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Carter Bank Jobs (NOW HIRING)

Bank Help Desk Analyst

Martinsville, VA ยท On-site

$19.25 - $26.25/hr

Carter Bank is seeking a Bank Help Desk Analyst to support retail and back office departments with core financial and banking applications. The role involves assisting retail branches with customer ...

... Carter Bank brand * Demonstrate and provide oversight to assure the effective and consistent application of retail operating model defined behaviors, skills, and tools * Actively participate in ...

Involves appropriate Bank personnel on larger loans and lines and keeps them informed regarding the status of the Bank's outstanding loans * Represents the Bank in business development efforts and ...

The RA exemplifies and champions Carter BloodCare (CBC) Core Values and Code of Conduct. This ... Minimum of 1 year experience with phlebotomy or a process-driven role in blood banking (or another ...

The RA exemplifies and champions Carter BloodCare (CBC) Core Values and Code of Conduct. This ... Minimum of 1 year experience with phlebotomy or a process-driven role in blood banking (or another ...

The RA exemplifies and champions Carter BloodCare (CBC) Core Values and Code of Conduct. This ... Minimum of 1 year experience with phlebotomy or a process-driven role in blood banking (or another ...

Lending Officer

Wahpeton, ND ยท On-site

$70K - $150K/yr

... bank policyMentor and support junior lending staff in credit processes and portfolio ... About Aston Carter Aston Carter provides world-class corporate talent solutions to thousands of ...

Cash Management Analyst

Vienna, VA ยท On-site

$31.25 - $36.06/hr

Maintain the POS-Bank transaction auto-reconciliation rules database in Oracle and resolve ... About Aston Carter Aston Carter provides world-class corporate talent solutions to thousands of ...

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Carter Bank information

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How much do carter bank jobs pay per hour?

As of May 31, 2026, the average hourly pay for carter bank in the United States is $22.06, according to ZipRecruiter salary data. Most workers in this role earn between $13.22 and $25.00 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a banker at Carter Bank, and why are they important?

To thrive as a banker at Carter Bank, you need a strong understanding of financial products, customer service expertise, and often a bachelor's degree in business or finance. Familiarity with banking software, financial management systems, and regulatory compliance tools is typically required. Excellent interpersonal skills, attention to detail, and problem-solving abilities help build trust and effectively serve customers. These skills are crucial for ensuring accurate transactions, regulatory compliance, and maintaining strong client relationships in a competitive banking environment.

What opportunities for professional development and advancement are available for employees at Carter Bank?

At Carter Bank, employees often benefit from structured training programs, mentorship opportunities, and support for continuing education to help them grow within the company. Team members typically start in entry-level banking roles and can advance into specialized positions such as loan officers, branch managers, or roles within corporate departments. The bank values internal promotions and encourages employees to pursue certifications and leadership development courses. Collaboration across departments is common, giving staff broad exposure to different aspects of banking and enhancing their career prospects.

What is a Carter Bank employee and what do they do?

A Carter Bank employee works at Carter Bank & Trust, a regional bank that provides personal and business banking services. Employees may hold various roles, such as tellers, loan officers, customer service representatives, or branch managers. Their main responsibilities often include assisting customers with banking transactions, opening and managing accounts, processing loans, and providing financial guidance. The specific duties depend on the employee's position within the bank. Overall, Carter Bank employees help ensure a smooth and secure banking experience for their customers.

What is the difference between Carter Bank vs Carter Bank Teller?

AspectCarter BankCarter Bank Teller
Primary RoleProvides banking services, manages accounts, offers financial adviceHandles customer transactions, deposits, withdrawals, and account inquiries
Required CredentialsHigh school diploma or equivalent; some positions may require banking certificationsHigh school diploma or equivalent; on-the-job training provided
Work EnvironmentBank branches, customer service areasBank branches, customer service counters
Employer & Industry UsageFinancial institutions, banksRetail banking, financial services

While Carter Bank refers to the financial institution itself, a Carter Bank Teller is a specific role within the bank focused on customer transactions. Tellers are essential for daily banking operations, whereas Carter Bank encompasses the broader banking services and staff.

More about Carter Bank jobs
What cities are hiring for Carter Bank jobs? Cities with the most Carter Bank job openings:
What states have the most Carter Bank jobs? States with the most job openings for Carter Bank jobs include:
Infographic showing various Carter Bank job openings in the United States as of May 2026, with employment types broken down into 80% Full Time, and 20% Part Time. Highlights an 98% Physical, and 2% Hybrid job distribution, with an average salary of $45,887 per year, or $22.1 per hour.

Bank Help Desk Analyst

Carter Bank

Martinsville, VA โ€ข On-site

$19.25 - $26.25/hr

Full-time

Posted 6 days ago


Job description

Job Summary:
Carter Bank is seeking a Bank Help Desk Analyst to support retail and back office departments with core financial and banking applications. The role involves assisting retail branches with customer inquiries related to debit card transactions and online/mobile banking, as well as tracking and reporting issues to the Bank Help Desk Supervisor.
Responsibilities:
โ€ข Communicates with branches and departments through telephone and email
โ€ข Answers questions and offers advice and assistance to branch/department personnel regarding core applications such as DNA, Nautilus and Carter on the Go Admin
โ€ข Provides assistance to branches about debit card transactions using Client Central
โ€ข Provides assistance to branches in regard to Admin access of Carter on the Go and PartnerCare
โ€ข Tracks all call inquiries and details according to established Bank Help Desk policies and procedures
โ€ข Reports any issues that users find with the software or any changes/enhancements that need to be made to the Bank Help Desk Supervisor for further review
โ€ข Recommends need for additional training over a particular area or concern of a particular individual to the Bank Help Desk Supervisor
โ€ข Will notify Bank Help Desk Supervisor if there seems to be an issue that is or has the potential to affect other departments or the bank as a whole so it can be handled immediately
โ€ข Attends training sessions that include but are not limited to Retail Branch Associates to ensure assistance offered is the same as given to branch through other channels
โ€ข Responsible for monitoring and responding to Customer Service emails
โ€ข Responsible for receiving Death Notification activities and disabling all ancillary services
โ€ข Provide support to branches experiencing issues with the ATM by reporting issues to vendors for resolution
โ€ข Responsible for monitoring and responding to Carter on the Go Web Messages
Qualifications:
Required:
โ€ข High school diploma or equivalent required
โ€ข Strong technical proficiency with financial and banking systems and software
โ€ข Excellent customer service skills
โ€ข Strong verbal and written communication skills
โ€ข Ability to perform effectively in fast-paced environment
โ€ข Ability to work within a team setting and independently, when needed
โ€ข Knowledge of Microsoft Office products, especially Word and Excel
โ€ข Standing, walking, bending and stooping required
โ€ข Must be able to sit at a desk for long periods of time and use a computer
โ€ข Must be able to occasionally move or lift up to 10 pounds
โ€ข May be asked to work supplemental hours periodically
โ€ข Limited travel required occasionally during and after business hours
Company:
Carter Bank is a community bank that offers loans, credit cards, personal, and business banking services. Founded in 1974, the company is headquartered in Martinsville, USA, with a team of 501-1000 employees. The company is currently Late Stage.