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Social Work Case Manager Jobs in Puerto Rico (NOW HIRING)

WESTCARE INC

Case Manager (51106)

Caguas, PR · On-site

$19.50 - $25/hr

The Case Manager coordinates behavioral health, medical, educational, social, and community-based ... Bachelor's degree from an accredited college or university in social work, psychology, counseling ...

WESTCARE INC

Case Manager (51106)

Caguas, PR

$19.50 - $25/hr

The Case Manager coordinates behavioral health, medical, educational, social, and community-based ... Bachelor's degree from an accredited college or university in social work, psychology, counseling ...

Boys & Girls Club

TRABAJADOR SOCIAL

San Juan, PR · On-site

$31K/yr

Trabajador Social Área: Operaciones Reporta a: Director de Centro Status :  Tiempo completo  Tiempo parcial Clasificación (FLSA):  Exento  No-Exento Descripción General: Es responsable ...

Alcanzando Horizontes LLC

PR · On-site

$19/hr

Alcanzando Horizontes is a dedicated Social Security Disability advocacy practice committed to ... Ability to work independently while contributing effectively within a collaborative team ...

Boys & Girls Club

SOCIAL WORKER IDE-PR

Arecibo, PR · On-site

$22.50/hr

Social Pillar PROGRAM: IDE-PR LOCATIONS : Arecibo / Luis Llorens Torres REPORTS TO: Program ... TASKS AND WORK ACTIVITIES: * Provide case management for children and, occasionally, adolescents ...

Boys & Girls Club

SOCIAL WORKER IDE-PR

San Juan, PR · On-site

$22.50/hr

Social Pillar PROGRAM: IDE-PR LOCATIONS : Arecibo / Luis Llorens Torres REPORTS TO: Program ... TASKS AND WORK ACTIVITIES: * Provide case management for children and, occasionally, adolescents ...

WESTCARE INC

Case Manager (51783)

Barceloneta, PR · On-site

$13.05/hr

Bachelor's Degree in a social service field, preferred. Ability to understand substance abuse ... Work is primarily performed in an office or residential treatment setting; and * Some outdoor ...

WESTCARE INC

Case Manager (51783)

Barceloneta, PR · On-site

$13.05/hr

Bachelor's Degree in a social service field, preferred. Ability to understand substance abuse ... Work is primarily performed in an office or residential treatment setting; and * Some outdoor ...

Encompass Health

Case Manager

Manati, PR

$17 - $21.75/hr

Work with interdisciplinary team, guiding treatment plans based on patient needs and preferences ... Complete case management addendums and all required documentation. * Maintain knowledge of ...

Encompass Health

Case Manager

Manati, PR

$17 - $21.75/hr

Work with interdisciplinary team, guiding treatment plans based on patient needs and preferences ... Complete case management addendums and all required documentation. * Maintain knowledge of ...

Five and Fly

Case Manager

Caguas, PR · On-site +1

$70K - $75K/yr

Case Manager Department: Case Manager Employment Type: Full Time Location: Caguas, PR Compensation ... Work closely with proposal teams to align content with the capture strategy and customer ...

Five and Fly, LLC.

Case Manager

Caguas, PR

$19.50 - $25/hr

The Capture Manager is entrusted with the strategic pursuit of new business opportunities, with a ... Work closely with proposal teams to align content with the capture strategy and customer ...

St Vincent De Paul Cares

PR · On-site

$21.63/hr

The Case Manager III provides assessment, monitoring, planning, linkage, and advocacy for the most ... This position requires a minimum a bachelor's degree in social work or related field * Minimum two ...

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Social Work Case Manager information

What is a social work case manager?

A social work case manager works with clients to assess their needs, facilitate treatment or access to programs and services, and oversee the progress of each case. Your responsibilities and duties in this career include making assessments and creating a care plan, but you also coordinate between different members of the assistance team to make sure each client is getting the necessary support and has access to the resources that they need. A social work case manager may work with families or individuals.

What does a social work case manager do in social work?

A social work case manager assesses clients' needs, develops care plans, and coordinates services such as healthcare, housing, and counseling to support individuals and families. They often work in community agencies or healthcare settings, requiring strong communication, organizational skills, and knowledge of social services resources.

What are the key skills and qualifications needed to thrive as a social work case manager, and why are they important?

To thrive as a Social Work Case Manager, you need a bachelor's or master's degree in social work, knowledge of case management practices, and licensure as required by your state. Familiarity with case management software, electronic health records (EHRs), and documentation systems is typically necessary. Strong interpersonal skills, cultural competence, and effective communication set exceptional case managers apart. These skills and qualifications are crucial for advocating effectively, coordinating resources, and supporting diverse client needs in complex social service environments.

What are some common challenges social work case managers face when coordinating care for clients?

