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Case Management Associate Jobs in Boston, MA (NOW HIRING)

Enlyte

Vocational Case Manager

Boston, MA · On-site

$75K - $81K/yr

... case management training. Join our compassionate team and help make a positive difference in an ... Associate Degree or Bachelor's Degree in vocational evaluation, special education, behavioral ...

Enlyte

Vocational Case Manager

Boston, MA

$75K - $81K/yr

... Case Management Administrator Certification, ACM, Accredited Case Manager, MSW, Masters in Social Work, URAC, Vocational Case Manager Qualifications: * Education: Associate Degree or Bachelor ...

Dlapiper

Case Manager

Boston, MA · Hybrid

$70.43 - $112/hr

Supervises the development, management, coordination, and upkeep of all electronic tools to manage ... Acts as mentor and SME to associates and paralegals. * Develops and conducts trainings for team ...

Youre With US Inc

Community Based Case Manager

Salem, MA · On-site

$21 - $24/hr

Provide case management and skills training support to clients in areas such as career exploration ... Associates Degree in Human Services or related field, or 1+ years of experience within a day or ...

Youre With US Inc

Community Based Case Manager

Salem, MA · On-site

$21 - $24/hr

Provide case management and skills training support to clients in areas such as career exploration ... Associates Degree in Human Services or related field, or 1+ years of experience within a day or ...

Youre With US Inc

Community Based Case Manager

Salem, MA · On-site

$20 - $23/hr

Provide case management and skills training support to clients in areas such as career exploration ... Associates Degree in Human Services or related field, or 1+ years of experience within a day or ...

Lifeworks, Inc.

Case Manager (825)

Westwood, MA · On-site

$50K/hr

Provide support through case management (electronic (Icentrix) and physical case records ... A Bachelor's degree or an associate degree in a related field with two years of experience, or HS ...

Lifeworks, Inc.

Case Manager (363)

Norwood, MA · On-site

$48K/hr

Provide support through case management (electronic (Icentrix) and physical case records ... A Bachelor's degree or an associate degree in a related field with two years of experience, or HS ...

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All JobsCase Management Associate JobsCase Management Associate Jobs in Boston, MA

Case Management Associate information

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How much do case management associate jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for case management associate in Boston, MA is $21.46, according to ZipRecruiter salary data. Most workers in this role earn between $16.20 and $23.75 per hour, depending on experience, location, and employer.

What is a case management associate?

A Case Management Associate is a professional who supports case managers in coordinating and managing patient care or social services. Their duties often include gathering patient information, assisting with documentation, scheduling appointments, and facilitating communication between clients, healthcare providers, and insurance companies. They help ensure that clients receive appropriate and timely services while maintaining accurate records. Case Management Associates typically work in hospitals, clinics, insurance companies, or social service agencies and play a key role in streamlining the case management process.

What is the job of a case management associate?

The responsibilities of a case management associate involve managing cases for patients in a health care, mental health care, or social services setting. Your duties in this career often involve working on documentation for clients or patients. You may complete admission and discharge paperwork and communicate with patients or clients during the process so that they understand each step. Some case management aides may interact extensively with patients to get initial information that the caseworker or manager can use to make an assessment.

What are the key skills and qualifications needed to thrive as a case management associate, and why are they important?

To thrive as a Case Management Associate, you generally need foundational knowledge in healthcare or social services, often supported by an associate's or bachelor's degree in a related field. Familiarity with case management software, electronic health records (EHR), and documentation systems is typically required. Outstanding organizational skills, empathy, and effective communication help you excel in coordinating care and supporting clients. These competencies are essential for ensuring efficient case resolution, client satisfaction, and seamless collaboration with interdisciplinary teams.

What are some common challenges faced by case management associates, and how can they be addressed?

Case Management Associates often navigate challenges such as balancing high caseloads, managing complex client needs, and coordinating communication among various service providers. Time management and organizational skills are crucial in prioritizing tasks and ensuring timely follow-up. Building strong relationships with clients and maintaining clear, consistent communication with interdisciplinary teams can help address these challenges and lead to more effective outcomes.

