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Online Case Manager Jobs in Puerto Rico (NOW HIRING)

Case Manager

Manati, PR

$17 - $21.75/hr

Case Manager Career Opportunity Recognized for your abilities as a Case Manager Are you ready for a Case Management role that brings your career closer to home and heart? Join Encompass Health, where ...

Case Manager

Manati, PR · On-site

$17 - $21.75/hr

Case Manager Career Opportunity Recognized for your abilities as a Case Manager Are you ready for a Case Management role that brings your career closer to home and heart? Join Encompass Health, where ...

Serves as part of the case management team. * Ensure HMIS data is collected and available for data entry in a timely manner. Enter the HMIS data into the system as required. * Participates in agency ...

Serves as part of the case management team. * Ensure HMIS data is collected and available for data entry in a timely manner. Enter the HMIS data into the system as required. * Participates in agency ...

Serves as part of the case management team. * Ensure HMIS data is collected and available for data entry in a timely manner. Enter the HMIS data into the system as required. * Participates in agency ...

Serves as part of the case management team. * Ensure HMIS data is collected and available for data entry in a timely manner. Enter the HMIS data into the system as required. * Participates in agency ...

PR · On-site

$21.63/hr

SUMMARY: The Case Manager III provides assessment, monitoring, planning, linkage, and advocacy for the most appropriate services to individuals enrolled in the Supportive Services for Veteran ...

PR · On-site

$13.50/hr

Resumen de la Posición Responsable de coordinar servicios de manejo de casos, prevención y alcance comunitario dirigidos a jóvenes y poblaciones en riesgo. Facilita talleres educativos y ...

PR

$13.50/hr

Resumen de la Posicion Responsable de coordinar servicios de manejo de casos, prevencion y alcance comunitario dirigidos a jovenes y poblaciones en riesgo. Facilita talleres educativos y actividades ...

Case Review Representative

Guaynabo, PR · On-site +1

$13 - $15/hr

Triage and manage inbound calls, routing case specific calls to an appropriate team member, and resolving tier 1 level issues * Triage and manage inbound emails from health plan clients, routing case ...

About the Role The Case Review Specialist ensures that case documentation is provided by the ... Our Current Solutions Through the use of OncoHealth's utilization management system, OneUM , our ...

About the Role The Case Review Specialist ensures that case documentation is provided by the ... Our Current Solutions Through the use of OncoHealth's utilization management system, OneUM , our ...

Triage and manage inbound calls, routing case specific calls to an appropriate team member, and resolving tier 1 level issues * Triage and manage inbound emails from health plan clients, routing case ...

Provide case management for children and, occasionally, adolescents, ensuring timely interventions and follow-up. * Conduct school visits and maintain regular presence within assigned schools.

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Online Case Manager information

What is an Online Case Manager job?

An Online Case Manager is a professional who provides remote support to clients by assessing their needs, developing care plans, and coordinating services. They typically work in healthcare, social services, or legal fields, ensuring clients receive appropriate resources and assistance. Communication is primarily done through phone, email, and virtual meetings. Their role involves documentation, advocacy, and ongoing case evaluation to improve client outcomes.

What does a typical day look like for an Online Case Manager?

A typical day for an Online Case Manager involves managing a caseload of clients by reviewing their needs, coordinating digital resources, and facilitating virtual meetings or check-ins. You'll use online management systems to track progress, document interactions, and ensure accurate and timely follow-ups on client action plans. Collaboration is often required with external partners, healthcare providers, or internal team members through phone calls, video conferences, or secure messaging platforms. The remote nature of the job allows for flexibility but also requires excellent organizational skills and self-motivation to balance multiple cases and deadlines efficiently.

What are the key skills and qualifications needed to thrive in the Online Case Manager position, and why are they important?

To thrive as an Online Case Manager, you need a background in social work, counseling, or a related field, combined with strong organizational and communication skills. Familiarity with case management software, secure messaging platforms, and knowledge of privacy regulations like HIPAA are commonly required. Exceptional problem-solving ability, empathy, and the capacity to work independently make someone stand out in this position. These skills enable effective support for clients in a remote environment, ensuring timely coordination and positive outcomes.

