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Case Coordinator Jobs in Normal, IL (NOW HIRING)

Case Manager--part-time (52683)

Lincoln, IL ยท On-site

$19.20 - $21.20/hr

Person in this position will be responsible forproviding case management support for the Women of ... Use of computer and telephone systems is required, which includes coordination of eye and hand, and ...

People Partner Coordinator

Normal, IL ยท On-site

$20.50 - $27/hr

Own end-to-end case handling : triage, diagnose, resolve or route; document clearly; close the loop on time and in full. * Use our tools confidently , working in case management and HR systems (e.g ...

The MDS Coordinator is responsible for the accurate and timely completion of all Medicare/Medicaid case-mix and care plan documentation in order to assure appropriate reimbursement for care and ...

Regional MDS Consultant

Lincoln, IL ยท On-site

$110K/yr

... case-mix documents to assure appropriate reimbursement for care and services provided within the ... Coordinates interdisciplinary participation in completing the MDS for each resident according to ...

Regional MDS Consultant

Normal, IL ยท On-site

$90K - $110K/yr

... case-mix documents to assure appropriate reimbursement for care and services provided within the ... Coordinates interdisciplinary participation in completing the MDS for each resident according to ...

Showing results 21-40

Case Coordinator information

See Normal, IL salary details

$11

$22

$33

How much do case coordinator jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for case coordinator in Normal, IL is $22.22, according to ZipRecruiter salary data. Most workers in this role earn between $18.08 and $24.42 per hour, depending on experience, location, and employer.

What is a case coordinator?

A case coordinator is a person who works in health care or social work, helping clients implement a care plan and utilize resources available to them. Job duties include meeting with clients and their care providers to determine the best course of action for each. A case coordinator may also provide clients with educational resources that will help them manage their care. Career qualifications often include postsecondary education in social work or a health care field, work experience, and communication skills.

What are the key skills and qualifications needed to thrive as a case coordinator, and why are they important?

To thrive as a Case Coordinator, you need strong organizational abilities, attention to detail, and a background in social work, healthcare, or a related field, often requiring a bachelor's degree. Familiarity with case management software, electronic health records (EHRs), and documentation systems is typically necessary. Effective communication, problem-solving, and empathy are essential soft skills for building rapport with clients and collaborating with interdisciplinary teams. These skills ensure efficient case management, continuity of care, and positive outcomes for clients in need of coordinated services.

What are some common challenges faced by case coordinators, and how can they effectively manage their workload?

Case Coordinators often juggle multiple cases simultaneously, each with unique requirements and timelines. A primary challenge is balancing competing priorities while ensuring that all clients receive timely support and accurate information. Effective workload management relies on strong organizational skills, regular communication with multidisciplinary teams, and the use of case management software to track progress. Additionally, proactively addressing potential barriers and staying adaptable helps Case Coordinators navigate high-pressure situations and deliver quality outcomes.

What is the difference between Case Coordinator vs Case Manager?

AspectCase CoordinatorCase Manager
Required CredentialsTypically a high school diploma or associate degree; certifications varyOften requires a bachelor's degree; certifications like CCM may be preferred
Work EnvironmentHealthcare facilities, social services, insurance companiesHospitals, social service agencies, insurance providers
Primary ResponsibilitiesCoordinate services, schedule appointments, gather documentationAssess client needs, develop care plans, advocate for clients

While both roles involve supporting clients and coordinating services, Case Coordinators primarily focus on scheduling and documentation, whereas Case Managers take a more active role in assessing needs and developing comprehensive care plans. The roles often overlap but differ in scope and responsibilities.

What are the most commonly searched types of Case jobs in Normal, IL?

The most popular types of Case jobs in Normal, IL are:

What job categories do people searching Case Coordinator jobs in Normal, IL look for?

The top searched job categories for Case Coordinator jobs in Normal, IL are:

What cities near Normal, IL are hiring for Case Coordinator jobs?

Cities near Normal, IL with the most Case Coordinator job openings:

Infographic showing various Case Coordinator job openings in Normal, IL as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 23% Part Time, and 2% Contract. Highlights an 76% Physical, 3% Hybrid, and 21% Remote job distribution, with an average salary of $46,209 per year, or $22.2 per hour.

