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Case Assessor Jobs (NOW HIRING)

Central Oregon Area Agency on Aging

Assessor

Columbus, OH · On-site

$28.22 - $30.72/hr

Bachelor's degree * 1 year of experience in aging and disability services, case management, or healthcare assessments. * Experience conducting in-home assessments. Skills * Knowledge of Medicaid ...

New

True North Recovery, Inc.

Assessor

Anchorage, AK · On-site

Performs comprehensive clinical assessments, establishes diagnostic criteria for substance use and ... Recognizes the need for case consultation with supervisors by participating in case reviews ...

True North Recovery Inc

Assessor

Anchorage, AK · On-site

Recognizes the need for case consultation with supervisors by participating in case reviews ... Experience in conducting assessments is preferred. * Experience and knowledge in substance abuse ...

SJRC Texas Inc

CANS ASSESSOR - HYBRID

Uvalde, TX · On-site

$45K/yr

Documents all case activity as per program requirements. * Enters all assessment information into the eCANS web-based application. * Collaborates with the case care team to reach final decisions ...

True North Recovery, Inc.

Assessor

Anchorage, AK · On-site

$85K/yr

Recognizes the need for case consultation with supervisors by participating in case reviews ... Experience in conducting assessments is preferred. * Experience and knowledge in substance abuse ...

SJRC Texas Inc

CANS ASSESSOR - HYBRID

San Antonio, TX · On-site

$45K/yr

Documents all case activity as per program requirements. * Enters all assessment information into the eCANS web-based application. * Collaborates with the case care team to reach final decisions ...

True North Recovery, Inc.

Assessor

Anchorage, AK

Performs comprehensive clinical assessments, establishes diagnostic criteria for substance use and ... Recognizes the need for case consultation with supervisors by participating in case reviews ...

True North Recovery Inc

Assessor

Anchorage, AK · On-site

Recognizes the need for case consultation with supervisors by participating in case reviews ... Experience in conducting assessments is preferred. * Experience and knowledge in substance abuse ...

SJRC Texas Inc

CANS ASSESSOR - HYBRID

Hondo, TX · On-site

$45K/yr

Documents all case activity as per program requirements. * Enters all assessment information into the eCANS web-based application. * Collaborates with the case care team to reach final decisions ...

SJRC Texas Inc

CANS ASSESSOR - HYBRID

Gonzales, TX · On-site

$45K/yr

Documents all case activity as per program requirements. * Enters all assessment information into the eCANS web-based application. * Collaborates with the case care team to reach final decisions ...

SJRC Texas Inc

CANS ASSESSOR - HYBRID

Seguin, TX · On-site

$45K/yr

Documents all case activity as per program requirements. * Enters all assessment information into the eCANS web-based application. * Collaborates with the case care team to reach final decisions ...

SJRC Texas Inc

CANS ASSESSOR - HYBRID

Eagle Pass, TX · On-site

$45K/yr

Documents all case activity as per program requirements. * Enters all assessment information into the eCANS web-based application. * Collaborates with the case care team to reach final decisions ...

SJRC Texas Inc

CANS ASSESSOR - HYBRID

Crystal City, TX · On-site

$45K/yr

Documents all case activity as per program requirements. * Enters all assessment information into the eCANS web-based application. * Collaborates with the case care team to reach final decisions ...

SJRC Texas Inc

CANS ASSESSOR - HYBRID

New Braunfels, TX · On-site

$45K/yr

Documents all case activity as per program requirements. * Enters all assessment information into the eCANS web-based application. * Collaborates with the case care team to reach final decisions ...

Brightli

Assessor

Saint Charles, MO · On-site

Participate in team meetings and case staffing to support continuity of care. * Ensure all assessments meet regulatory, contractual, and organizational requirements. * Represent the agency ...

SJRC Texas Inc

CANS ASSESSOR - HYBRID

Kerrville, TX · On-site

$45K/yr

Documents all case activity as per program requirements. * Enters all assessment information into the eCANS web-based application. * Collaborates with the case care team to reach final decisions ...