What are popular job titles related to Online Case Manager jobs in Puerto Rico? For Online Case Manager jobs in Puerto Rico, the most frequently searched job titles are:
What job categories do people searching Online Case Manager jobs in Puerto Rico look for? The top searched job categories for Online Case Manager jobs in Puerto Rico are:
What cities in Puerto Rico are hiring for Online Case Manager jobs? Cities in Puerto Rico with the most Online Case Manager job openings:
Infographic showing various Online Case Manager job openings in Puerto Rico as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.
Case Manager

$17 - $21.75/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 6 days ago


Encompass Health rating

6.9

Company rating: 6.9 out of 10

Based on 418 frontline employees who took The Breakroom Quiz

454th of 890 rated healthcare providers


Job description

Case Manager Career Opportunity


Recognized for your abilities as a Case Manager
Are you ready for a Case Management role that brings your career closer to home and heart? Join Encompass Health, where being a Case Manager goes beyond just a job; it positions you as a vital link between exceptional care and the transformative impact on each patient's journey. As the leading provider of rehabilitation care in the nation, this opportunity allows you to leverage your clinical expertise while contributing to the well-being of individuals in your community. Manage resources, coordinate patient care from admission to post-discharge, and oversee interdisciplinary plan-of-care decisions. This is more than a career move; it's a chance to shape a future where care and compassion converge for truly meaningful outcomes.


A Glimpse into Our World
At Encompass Health, you'll experience the difference the moment you become a part of our team. Working with us means aligning with a rapidly growing national inpatient rehabilitation leader. We take pride in the growth opportunities we offer and how our team unites for the greater good of our patients. Our achievements include being named one of the "World's Most Admired Companies" and receiving the Fortune 100 Best Companies to Work For Award, among other accolades, which is nothing short of amazing.


Starting Perks and Benefits
At Encompass Health, we are committed to creating a supportive, inclusive, and caring environment where you can thrive. From day one, you will have access to:

  • Affordable medical, dental, and vision plans for both full-time and part-time employees and their families.
  • Generous paid time off that accrues over time.
  • Opportunities for tuition reimbursement and continuous education.
  • Company-matching 401(k) and employee stock purchase plans.
  • Flexible spending and health savings accounts.
  • A vibrant community of individuals passionate about the work they do!

Become the Case Manager you always wanted to be

  • Work with interdisciplinary team, guiding treatment plans based on patient needs and preferences.
  • Coordinate with interdisciplinary team to establish tentative discharge plan and contingency plans.
  • Participate in planning for and the execution of patient discharge experience.
  • Monitor patient experience: quality/timeliness/service appropriateness/payors/expectations.
  • Facilitate team conferences weekly and coordinate all treatment plan modifications.
  • Complete case management addendums and all required documentation.
  • Maintain knowledge of regulations/standards, company policies/procedures, and department operations.
  • Review/analyze case management reports, including Key Care Indicators, and plan appropriate actions.
  • Understand commercial contract levels, exclusions, payor requirements, and recertification needs.
  • Attend Acute Care Transfer (ACT) meetings to identify trends and collaboratively reduce ACTs.
  • Meet with patient/family per Patient Arrival and Initial Visit Standard within 24 hrs of admission.
  • Perform assessment of goals and complete case management addendum within 48 hours of admission.
  • Educate patient/family on rehabilitation and Case Manager role; establish communication plan.
  • Schedule and facilitate family conferences as needed.
  • Assist patient with timely procuring/planning of resources to avoid discharge delays or issues.
  • Monitor compliance with regulations for orthotics and prosthetics ordering and payment.
  • Make appropriate/timely referrals, including documentation to post discharge providers/physicians.
  • Ensure accuracy of discharge and payor-related information in the patient record.
  • Participate in utilization review process: data collection, trend review, and resolution actions.
  • Participate in case management on-call schedule as needed.

Qualifications

  • License or Certification:
    • Must be qualified to independently complete an assessment within the scope of practice of his/her discipline (for example, RN, SW, OT, PT, ST, and Rehabilitation Counseling).
    • If licensure is required for one's discipline within the state, individual must hold an active license.
    • Must meet eligibility requirements for CCM or ACM certification upon entry into this position OR within two years of entry into the position.
    • CCM or ACM certification required OR must be obtained within two years of being placed in the Case Manager II position.
  • Minimum Qualifications:
    • For Nursing, must possess minimum of an Associate Degree in Nursing, RN licensure with BSN preferred. A diploma is acceptable only in those states whose minimum requirement for licensure or certification is a diploma rather than an Associate Degree.
    • For all other eligible licensed or certified health care professionals, must possess a minimum of a bachelor's degree and graduate degree is preferred.
    • 2 years of rehabilitation experience preferred.

What Encompass Health employees say

Pay

Benefits

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Workplace

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About Encompass Health

Sourced by ZipRecruiter

Helping patients regain hope and independence, Encompass Health is a national leader in post-acute care. We operate rehabilitation hospitals in 36 states as well as Puerto Rico. Following the Encompass Way, we are driven by our core values: We proudly set the standard, lead with empathy, do what's right, focus on the positive, and remain stronger together.

Industry

Hospitals

Company size

10,000+ Employees

Headquarters location

Birmingham, AL, US