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Case Management Associate Jobs in Crown Point, IN

Genex

Medical Nurse Case Manager (RN)

Merrillville, IN · On-site

... case management process. Works as an intermediary between carriers, attorneys, medical care ... Diploma, Associate or bachelors degree in nursing or bachelors degree (or higher) in a health or ...

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$10

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$28

How much do case management associate jobs pay per hour?

As of May 28, 2026, the average hourly pay for case management associate in Crown Point, IN is $18.74, according to ZipRecruiter salary data. Most workers in this role earn between $14.13 and $20.77 per hour, depending on experience, location, and employer.

What Is the Job of a Case Management Associate?

The responsibilities of a case management associate involve managing cases for patients in a health care, mental health care, or social services setting. Your duties in this career often involve working on documentation for clients or patients. You may complete admission and discharge paperwork and communicate with patients or clients during the process so that they understand each step. Some case management aides may interact extensively with patients to get initial information that the caseworker or manager can use to make an assessment.

What are the key skills and qualifications needed to thrive as a Case Management Associate, and why are they important?

To thrive as a Case Management Associate, you generally need foundational knowledge in healthcare or social services, often supported by an associate's or bachelor's degree in a related field. Familiarity with case management software, electronic health records (EHR), and documentation systems is typically required. Outstanding organizational skills, empathy, and effective communication help you excel in coordinating care and supporting clients. These competencies are essential for ensuring efficient case resolution, client satisfaction, and seamless collaboration with interdisciplinary teams.

What are some common challenges faced by Case Management Associates, and how can they be addressed?

Case Management Associates often navigate challenges such as balancing high caseloads, managing complex client needs, and coordinating communication among various service providers. Time management and organizational skills are crucial in prioritizing tasks and ensuring timely follow-up. Building strong relationships with clients and maintaining clear, consistent communication with interdisciplinary teams can help address these challenges and lead to more effective outcomes.

What is a Case Management Associate?

A Case Management Associate is a professional who supports case managers in coordinating and managing patient care or social services. Their duties often include gathering patient information, assisting with documentation, scheduling appointments, and facilitating communication between clients, healthcare providers, and insurance companies. They help ensure that clients receive appropriate and timely services while maintaining accurate records. Case Management Associates typically work in hospitals, clinics, insurance companies, or social service agencies and play a key role in streamlining the case management process.

What is the difference between Case Management Associate vs Social Worker?

AspectCase Management AssociateSocial Worker
Required CredentialsHigh school diploma or bachelor's degree; certifications varyBachelor's or master's degree in social work; licensure often required
Work EnvironmentHealthcare facilities, community organizations, insurance companiesHospitals, clinics, social service agencies
Employer & Industry UsageHealthcare, insurance, community servicesHealthcare, social services, government agencies
Common Search & ComparisonYesYes

While both roles involve supporting clients and coordinating services, Case Management Associates typically have less advanced credentials and focus on administrative and coordination tasks. Social Workers often hold advanced degrees and provide more in-depth counseling and advocacy. Understanding these differences helps in choosing the right career path or job search focus.

More about Case Management Associate jobs
What are the most commonly searched types of Case Management jobs in Crown Point, IN? The most popular types of Case Management jobs in Crown Point, IN are:
What cities near Crown Point, IN are hiring for Case Management Associate jobs? Cities near Crown Point, IN with the most Case Management Associate job openings:
Case Management Associate jobs near you
RN Case Manager - Care Ally

RN Case Manager - Care Ally

Duly Health and Care

Oak Lawn, IL

$79.04K - $104K/yr

Other

Medical, Dental, Vision, Life, Retirement

Posted 23 days ago

Duly Health and Care rating

6.6

Company rating: 6.6 out of 10

Based on 107 frontline employees who took The Breakroom Quiz

554th of 864 rated healthcare providers

Job description

Overview
RN Case Manager - Care Ally - Joliet
  • Full-Time, 40 hours per week. Monday through Friday, 8:00 a.m. to 5:00 p.m.; flexibility to work later as needed
Benefits:
  • Comprehensive medical, dental, and vision benefits that include healthcare navigation assistance and medical coverage at 100% (after deductible) when utilizing a Duly provider.
  • Employer provided life and disability insurance.
  • $5,250 Tuition Reimbursement per year.
  • Immediate 401(k) match.
  • 40 hours paid volunteer time off.
  • A culture committed to community engagement and social impact.
  • Up to 12 weeks parental leave at 100% pay and a financial benefit for adoption and surrogacy for non-physician team members once eligibility requirements are met.
Responsibilities
The RN Case Manager - Care Ally works in collaboration with physicians, patients and families to promote quality outcomes for patients with complex medical needs. The Case Manager is responsible for increasing efficient utilization of health care services; identifying chronic or catastrophic cases through the case management process and initiating intensive case management according to program guidelines. The Case Manager is responsible for managing patients in all health care settings to assure the appropriate level-of-care is provided, to prevent inpatient re-admissions and ensure that the patients' medical, environmental and psychosocial needs are met over the continuum of care. The Nurse Case Manager acts as an advocate through the coordination and communication with the health care team and family regarding care planning and implementation of recovery goals. In addition, the case manager will assess and coordinate resources available to patients and maximize the use of health care benefits.
  • Analyze data collected from the predictive modeling tools to identify eligible patients for the Case Management Program.
  • Enroll and manage a case load of patients with complex medical needs, completing case management attestations and initial assessments in accordance with health plan requirements.
  • Develop individualized case management plans with prioritized goals and appropriate interventions in compliance with the risk stratification level requirements. In addition, complete all documentation, member communications, and case closures per policies and procedures.
  • Proficient in knowledge of current Case Management Standards
  • Coordinate Health Care Services with appropriate physicians and health care providers.
  • Manage and provide a comprehensive summary and log of all active Case Management Cases as required by the UM/QA Committee and/or Health Plan.
  • Act as a resource for Utilization Management Staff, physicians, office staff and Patients.
  • Assist with the evaluation and amendment of Case Management Policy and Procedures
  • Attend continuing education sessions and training relating to your job functions as required.
  • Perform additional duties/tasks as assigned.
Qualifications
LICENSURE/CERTIFICATION:
  • Must be an active Registered Nurse License in the State of Illinois in good standing.
  • Certification in Case Management, preferred.
  • Current CPR certification must be maintained (BLS).
EDUCATION:
  • Associate's degree in nursing required; Bachelor's degree in nursing preferred.
EXPERIENCE:
  • 2-4 years of experience working within the primary care or hospital setting as a Registered Nurse.
  • Previous experience working within case management preferred.

The compensation for this role includes a base pay range of $79,040-104,000, with the actual pay determined by factors such as skills, experience, education, certifications, geographic location, and internal equity. Additional compensation may be available through shift differentials, bonuses, and other incentives. Base pay is only a portion of the total rewards package.

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