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Case Management Associate Jobs in Fort Wayne, IN

Case management skills * Independent worker who is a self-starter that is reliable and dependable * Strong customer service background with a professional demeanor * Prefer a Bachelor or Associate ...

Case management skills * Independent worker who is a self-starter that is reliable and dependable * Strong customer service background with a professional demeanor * Prefer a Bachelor or Associate ...

Case management skills * Independent worker who is a self-starter that is reliable and dependable * Strong customer service background with a professional demeanor * Prefer a Bachelor or Associate ...

Family Case Manager

Fort Wayne, IN ยท On-site

$47K/yr

Maintain data to help management evaluate trends in family and child needs. The job profile is not ... Associate degree with a minimum of two (2) years of human services job experience, or * Completion ...

Family Case Manager

Fort Wayne, IN ยท On-site

$47K/yr

Maintain data to help management evaluate trends in family and child needs. The job profile is not ... Associate degree with a minimum of two (2) years of human services job experience, or * Completion ...

Maintain data to help management evaluate trends in family and child needs. The job profile is not ... Associate degree with a minimum of two (2) years of human services job experience, or * Completion ...

Family Case Manager

Albion, IN ยท On-site

$47K/yr

Maintain data to help management evaluate trends in family and child needs. The job profile is not ... Associate degree with a minimum of two (2) years of human services job experience, or * Completion ...

Maintain data which provides management an opportunity to evaluate family and children needs on a ... Associate degree with a minimum of two (2) years of human services job experience, or * Completion ...

Maintain data which provides management an opportunity to evaluate family and children needs on a ... Associate degree with a minimum of two (2) years of human services job experience, or * Completion ...

Showing results 21-40

Case Management Associate information

See Fort Wayne, IN salary details

$10

$19

$29

How much do case management associate jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for case management associate in Fort Wayne, IN is $19.49, according to ZipRecruiter salary data. Most workers in this role earn between $14.71 and $21.59 per hour, depending on experience, location, and employer.

What is the difference between Case Management Associate vs Social Worker?

AspectCase Management AssociateSocial Worker
Required CredentialsHigh school diploma or bachelor's degree; certifications varyBachelor's or master's degree in social work; licensure often required
Work EnvironmentHealthcare facilities, community organizations, insurance companiesHospitals, clinics, social service agencies
Employer & Industry UsageHealthcare, insurance, community servicesHealthcare, social services, government agencies
Common Search & ComparisonYesYes

While both roles involve supporting clients and coordinating services, Case Management Associates typically have less advanced credentials and focus on administrative and coordination tasks. Social Workers often hold advanced degrees and provide more in-depth counseling and advocacy. Understanding these differences helps in choosing the right career path or job search focus.

What is a case management associate?

A Case Management Associate is a professional who supports case managers in coordinating and managing patient care or social services. Their duties often include gathering patient information, assisting with documentation, scheduling appointments, and facilitating communication between clients, healthcare providers, and insurance companies. They help ensure that clients receive appropriate and timely services while maintaining accurate records. Case Management Associates typically work in hospitals, clinics, insurance companies, or social service agencies and play a key role in streamlining the case management process.

What are some common challenges faced by case management associates, and how can they be addressed?

Case Management Associates often navigate challenges such as balancing high caseloads, managing complex client needs, and coordinating communication among various service providers. Time management and organizational skills are crucial in prioritizing tasks and ensuring timely follow-up. Building strong relationships with clients and maintaining clear, consistent communication with interdisciplinary teams can help address these challenges and lead to more effective outcomes.

What are the key skills and qualifications needed to thrive as a case management associate, and why are they important?

To thrive as a Case Management Associate, you generally need foundational knowledge in healthcare or social services, often supported by an associate's or bachelor's degree in a related field. Familiarity with case management software, electronic health records (EHR), and documentation systems is typically required. Outstanding organizational skills, empathy, and effective communication help you excel in coordinating care and supporting clients. These competencies are essential for ensuring efficient case resolution, client satisfaction, and seamless collaboration with interdisciplinary teams.

What is the job of a case management associate?

