1

Case Management Associate Jobs in Illinois (NOW HIRING)

The Case Management Supervisor is responsible for directing the operations of their designated ... Graduate of accredited school of nursing with a diploma/associate's degree (Bachelor of Science ...

The Case Management Supervisor is responsible for directing the operations of their designated ... Graduate of accredited school of nursing with a diploma/Associates degree (Bachelor of Science ...

The Case Management Supervisor is responsible for directing the operations of their designated ... Graduate of accredited school of nursing with a diploma/Associates degree (Bachelor of Science ...

next page

Showing results 1-20

Case Management Associate information

See Illinois salary details

$10

$19

$28

How much do case management associate jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for case management associate in Illinois is $19.14, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $21.20 per hour, depending on experience, location, and employer.

What is the difference between Case Management Associate vs Social Worker?

AspectCase Management AssociateSocial Worker
Required CredentialsHigh school diploma or bachelor's degree; certifications varyBachelor's or master's degree in social work; licensure often required
Work EnvironmentHealthcare facilities, community organizations, insurance companiesHospitals, clinics, social service agencies
Employer & Industry UsageHealthcare, insurance, community servicesHealthcare, social services, government agencies
Common Search & ComparisonYesYes

While both roles involve supporting clients and coordinating services, Case Management Associates typically have less advanced credentials and focus on administrative and coordination tasks. Social Workers often hold advanced degrees and provide more in-depth counseling and advocacy. Understanding these differences helps in choosing the right career path or job search focus.

What is a case management associate?

A Case Management Associate is a professional who supports case managers in coordinating and managing patient care or social services. Their duties often include gathering patient information, assisting with documentation, scheduling appointments, and facilitating communication between clients, healthcare providers, and insurance companies. They help ensure that clients receive appropriate and timely services while maintaining accurate records. Case Management Associates typically work in hospitals, clinics, insurance companies, or social service agencies and play a key role in streamlining the case management process.

What are some common challenges faced by case management associates, and how can they be addressed?

Case Management Associates often navigate challenges such as balancing high caseloads, managing complex client needs, and coordinating communication among various service providers. Time management and organizational skills are crucial in prioritizing tasks and ensuring timely follow-up. Building strong relationships with clients and maintaining clear, consistent communication with interdisciplinary teams can help address these challenges and lead to more effective outcomes.

What are the key skills and qualifications needed to thrive as a case management associate, and why are they important?

To thrive as a Case Management Associate, you generally need foundational knowledge in healthcare or social services, often supported by an associate's or bachelor's degree in a related field. Familiarity with case management software, electronic health records (EHR), and documentation systems is typically required. Outstanding organizational skills, empathy, and effective communication help you excel in coordinating care and supporting clients. These competencies are essential for ensuring efficient case resolution, client satisfaction, and seamless collaboration with interdisciplinary teams.

What is the job of a case management associate?

The responsibilities of a case management associate involve managing cases for patients in a health care, mental health care, or social services setting. Your duties in this career often involve working on documentation for clients or patients. You may complete admission and discharge paperwork and communicate with patients or clients during the process so that they understand each step. Some case management aides may interact extensively with patients to get initial information that the caseworker or manager can use to make an assessment.

What are the most commonly searched types of Case Management jobs in Illinois? The most popular types of Case Management jobs in Illinois are:
What cities in Illinois are hiring for Case Management Associate jobs? Cities in Illinois with the most Case Management Associate job openings:
Infographic showing various Case Management Associate job openings in Illinois as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 13% Part Time, and 3% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $39,817 per year, or $19.1 per hour.

$19.35 - $21.50/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 24 days ago


Job description


Role Overview

The Case Associate provides comprehensive client support by assisting with intake, assessments, crisis response, case documentation, administrative coordination, resource referrals, community outreach, and collaborative team efforts while continuously developing skills to enhance service delivery and organizational success.

Job Responsibilities

  • Assist in conducting client intake and assessments, gathering relevant information to support service planning.
  • Help maintain accurate case files and documentation, ensuring compliance with organizational policies and procedures. Assists with crisis situations and emergencies as needed. Provide administrative support, including not limited to billing tasks, scheduling appointments, managing communications, and coordinating meetings.
  • Facilitate client access to resources and services by providing information and referrals as needed. Participate in outreach activities to promote programs and engage with the community.
  • Work collaboratively with internal stakeholders and team members as needed.
  • Engage in ongoing learning, training, and skill development, seeking and applying feedback to continuously improve performance and contribute to team and organizational success.


PLEASE NOTE: Essential functions include all other duties and responsibilities as assigned.

  • Kneel and move from sitting, bending, kneeling, or standing multiple times a day
  • Climb up and down up to 3 flights of stairs at a time
  • Lift, push, and pull up to 25 lbs


Other Requirements: Comply with program and/or requirements related to:

  • Background check
  • DMV check


Additional Requirements

  • Driver's license
  • Automobile Insurance


Education and Experience Requirements:

Minimum

  • H.S. Diploma or General Education Degree (GED) Entry level
  • Spanish Fluency (spoken and written)
  • Strong organizational skills with the ability to manage multiple tasks and priorities effectively
  • Excellent communication and interpersonal skills, with a focus on customer service.

Preferred

  • Associate's Degree (AA) in a related field of study 1-3 years relevant experience
  • Familiarity with data entry, billing systems, and Microsoft Office Suite is preferred.


Certifications and Licensure

  • Preferred 40 DV training certification, CPR/First Aid certified


Benefits

We provide full-time employees with a competitive benefits package, including:

  • BlueCross/Blue Shield EPO/PPO Health Insurance
  • Dental and Vision Insurance
  • Employer-Paid Life, Short-Term, and Long-Term Disability Insurance
  • Paid Parental Leave
  • PTO, Sick Time, and 15 Paid Holidays
  • 403(b) Retirement Savings Plan
  • Employee Assistance Programs (EAP)
  • Tuition Reimbursement
  • Professional Development Opportunities and Service Awards
  • Additional Voluntary Benefits