavioral health, substance use treatment, child welfare, healthcare, education, or community-based programs preferred.
  • Experience with SAMHSA-funded programs preferred.
  • Trauma-informed care
  • Family-centered practice
  • Recovery-oriented systems of care
  • Child and adolescent development
  • Behavioral health disorders
  • Substance use disorders
  • Community resources
  • Care coordination principles
  • Crisis intervention
  • Motivational interviewing
  • Cultural humility
  • Social determinants of health
  • Build rapport with diverse families.
  • Maintain professional boundaries.
  • Work independently and collaboratively.
  • Prioritize multiple cases.
  • Maintain accurate documentation.
  • Navigate electronic health records.
  • Communicate effectively verbally and in writing.
  • Problem solve and advocate effectively.
  • Experience creating and giving group workshop sessions.

Working Conditions:
  • Work is primarily performed in an office or residential treatment setting; and
  • Some outdoor activities may be required.

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