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Case Assessor information

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How much do case assessor jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for case assessor in the United States is $25.25, according to ZipRecruiter salary data. Most workers in this role earn between $20.91 and $27.40 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a case assessor, and why are they important?

To thrive as a Case Assessor, you need strong analytical skills, attention to detail, and a relevant degree in social work, healthcare, or a related field. Familiarity with case management software, documentation systems, and sometimes industry-specific certifications are typically required. Excellent communication, empathy, and critical thinking enable effective client interactions and well-informed assessments. These skills ensure accurate evaluations, appropriate recommendations, and compliance with organizational and regulatory standards.

How does a case assessor typically collaborate with other departments or professionals during the assessment process?

Case Assessors often work closely with multidisciplinary teams, which may include social workers, healthcare professionals, legal advisors, and administrative staff. Regular meetings and case conferences are common, where assessors share their findings and gather additional insights to ensure comprehensive evaluations. Effective communication and strong interpersonal skills are crucial, as collaboration helps to address all aspects of a case and leads to well-informed decisions. This teamwork ensures that clients receive coordinated and effective support tailored to their specific needs.

What is a case assessor?

Case assessors are professionals who review and evaluate cases to determine their validity, eligibility, or compliance with specific criteria. They often work in fields such as insurance, legal services, social work, or government agencies. Case assessors analyze documentation, interview involved parties, and make recommendations or decisions based on their findings. Their work ensures that cases are processed fairly, efficiently, and according to relevant guidelines or policies.

What is the difference between Case Assessor vs Claims Adjuster?

AspectCase AssessorClaims Adjuster
Required CredentialsTypically requires a relevant degree or certification in claims or legal fieldsOften requires insurance-related certifications and licenses
Work EnvironmentOffice-based, often in legal or insurance firmsField and office-based, inspecting damage and interviewing claimants
Employer & IndustryLegal, insurance, or government agenciesInsurance companies and third-party claims organizations
Search & Comparison IntentUnderstanding roles in claims processing and assessmentEvaluating claims, damage assessment, and settlement processes

While both roles involve evaluating claims, a Case Assessor primarily reviews legal or complex cases within legal or insurance settings, whereas a Claims Adjuster focuses on inspecting damages and settling insurance claims. The roles overlap in assessing claims but differ in scope and work environment.

More about Case Assessor jobs
What cities are hiring for Case Assessor jobs? Cities with the most Case Assessor job openings:
What states have the most Case Assessor jobs? States with the most job openings for Case Assessor jobs include:
What job categories do people searching Case Assessor jobs look for? The top searched job categories for Case Assessor jobs are:
Case Assessor jobs near you
Infographic showing various Case Assessor job openings in the United States as of July 2026, with employment types broken down into 2% As Needed, 76% Full Time, 19% Part Time, and 3% Contract. Highlights an 86% Physical, 3% Hybrid, and 11% Remote job distribution, with an average salary of $52,521 per year, or $25.3 per hour.

Case Manager- Case Management Operations

Eli Lilly and Company

Indianapolis, IN • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 10 days ago