Case Manager--part-time (52683)

WESTCARE INC

Lincoln, IL โ€ข On-site

$19.20 - $21.20/hr

Part-time

Posted 10 days ago


Job description

Please click the following link to view the available benefits for this position: https://westcare.link/ILOTHER
Position Summary:
Person in this position will be responsible forproviding case management support for the Women of Dignity program in accordance with the Department of Human Services Division of Substance Use Prevention and Recovery (SUPR). Essential job functions include those listed below.
Essential Job Functions:
  • Assist in the development and implementation of substance abuse treatment policies, procedures, and program materials.
  • Engage, educate, and refer clients and community members to case management resources, including services for substance use disorder treatment, housing, employment, education, medical, mental health, childcare, etc.
  • Assist clients and community members with applying for state benefits as needed.
  • Complete documentation of services within the CDS in a timely manner.
  • Register for an Illinois Digital ID for the Illinois Health and Family Services Medi System.
  • Verify and document insurance eligibility from the Illinois Health and Family Services Medi System within the CDS.
  • Update client records in the CDS as needed.
  • Complete reports for the outpatient program as needed.
  • Embrace and embody the mission, vision, guiding principles, clinical vision, and goals of WestCare Foundation.
  • Perform any other duties as assigned.

Essential Qualifications:
Certifications/Licenses:
  • Not applicable for this position

Education:
  • High school diploma or equivalent is required.

Experience and Competencies:
  • Previous experience in a secretarial position, preferably in a social service setting
  • Must be highly organized, detail focused, and have excellent time management
  • Must possess strong computer skills, to encompass all Microsoft Office applications
  • Excellent communication and interpersonal skills
  • Superior writing skills
  • Ability to pass background check
  • Ability to obtain and maintain OIG LEIE clearance
  • Ability to pass pre-employment drug screening
  • Ability to exercise good judgment and discretion
  • Ability to work well in a team environment
  • Adherence to the highest standard of ethical conduct, especially to standards governing confidentiality
  • Must have professional appearance and demeanor
  • Ability to obtain and maintain clearance from Illinois Department of Corrections
  • Ability to obtain and maintain CPR certification, first aid certification, and an annual tuberculosis test

Working Conditions:
  • Work is primarily performed in an institutional setting.

Essential Physical and Mental Demands of the Job
The employee must be able to perform the following essential duties and activities with or without accommodation:
Physical Demands:
  • Requires mobility and physical activity: Having an adequate range of body motion and mobility to work in an office, residential, or outdoor environment including standing and walking (even and uneven surfaces), sitting for extended periods of time, bending, twisting, reaching, balancing, occasional lifting and carrying of up to 50 pounds. Use of computer and telephone systems is required, which includes coordination of eye and hand, and fine manipulation by the hands (typing, writing, and working with files). Requires the ability to defend oneself and clients in physically abusive situations through the use of approved verbal de-escalation techniques.
  • Requires talking: Expressing or exchanging ideas by means of the spoken word. Talking is required to impart oral information to employees, clients, patients, and the public, and in those activities in which the employee is required to convey detailed or important spoken instructions to others accurately, loudly, or quickly.
  • Requires hearing: Hearing is required to receive and communicate detailed information through oral communication.
  • Requires seeing: Clarity of vision at 20 inches or less and at distance. This factor is required to complete paperwork for many of the employee's essential job functions and to observe client behavior and activities in and out of the facility.
  • The normal work routine involves no exposure to human blood, body fluids or tissues. However, exposure or potential exposure may be required as a condition of employment. Appropriate personal protective equipment will be readily available to every employee.

Mental Demands:
  • Requires the ability to collect and analyze complex numerical and written data and verbal information to reach logical conclusions.
  • Requires the ability to work and cooperate with clients, co-workers, managers, the public and employees at all levels in order to exchange ideas, information, instructions and opinions.
  • Requires the ability to work under stress and in emotionally charged settings.
  • The ability to defend oneself and clients in mentally/verbally abusive situations through the use of approved mental/verbal de-escalation techniques.