Social Work Case Managers often encounter challenges such as balancing large caseloads, navigating complex social service systems, and addressing barriers that clients face—including housing instability, limited access to healthcare, and financial constraints. They must also maintain strong communication with multidisciplinary teams while advocating for clients' needs and confidentiality. Successfully managing these aspects requires excellent organizational skills, resilience, and the ability to build trusting relationships with both clients and community partners.
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What cities in Puerto Rico are hiring for Social Work Case Manager jobs? Cities in Puerto Rico with the most Social Work Case Manager job openings:
Social Work Case Manager jobs near you
Infographic showing various Social Work Case Manager job openings in Puerto Rico as of July 2026, with employment types broken down into 75% Full Time, 20% Part Time, and 5% Temporary. Highlights an 100% In-person job distribution.

Case Manager (51106)

WESTCARE INC

Caguas, PR • On-site

$19.50 - $25/hr

Other

Re-posted 28 days ago

Job description

Position Summary:
The Family Tree Program Case Manager is responsible for providing comprehensive case management services to children, adolescents, and families participating in the Family Tree Program. The Case Manager coordinates behavioral health, medical, educational, social, and community-based services to ensure families receive integrated, person-centered, and culturally responsive care.
Working within SAMHSA's principles of recovery, resilience, trauma-informed care, family engagement, and health equity, the Case Manager assists participants in overcoming barriers to treatment, strengthening protective factors, improving family functioning, and increasing access to community resources that promote long-term wellness.
Essential Job Functions:
  • Conduct comprehensive strengths-based assessments of participant and family needs.
  • Develop individualized service plans in collaboration with participants, families, and the multidisciplinary treatment team.
  • Coordinate behavioral health, substance use, primary care, educational, vocational, housing, transportation, and social service supports.
  • Monitor clients progress toward established goals and revise service plans as needed.
  • Ensure continuity of care across providers and systems.
  • Embrace and embody WestCare's mission, vision, guiding principles, clinical vision, and goals.
  • Build collaborative relationships with children, youth, caregivers, and family members.
  • Psychoeducation and prevention in substance use and risk behaviors. Providing group and individual interventions.
  • Encourage active family participation in treatment planning and service delivery.
  • Educate families regarding available community resources and support services.
  • Promote family resilience, empowerment, and self-advocacy.
  • Identify participants experiencing behavioral health crises.
  • Coordinate crisis intervention services and safety planning.
  • Facilitate referrals to emergency behavioral health services when appropriate.
  • Follow up after crisis episodes to ensure continuity of care.
  • Maintain timely, accurate, and complete case records.
  • Document all clients contacts in accordance with organizational policies and grant requirements.
  • Complete assessments, service plans, progress notes, referrals, and discharge documentation within required timeframes.
  • Maintain confidentiality consistent with HIPAA and organizational policies.
  • Participate in multidisciplinary treatment team meetings.
  • Collaborate with therapists, psychiatrists, peer support specialists, schools, healthcare providers, child welfare agencies, juvenile justice, and community partners.
  • Advocate for participant needs across systems of care.
  • Conduct outreach to participants who miss appointments.
  • Utilize engagement strategies to reduce barriers to treatment.
  • Promote retention and successful completion of services.
  • Assist with collection of program performance measures.
  • Participate in quality improvement activities.
  • Support SAMHSA reporting requirements and outcome measurement activities.
  • Participate in staff meetings and required trainings.
  • Complete continuing education related to trauma-informed care, family engagement, behavioral health, and evidence-based practices.
  • Perform other duties as assigned.

Essential Qualifications:
Certifications/Licenses:
Education:
Bachelor's degree from an accredited college or university in social work, psychology, counseling, and/or similar course of study, plus six (6) months of professional experience in chemical addiction or mental health counseling. Individuals must be a team player, pay attention to detail, and have a collaborative nature and be willing to travel.
Experience and Competencies:
  • Experience working with children, adolescents, and families preferred.
  • Experience working in behavioral health, substance use treatment, child welfare, healthcare, education, or community-based programs preferred.
  • Experience with SAMHSA-funded programs preferred.
  • Trauma-informed care
  • Family-centered practice
  • Recovery-oriented systems of care
  • Child and adolescent development
  • Behavioral health disorders
  • Substance use disorders
  • Community resources
  • Care coordination principles
  • Crisis intervention
  • Motivational interviewing
  • Cultural humility
  • Social determinants of health
  • Build rapport with diverse families.
  • Maintain professional boundaries.
  • Work independently and collaboratively.
  • Prioritize multiple cases.
  • Maintain accurate documentation.
  • Navigate electronic health records.
  • Communicate effectively verbally and in writing.
  • Problem solve and advocate effectively.
  • Experience creating and giving group workshop sessions.

Working Conditions:
  • Work is primarily performed in an office or residential treatment setting; and
  • Some outdoor activities may be required.

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