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Recovery Case Manager Jobs in Puerto Rico (NOW HIRING)

WESTCARE INC

Case Manager (51106)

Caguas, PR · On-site

$19.50 - $25/hr

Working within SAMHSA's principles of recovery, resilience, trauma-informed care, family engagement, and health equity, the Case Manager assists participants in overcoming barriers to treatment ...

WESTCARE INC

Case Manager (51106)

Caguas, PR

Working within SAMHSA's principles of recovery, resilience, trauma-informed care, family engagement, and health equity, the Case Manager assists participants in overcoming barriers to treatment ...

BDO USA

Manager, Program Management

San Juan, PR · On-site

... Disaster Recovery programs, projects, and activities. This position supports clients with ... May oversee case management and other production staff Qualifications, Knowledge, Skills, and ...

BDO

Manager, Program Management

San Juan, PR

... Disaster Recovery programs, projects, and activities. This position supports clients with ... May oversee case management and other production staff Qualifications, Knowledge, Skills, and ...

UHS

PR · On-site

... recovery, and continuity of care. Website: The Clinical Manager (CLM) of the Behavioral Health ... Offers support to Case Managers and to all the efforts related to complying with handling the phone ...

UHS

PR · On-site

... recovery, and continuity of care. Website: The Clinical Manager (CLM) of the Behavioral Health ... Offers support to Case Managers and to all the efforts related to complying with handling the phone ...

San Juan Capestrano

Charge Nurse

San Juan, PR · On-site

Communicate therapeutically and professionally with patients, visitors, case managers, coworkers ... recovery environment (inpatient or outpatient) preferred. Some experience as a change RN preferred.

Tetra Tech, Inc.

Customer Service Specialist

Ponce, PR · On-site

$15 - $17/hr

Document all applicant interactions accurately in the designated case management system. * Protect ... Experience supporting government-funded, disaster recovery, housing, infrastructure, community ...

Tetra Tech

Customer Service Specialist

Ponce, PR

$15 - $17/hr

Document all applicant interactions accurately in the designated case management system. * Protect ... Experience supporting government-funded, disaster recovery, housing, infrastructure, community ...

LifeLink

Remote Administrator on Call PR

Guaynabo, PR · On-site +1

... management, allocation, recovery, and overall coordination of donor-related actions. The Remote ... case activity reviews. * Engages in review, education, and required organizational meetings to ...

LEGAL PROJECT MANAGEMENT PARTNERS LLC

PR · On-site

This role is fully on-site and will focus on the execution, documentation, and lifecycle management ... Establish scientifically justified acceptance criteria, sampling plans, and worst-case product ...

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All JobsRecovery Case JobsRecovery Case Manager JobsRecovery Case Manager Jobs in Puerto Rico

Recovery Case Manager information

What is the difference between Recovery Case Manager vs Rehabilitation Counselor?

AspectRecovery Case ManagerRehabilitation Counselor
CredentialsTypically requires a bachelor's degree; certifications like CCM or CRC are commonRequires a master's degree in counseling or related field; CRC certification often preferred
Work EnvironmentHealthcare facilities, insurance companies, community agenciesRehabilitation centers, mental health clinics, government agencies
Industry UsageUsed in healthcare, insurance, and social services to coordinate recovery plansUsed in mental health and disability services to assist clients in rehabilitation

Recovery Case Managers and Rehabilitation Counselors both support individuals with health or disability challenges. While Recovery Case Managers focus on coordinating recovery plans within healthcare and insurance settings, Rehabilitation Counselors primarily assist clients in mental health and disability rehabilitation through counseling and therapy. Both roles require relevant certifications and work in related environments, but their specific focus and client interactions differ.

What is a recovery case manager?

Recovery Case Managers are professionals who support individuals recovering from substance abuse, mental health challenges, or other life difficulties. They help clients develop and follow personalized recovery plans, connect them with resources such as counseling, housing, and employment, and monitor their progress. Recovery Case Managers act as advocates, guides, and motivators to ensure clients stay on track and access the services they need to achieve long-term recovery.

How does a recovery case manager typically collaborate with other professionals to support client progress?

Recovery Case Managers work closely with a multidisciplinary team, including therapists, medical providers, social workers, and sometimes legal advocates, to coordinate comprehensive care for clients. They regularly attend case conferences, share updates on client progress, and help develop individualized recovery plans. Effective communication and collaboration are essential, as the Case Manager often serves as the central point of contact, ensuring all team members are aligned and that clients receive seamless support throughout their recovery journey.

What are the key skills and qualifications needed to thrive as a recovery case manager, and why are they important?

To thrive as a Recovery Case Manager, you need a solid understanding of case management principles, mental health and substance abuse issues, typically supported by a degree in social work, psychology, or a related field. Familiarity with case management software, electronic health records, and certifications like Certified Case Manager (CCM) are often required. Strong interpersonal skills, active listening, and cultural sensitivity are crucial for building trust and effectively supporting clients in recovery. These competencies ensure personalized care, effective coordination of services, and improved client outcomes.