Eli Lilly and Company rating

8.8

Company rating: 8.8 out of 10

Based on 63 frontline employees who took The Breakroom Quiz

11th of 86 rated pharmaceutical

Job description

At Lilly, the work is demanding because patients are waiting. We unite caring with discovery to help make life better for people around the world, knowing that every decision, every detail, and every day matters. Headquartered in Indianapolis, Indiana, our over 50,000 employees around the globe take on complex challenges to discover and deliver life-changing medicines, strengthen how health is understood and managed, and support the communities we serve. This is hard, urgent, selfless work-but it's work worth doing. If you're driven by purpose and ready to bring your best to work that truly matters for patients, we invite you to join us.
Purpose:
The Case Manager is responsible for the compliant processing of Individual Case Safety Reports (ICSRs) within the safety system for all Lilly compounds and products in accordance with global pharmacovigilance regulations and company standards ensuring data integrity, quality, consistency, and compliant safety reporting. This individual contributor role performs specialized tasks within the case management workflow, which may include intake and triage activities, case processing (data entry, coding, narrative writing), or reporting and submissions, depending on team assignment. This role reports through a Group Leader, Case Management Operations.
Primary Responsibilities: This job description is intended to provide a general overview of the job requirements at the time it was prepared. The job requirements of any role/position can change over time and can include additional responsibilities not specifically described in the job description.
Core Responsibilities (All Team Assignments)
  • Process ICSRs accurately and efficiently within established timeframes and quality standards (e.g., peer review of individual cases, aggregate review of cases in queries)
  • Follow all applicable SOPs, work instructions, and regulatory requirements
  • Apply safety database systems (e.g., Argus, Veeva) effectively for assigned tasks
  • Maintain high quality standards with attention to detail and accuracy
  • Advance complex cases, questions, or issues to management appropriately
  • Engage in training programs and maintain competency in assigned functional areas
  • Contribute to innovative initiatives and recap on process optimization
  • Support audit and inspection activities by maintaining proper documentation
  • Collaborate effectively with team members and cross-functional partners
  • Mentor junior case managers
  • Adhere to data privacy and confidentiality requirements
  • May collaborate in special projects as needed

Specialized Responsibilities by Team Assignment: Intake and Triage Team:
  • Receive and acknowledge adverse event reports from all sources (spontaneous, clinical trials, literature, digital media, etc.)
  • Perform initial case assessment to determine if minimum criteria for a valid ICSR are met
  • Triage cases based on seriousness, expectedness, regulatory timelines, and medical vitality
  • Route cases to appropriate processing queues or medical review pathways
  • Initiate follow-up for invalid or incomplete case information
  • Document receipt of information and complete intake forms/checklists
  • Perform literature screening and case identification from monitored publications
  • Process duplicate case assessments and case linking activities
  • Coordinate with Medical Information, affiliates, and other case sources for information clarification

B. Case Processing Team:
  • Enter complete case information from source documents into the safety database
  • Apply MedDRA coding to adverse events using appropriate Lower Level Terms (LLTs) and Preferred Terms (PTs)
  • Apply WHO-DD coding to medications/products with accurate formulation and indication
  • Assess case seriousness, expectedness, and causality (where applicable) according to defined criteria
  • Write clear, concise, and scientifically accurate case narratives
  • Perform case assessments including clinical relevance and data consistency checks
  • Generate and follow-up queries for additional information
  • Link cases appropriately (duplicate, parent-child, case series)
  • Process special case types including pregnancies, medication errors, off-label use, lack of efficacy, legal
  • Perform in-line quality control checks prior to case finalization
  • Prepare cases for medical review ensuring all required elements are complete

C. Reporting and Submissions Team:
Reporting and Submissions Team:
  • Generate expedited reports (ICSRs) for health authorities per regulatory timelines (15-day, 7-day)
  • Create initial and follow-up submissions in required formats (E2B, CIOMS, local formats)
  • Prepare and submit reports to business partners per pharmacovigilance agreements
  • Generate investigator and ethics committee safety notifications for clinical trial cases
  • Perform pre-submission quality checks ensuring accuracy and completeness
  • Submit reports through regulatory gateways and track transmission confirmations
  • Process acknowledgments from health authorities and document successful submissions
  • Generate nullifications and amendments for previously submitted reports when required
  • Maintain reporting logs and ensure accurate documentation of all submissions
  • Troubleshoot gateway transmission failures and coordinate results.

Understand and Support of the EU QPPV role
  • Understanding the roles and responsibilities of the EU Qualified Person.
  • Ensure support is provided to enable the Qualified Person to fulfill all the Qualified Person legal responsibilities.