The responsibilities of a case management associate involve managing cases for patients in a health care, mental health care, or social services setting. Your duties in this career often involve working on documentation for clients or patients. You may complete admission and discharge paperwork and communicate with patients or clients during the process so that they understand each step. Some case management aides may interact extensively with patients to get initial information that the caseworker or manager can use to make an assessment.

What are the most commonly searched types of Case Management jobs in Fort Wayne, IN? The most popular types of Case Management jobs in Fort Wayne, IN are:
What cities near Fort Wayne, IN are hiring for Case Management Associate jobs? Cities near Fort Wayne, IN with the most Case Management Associate job openings:
Infographic showing various Case Management Associate job openings in Fort Wayne, IN as of August 2026, with employment types broken down into 81% Full Time, 15% Part Time, 1% Temporary, and 3% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $37,870 per year, or $18.2 per hour.

Eligibility Specialist - Case Manager

DFR llc

Decatur, IN โ€ข On-site

$16.50/hr

Other

PTO

Posted 4 days ago


Job description

Overview
THIS POSITION IS LOCATED IN DECATUR, IN.
Knowledge Services has an opportunity for individuals drawn to the social service industry with the FSSA/Division of Family Resources (DFR) as an Eligibility Specialist. This position is responsible for assisting in the processing of applications from Indiana residents who are requesting public assistance. The DFR is responsible for determining eligibility for individuals applying and/or receiving public assistance. Programs include TANF (cash assistance), SNAP, and Medicaid. The Eligibility Specialist staff are responsible for assisting in the processing of new applications and documents for ongoing public assistance.
Knowledge Services, established in 1994 and headquartered in Indianapolis IN, is a certified woman-owned (WBE) professional services organization with over 1500 employees located in offices throughout North America. Founded by Julie Bielawski, CEO, Guidesoft, Inc. DBA Knowledge Services is an industry leader in Managed Service Programs (MSP), Employer of Record / Payrolling Services, National Recruitment, and Staffing Services. We provide outstanding services to major organizations in various industries, including; IT, Healthcare, Entertainment, Media, Federal and State Governments, Public Utilities, Telecom, Manufacturing and more.
Responsibilities
  • Eligibility Specialists gather data for all relevant assistance programs either face-to-face or via phone with clients
  • Verify all information is gathered accurately and meets state policies
  • Obtain release forms and medical records as needed
  • Verify income, assets, and other financial / legal documents
  • Review regulations and program requirements with clients
  • Utilize automated program to determine eligibility of state assistance programs
  • Data entry into state database
  • Respond to all inquiries in a timely manner via phone or email
Qualifications
  • Highly organized and analytical team player
  • Previous Case Manager experience is a plus
  • Strong written and verbal skills
  • Solid computer skills, Microsoft Office proficiency
  • Basic math skills
  • Case management skills
  • Independent worker who is a self-starter that is reliable and dependable
  • Strong customer service background with a professional demeanor
  • Prefer a Bachelor or Associate degree in Counseling or Social Services, but High School Diploma or GED required
  • 2 years' experience in a social service environment, state or local government is desired pertaining to employment / training programs
  • Previous experience as a Case Manager, Eligibility Specialist, Eligibility Associate, Office Manager, Call Center Customer Service Specialist, or Client Specialist encouraged to apply
The Eligibility Specialist position is an opportunity where you can make an immediate impact on your community, plus the potential for promotion. You will be provided an extensive training program to give you the skills to be successful in this role. The wage is $16.50/hr. This role offers paid time off, benefits, and a 37.5 hour work week of Monday-Friday 8:00AM-4:30PM.
If you are looking for a position that could be the start of your career, apply now for immediate consideration.
Physical Requirements:
  • Job frequently requires sitting, handling objects with hands.
  • Job occasionally requires standing, walking, reaching, talking, hearing, and lifting up to 25 pounds.
  • Knowledge Services is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the application or hiring process, please contact TalentHR@knowledgeservices.com.

Knowledge Services is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Knowledge Services does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws. People with disabilities, veterans, and military families are encouraged to apply.
#INDDFR