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Case Coordinator Jobs in Normal, IL (NOW HIRING)

Arcadia Care

Regional MDS Consultant

Normal, IL · On-site

$110K/yr

... case-mix documents to assure appropriate reimbursement for care and services provided within the ... Coordinates interdisciplinary participation in completing the MDS for each resident according to ...

Arcadia Care

Regional MDS Consultant

Lincoln, IL · On-site

$90 - $130/hr

... case-mix documents to assure appropriate reimbursement for care and services provided within the ... Coordinates interdisciplinary participation in completing the MDS for each resident according to ...

Arcadia Care

Regional MDS Consultant

Normal, IL · On-site

$90 - $110/hr

... case-mix documents to assure appropriate reimbursement for care and services provided within the ... Coordinates interdisciplinary participation in completing the MDS for each resident according to ...

Arcadia Care

Regional MDS Consultant

Lincoln, IL · On-site

$90K - $110K/yr

... case-mix documents to assure appropriate reimbursement for care and services provided within the ... Coordinates interdisciplinary participation in completing the MDS for each resident according to ...

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Case Coordinator information

See Normal, IL salary details

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How much do case coordinator jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for case coordinator in Normal, IL is $22.22, according to ZipRecruiter salary data. Most workers in this role earn between $18.08 and $24.42 per hour, depending on experience, location, and employer.

What is a case coordinator?

A case coordinator is a person who works in health care or social work, helping clients implement a care plan and utilize resources available to them. Job duties include meeting with clients and their care providers to determine the best course of action for each. A case coordinator may also provide clients with educational resources that will help them manage their care. Career qualifications often include postsecondary education in social work or a health care field, work experience, and communication skills.

What are the key skills and qualifications needed to thrive as a case coordinator, and why are they important?

To thrive as a Case Coordinator, you need strong organizational abilities, attention to detail, and a background in social work, healthcare, or a related field, often requiring a bachelor's degree. Familiarity with case management software, electronic health records (EHRs), and documentation systems is typically necessary. Effective communication, problem-solving, and empathy are essential soft skills for building rapport with clients and collaborating with interdisciplinary teams. These skills ensure efficient case management, continuity of care, and positive outcomes for clients in need of coordinated services.

What are some common challenges faced by case coordinators, and how can they effectively manage their workload?

Case Coordinators often juggle multiple cases simultaneously, each with unique requirements and timelines. A primary challenge is balancing competing priorities while ensuring that all clients receive timely support and accurate information. Effective workload management relies on strong organizational skills, regular communication with multidisciplinary teams, and the use of case management software to track progress. Additionally, proactively addressing potential barriers and staying adaptable helps Case Coordinators navigate high-pressure situations and deliver quality outcomes.

What is the difference between Case Coordinator vs Case Manager?

AspectCase CoordinatorCase Manager
Required CredentialsTypically a high school diploma or associate degree; certifications varyOften requires a bachelor's degree; certifications like CCM may be preferred
Work EnvironmentHealthcare facilities, social services, insurance companiesHospitals, social service agencies, insurance providers
Primary ResponsibilitiesCoordinate services, schedule appointments, gather documentationAssess client needs, develop care plans, advocate for clients

While both roles involve supporting clients and coordinating services, Case Coordinators primarily focus on scheduling and documentation, whereas Case Managers take a more active role in assessing needs and developing comprehensive care plans. The roles often overlap but differ in scope and responsibilities.

More about Case Coordinator jobs

What are the most commonly searched types of Case jobs in Normal, IL?

The most popular types of Case jobs in Normal, IL are:

What job categories do people searching Case Coordinator jobs in Normal, IL look for?

The top searched job categories for Case Coordinator jobs in Normal, IL are:

What cities near Normal, IL are hiring for Case Coordinator jobs?

Cities near Normal, IL with the most Case Coordinator job openings:

Case Coordinator jobs near you
Infographic showing various Case Coordinator job openings in Normal, IL as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 23% Part Time, and 2% Contract. Highlights an 76% Physical, 3% Hybrid, and 21% Remote job distribution, with an average salary of $46,209 per year, or $22.2 per hour.

Regional MDS Consultant

Arcadia Care

Normal, IL • On-site

$110K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 7 days ago

Arcadia Care rating

4.7

Company rating: 4.7 out of 10

Based on 21 frontline employees who took The Breakroom Quiz

229th of 247 rated social care providers

Job description

) Regional MDS Consultant
Job Summary:
The Regional MDS Consultant is responsible for the accurate and timely completion of all Medicare/Medicaid case-mix documents to assure appropriate reimbursement for care and services provided within the Facility. Conducts continual Minimum Data Set (MDS) reviews to assure achievement of optimal allowable Resource Utilization Group (RUG) category. Oversees the overall process and tracking of MDS/Prospective Payment System (PPS) documentation and submission. He/she will integrate nursing, dietary, social recreation, restorative, rehabilitation and physician services to ensure appropriate assessment and reimbursement.
Essential Duties:
  • Ensures that the facility is following the organization's policy and procedures and complies with all state regulations
  • Hybrid position in Central Illinois with travel
  • Understands and implements company policies and procedures
  • Ensures the accurate and timely completion of all MDS Assessments including PPS Medicare, quarterly, annual, significant change.
  • Verifies electronic submissions of MDS, performs corrections when necessary and maintains appropriate records.
  • Coordinates interdisciplinary participation in completing the MDS for each resident according to regulatory time frames. Ensures completeness and thoroughness of documentation as mandated by federal and state standards

Benefits Offered:
  • Extremely low-cost Health, Dental, Vision, 401K, and more
  • $25,000 Company Paid Life Insurance - at no cost to you
  • Leadership Training to enhance your management skills
  • Daily Pay - get your money when you want
  • Paid Vacations - rolls over each year
  • Paid Sick Time
  • Paid Holidays
  • Tuition Reimbursement
  • Daily, Weekly, Monthly Employee Appreciation Events
  • Birthday, Anniversary Celebrations
  • Free Employee Assistance Programs - professional support & guidance on family, money, health, legal services and more
  • Huge Discounts at all major retailers (Walmart, Costco, etc.) at no cost to you
  • Virtual Visits with Doctors 24/7, without setting up additional accounts or appointments
  • Paid Break Time for Nursing Mothers
  • Time Off to Vote

Preferred Qualifications:
  • Must have a current, unencumbered, active Illinois Registered Nurse License
  • Five years management experience with experience in long-term care
  • General knowledge of professional basic nursing, restoratives and personal care services

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