Minimum Qualification Requirements:
  • Bachelor's degree or 10+ years experience. Healthcare degree, or study in the area of pharmaceutical/biological science.
  • 1+ years of Pharmacovigilance or related healthcare experience
  • Onsite IndianapolisIN, (3 days on site/2 remote)
  • Qualified applicants must be authorized to work in the United States on a full-time basis. Lilly will not provide support for or sponsor work authorization or visas for this role, including but not limited to F-1 CPT, F-1 OPT, F-1 STEM OPT, J-1, H-1B, TN, O-1, E-3, H-1B1, or L-1.

Other Information/Additional Preferences:
  • Masters Degree
  • Highly conscientious with strong attention to detail.
  • Demonstrated critical thinking and problem-solving skills.
  • Ability to make decisions autonomously and as part of a team.
  • Adaptability when using new or changing electronic systems.
  • Highly organized with strong time management and prioritization skills.
  • Basic digital literacy (i.e., word processing, tables and graphics, spreadsheets, presentations, templates, databases, and search engines).
  • Ability to work optimally in a global capacity and apply understanding of diversity and inclusion.
  • Strong written and verbal communication skills with fluency in writing, reading, and speaking English.
  • Basic understanding of drug development and clinical research
  • Familiarity with medical terminology
  • Clinical background (RN, RPh, MLT, or equivalent) preferred for case processing roles
  • Previous experience with safety databases (Argus, ARISg, Veeva, or similar)
  • Knowledge of MedDRA and WHO-DD coding conventions
  • Understanding of ICH guidelines and global PV regulations
  • Experience in pharmaceutical industry, CRO, or healthcare setting
  • Additional language capabilities beneficial for global case management

Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form (https://careers.lilly.com/us/en/workplace-accommodation) for further assistance. Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response.
Lilly is proud to be an EEO Employer and does not discriminate on the basis of age, race, color, religion, gender identity, sex, gender expression, sexual orientation, genetic information, ancestry, national origin, protected veteran status, disability, or any other legally protected status.
Our employee resource groups (ERGs) offer strong support networks for their members and are open to all employees. Our current groups include: Africa, Middle East, Central Asia (AMECA), Black Employees at Lilly (BE@Lilly), Chinese Culture Network (CCN), EnAble, Evolve, Lilly Indian Network (LIN), Organization of Latinx at Lilly (OLA), Pride (LGBTQ+ Allies), Veterans Leadership Network (VLN) and Women's Initiative for Leading at Lilly (WILL).
Actual compensation will depend on a candidate's education, experience, skills, and geographic location. The anticipated wage for this position is
$65,250 - $148,500
Full-time equivalent employees also will be eligible for a company bonus (depending, in part, on company and individual performance). In addition, Lilly offers a comprehensive benefit program to eligible employees, including eligibility to participate in a company-sponsored 401(k); pension; vacation benefits; eligibility for medical, dental, vision and prescription drug benefits; flexible benefits (e.g., healthcare and/or dependent day care flexible spending accounts); life insurance and death benefits; certain time off and leave of absence benefits; and well-being benefits (e.g., employee assistance program, fitness benefits, and employee clubs and activities).Lilly reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion and Lilly's compensation practices and guidelines will apply regarding the details of any promotion or transfer of Lilly employees.
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About Eli Lilly

Sourced by ZipRecruiter

Eli Lilly, based in Indianapolis, IN, US, is one of the pioneers in the pharmaceutical industry with a rich history dating back to 1876. This global pharmaceutical company focuses on discovering, developing, manufacturing and selling pharmaceutical products in approximately 120 countries. The company's product categories include endocrinology, oncology, cardiovascular, neuroscience, and immunology. Having invested over $9 billion in research and development in the past decade, Eli Lilly is also committed to creating high-quality medicines that meet real needs. As a recipient of several awards and recognitions, Eli Lilly is known for its focus on life-saving research and drug development. Their mission is to make medicines that help people live longer, healthier, and more active lives.

Industry

Pharmaceutical product wholesalers

Company size

10,000+ Employees

Headquarters location

Indianapolis, IN, US

Year founded

1876

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