What is the difference between Case Management Associate vs Social Worker?

AspectCase Management AssociateSocial Worker
Required CredentialsHigh school diploma or bachelor's degree; certifications varyBachelor's or master's degree in social work; licensure often required
Work EnvironmentHealthcare facilities, community organizations, insurance companiesHospitals, clinics, social service agencies
Employer & Industry UsageHealthcare, insurance, community servicesHealthcare, social services, government agencies
Common Search & ComparisonYesYes

While both roles involve supporting clients and coordinating services, Case Management Associates typically have less advanced credentials and focus on administrative and coordination tasks. Social Workers often hold advanced degrees and provide more in-depth counseling and advocacy. Understanding these differences helps in choosing the right career path or job search focus.

Can you become a case management associate with an associate's degree?

Yes, many employers hire case management associates with an associate's degree in fields like social work, psychology, or healthcare. Relevant skills include communication, organization, and knowledge of case management software; some positions may also require certification or experience in social services.

Is case management a stressful job?

Case management associates often work in fast-paced environments that require strong organizational and communication skills, which can lead to stress. The job involves managing multiple cases, meeting deadlines, and addressing client needs, which may contribute to job-related stress levels.
More about Case Management Associate jobs

What are the most commonly searched types of Case Management jobs in Boston, MA?

The most popular types of Case Management jobs in Boston, MA are:

What cities near Boston, MA are hiring for Case Management Associate jobs?

Cities near Boston, MA with the most Case Management Associate job openings:

Case Management Associate jobs near you
Infographic showing various Case Management Associate job openings in Boston, MA as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 13% Part Time, and 3% Contract. Highlights an 85% Physical, 3% Hybrid, and 12% Remote job distribution, with an average salary of $44,638 per year, or $21.5 per hour.

Nurse Case Manager - PACT

Eliot Community Human Services

Everett, MA • On-site

$58K - $77K/yr

Other

Re-posted 15 days ago

Eliot Community Human Services rating

8.5

Company rating: 8.5 out of 10

Based on 10 frontline employees who took The Breakroom Quiz

Job description

Nurse Case Manager - PACT

At Eliot, your work has purpose. You'll be part of a compassionate, mission-driven team committed to resilience, empowerment, and lasting change. We foster an inclusive workplace where all backgrounds and perspectives are valued, creating a culture of belonging and professional growth.

Eliot is seeking a strong, experienced, licensed RN, Nurse Case Manager, to join our Program for Assertive Community Treatment (PACT) team. PACT is an evidence-based model that provides comprehensive treatment, rehabilitation, and support to adults with severe and persistent mental illness. The ideal candidate would possess knowledge of psychiatric medications, psychiatric and medical treatment. This person would be comfortable with outreach, case management and providing support in individuals homes.

Responsibilities:

  • Act as a primary case manager to 3-6 consumers
  • Provide nursing interventions to individuals
  • Facilitate and coordinate medical care to include communication with health care providers
  • Provide health education to individuals
  • Assist in the management of medications and the overall functioning of the nursing department
  • Formulate and regularly update Comprehensive Assessments and IAP's for clients on your caseload
  • Transport consumers to work sites, meetings, daily activities, appointments, and activities as needed
  • Participate in rotating on-call coverage and evening shifts to ensure 24/7 support for clients

Qualifications:

  • Requires an associates degree in nursing
  • LPN or RN nursing license
  • Experience working with adults with mental illness and knowledge of psychiatric and medical medications
  • Valid Massachusetts drivers license

Schedule: Monday-Friday 8am to 4pm with rotating 12pm-8pm shift, one weekend per month, rotating holiday shifts, rotating oncall schedule

Bilingual candidates fluent in a needed language may be eligible for a 6% salary increase

Annual Salary $58,073.60 - $77,680 USD

At Eliot, we are committed to supporting you at every stage of your career, providing opportunities for growth, purpose, and community. We foster belonging in the workplace by identifying and removing barriers that may prevent individuals of all backgrounds from reaching their full potential, advancing into leadership roles, and fully engaging at all levels of the organization.

Apply today and make a difference.

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