What are popular job titles related to Recovery Case Manager jobs in Puerto Rico?

For Recovery Case Manager jobs in Puerto Rico, the most frequently searched job titles are:

What job categories do people searching Recovery Case Manager jobs in Puerto Rico look for?

The top searched job categories for Recovery Case Manager jobs in Puerto Rico are:

What cities in Puerto Rico are hiring for Recovery Case Manager jobs?

Cities in Puerto Rico with the most Recovery Case Manager job openings:

Recovery Case Manager jobs near you
Infographic showing various Recovery Case Manager job openings in Puerto Rico as of July 2026, with employment types broken down into 1% As Needed, 79% Full Time, 16% Part Time, and 4% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution.

Case Manager - Scheduler

Tidal Basin Holdco, LLC

Guaynabo, PR • On-site

Temporary

Re-posted 8 days ago

Job description

Tidal Basin is looking for professionals to work on its projects nationwide; however, greater emphasis will be placed on our Puerto Rico market sector. Interested parties will be prioritized if they are already in Puerto Rico. Applicants who are bilingual are preferred. For more information about Tidal Basin, please access https://www.tidalbasingroup.com/.
Position Summary: The objective of the Case Manager with extended functions as a Scheduler is to provide case management services to an assigned caseload of disaster recovery clients in Puerto Rico. The Case Manager will provide assistance to eligible applicants affected by federally declared disasters performing activities related to but may not be limited to program eligibility determinations, income verifications, duplication of benefit analyses, award coordination, status updates and other related case management activities. Eligible applicants may be individual homeowners or business entities impacted by disasters. The Case Manager is responsible for ensuring any services provided to the applicant are documented and organized in program tracking systems. Program areas of focus include housing recovery, economic recovery, and infrastructure
Job Duties and Responsibilities include:
Responsible for assisting program/project management team with the provision of case management services related to CDBG-DR funded projects. Specific duties may include:
  • Provide one-on-one conversations with applicants to complete intake forms and applications to assess unmet needs and develop a recovery plan.
  • Lead efforts to compile applicant information, including assistance eligibility and income documentation, and submit applications for funding sources including CDBG-DR.
  • Follow-up with client to ensure documentation requirements are met and client is moving forward to meet programmatic objectives.

  • Collect, compile, analyze, report and maintain necessary data in program tracking systems for statistics and reporting.
  • Assist in coordinating site visits to determine eligible scopes of work for eligible properties under various programs.
  • Maintain knowledge of CDBG-DR policies, procedures, and regulatory requirements
  • Create, monitor, and analyze project schedules in accordance with standard of best project practice
  • Track, analyze, and report information appropriately to allow the project teams to manage their projects and evaluate weekly reports

  • Ensure accuracy of project schedules and performed version control
  • Coordinate project schedules, tasks, meeting updates, and efficient distribution of reports
  • Monitor projects' progress, including identifying critical activities and reviewing forecasts and progress achieved to date
  • Maintain project risk register to ensure that risks are effectively managed to minimize their impact on schedule, scope, and budget of projects
  • Track baselines, perform what-if analysis, and develop contingency plans.

  • Perform coordination of cross-functional departments or divisions to identify project issues, monitor action items, and work with the project manager to ensure resolution.
  • Perform other duties as needed, subject to changes in Program's Guidelines and Standard Operation Procedures (SOP) changes.
  • Work within the prescribed system of record for the program which is designed to manage program workflow, manage applicant data and provide available reporting as necessary.
  • Responds to routine inquiries from external and internal sources with standard correspondence or other messaging mechanisms.
  • Prepare applicant files for closeout once recovery needs are met.

  • Perform other duties as assigned

Required Skills and Competencies:
  • Excellent organizational skills and attention to detail.
  • Strong interpersonal, analytical, and problem-solving skills.

  • Previous disaster response/recovery/case management experience a plus.
  • Demonstrated Customer Service expertise.
  • Ability to communicate effectively, verbally and in writing.
  • Excellent time management skills with a proven ability to meet deadlines.
  • Experience working with federal grant-funded programs including HUD CDBG, CDBG-DR, or CDBG-MIT.

  • Bilingual candidates in English/Spanish Preferred.

Required Education and Experience:
  • Bachelor's degree or higher education in the areas of engineering, architecture, administration, human resources, accounting, law, public administration/policy or other related field and 2+ years in Case Management with a focus on infrastructure, community development, disaster recovery, housing projects or;
  • At least 3+ years of relevant case management experience in any social services field or other relevant field.
  • Proficient in MS Office Suite.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Rising Phoenix Holdings Corporation is an Equal Employment Opportunity Employer.

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