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Cargo Service Agent Jobs (NOW HIRING)

Aloha Air Cargo

AAC - FT/PT Cargo Agent HNL

Honolulu, HI · On-site

$20/hr

Cargo Agent duties include any one or a combination of duties include the loading and unloading of ... service and towing of aircraft and equipment, engaging and disengaging of air-start and ground ...

New

Aloha Air Cargo

AAC - FT/PT Cargo Agent OGG

Kahului, HI · On-site

$20/hr

Cargo Agent duties include any one or a combination of duties include the loading and unloading of ... service and towing of aircraft and equipment, engaging and disengaging of air-start and ground ...

Aloha Air Cargo

AAC - FT/PT Cargo Agent HNL

Honolulu, HI · On-site

$20/hr

Cargo Agent duties include any one or a combination of duties include the loading and unloading of ... service and towing of aircraft and equipment, engaging and disengaging of air-start and ground ...

New

Aloha Air Cargo

AAC - FT/PT Cargo Agent OGG

Kahului, HI · On-site

$20/hr

Cargo Agent duties include any one or a combination of duties include the loading and unloading of ... service and towing of aircraft and equipment, engaging and disengaging of air-start and ground ...

Everts Air

Customer Service Agent (Cargo)

Fairbanks, AK · On-site

$20/hr

... cargo operations to ensure the safe, timely, and efficient movement of goods. The Customer Service Agent fosters positive customer relationships through professional communication, accurate ...

Worldwide Flight Services

About WFS Join our Worldwide Flight Services family and contribute to the timely delivery of cargo shipment, luggage, business to customer delivery, and on-time flights while operating safely and ...

Everts Air Cargo

Customer Service Agent

Anchorage, AK · On-site

$20/hr

Customer Service Agents (CSA) are cross trained to work between the lobby and the warehouse floor ... Act as a liaison for specialized cargo by forwarding charter requests and oversized freight quotes ...

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Cargo Service Agent information

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$26

How much do cargo service agent jobs pay per hour?

As of Jul 20, 2026, the average hourly pay for cargo service agent in the United States is $18.66, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $21.63 per hour, depending on experience, location, and employer.

What is a cargo service agent?

A cargo service agent is responsible for handling the acceptance, documentation, and processing of cargo shipments at airports or freight facilities. They coordinate with airlines, ensure proper loading and unloading, and maintain safety and security standards. Strong organizational skills and knowledge of cargo handling procedures are essential for this role.

What is the average salary of cargo agents?

The average salary of a cargo service agent typically ranges from $30,000 to $45,000 per year, depending on experience, location, and employer. Many cargo agents work in airport environments and may require certification or training in handling freight and safety procedures.

What are some common challenges Cargo Service Agents face during peak shipping seasons, and how can they be managed?

During peak shipping seasons, Cargo Service Agents often experience increased cargo volume and tighter delivery deadlines, which can lead to higher stress levels and the need for careful prioritization. Effective time management, strong communication with team members, and adherence to safety protocols are crucial for managing these challenges. Many companies provide additional training and support during busy periods to help agents handle the workload efficiently while maintaining accuracy and compliance with regulations.

What are the key skills and qualifications needed to thrive as a Cargo Service Agent, and why are they important?

To thrive as a Cargo Service Agent, you need strong organizational skills, attention to detail, and a high school diploma or equivalent. Familiarity with cargo tracking systems, warehouse management software, and safety regulations is typically required. Excellent communication, problem-solving abilities, and customer service orientation help agents manage logistics and resolve issues efficiently. These skills are critical for ensuring accurate cargo handling, timely deliveries, and compliance with industry standards.

Can I work on a cargo ship with no experience?

Cargo Service Agents typically require some prior training or experience in logistics, customer service, or handling cargo. While entry-level positions may be available, having relevant skills or certifications can improve job prospects; however, working directly on a cargo ship usually requires maritime training and certifications. Entry into maritime roles without experience is uncommon and may involve starting in related ground positions first.

What is the difference between Cargo Service Agent vs Baggage Handler?

AspectCargo Service AgentBaggage Handler
CredentialsHigh school diploma, certification in cargo handlingHigh school diploma, safety training
Work EnvironmentAirports, cargo warehouses, logistics centersAirports, baggage claim areas
Employer & IndustryAirlines, cargo carriers, freight companiesAirlines, airport ground services
Job FocusManaging cargo shipments, documentation, and logisticsHandling and transporting passenger baggage

While both roles operate within airport environments, Cargo Service Agents focus on managing cargo logistics and documentation, whereas Baggage Handlers primarily handle passenger luggage. Both roles require safety training and are essential to airport operations, but they differ in their specific responsibilities and work processes.

Is a Cargo Agent's job stressful?

A cargo service agent's job can be stressful due to tight schedules, high workload during peak times, and the need for accuracy in handling shipments. The role often requires physical activity, attention to detail, and working in a fast-paced environment, which can contribute to stress levels.

What are cargo service agents?

Cargo service agents are professionals who coordinate the shipment and handling of goods by air, sea, or land. They are responsible for preparing shipping documents, ensuring cargo is properly labeled and loaded, tracking shipments, and communicating with clients, carriers, and customs officials. Cargo service agents play a crucial role in making sure goods are transported safely, efficiently, and in compliance with regulations.
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What are popular job titles related to Cargo Service Agent jobs? For Cargo Service Agent jobs, the most frequently searched job titles are:
Cargo Service Agent jobs near you
Infographic showing various Cargo Service Agent job openings in the United States as of July 2026, with employment types broken down into 94% Full Time, 4% Part Time, and 2% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $38,818 per year, or $18.7 per hour.
AAC - Part Time Cargo Agent HNL

AAC - Part Time Cargo Agent HNL

Aloha Air Cargo

Honolulu, HI • On-site

$20/hr

Part-time

Posted 15 days ago

Job description

Cargo Agent duties include any one or a combination of duties include the loading and unloading of cargo and mail, aircraft and ground equipment operation, as well as cleaning, service and towing of aircraft and equipment, engaging and disengaging of air-start and ground power units, cargo transfers, cargo warehousing and cargo services including telephone sales, customer information and other cargo office duties. In addition, a CA performs other duties within the normal scope of cargo work and to ensure optimum customer service and maximum effort in achieving departmental goals. This is a union represented position.
Essential Duties:
• Routes inbound and outbound air freight shipments to their destinations.
• Receives counter orders from customers and arranges for pickup of freight and delivery to loading platform.
• Assembles cargo according to destination.
• Weighs items and determines cost, using established tariffs.
• Direct or participate in cargo loading in order to ensure completeness of load and even distribution of weight.
• Itemizes charges, prepares freight bills, accepts payments and issues refunds.
• Prepares manifest to accompany shipments.
• Adhere to required security procedures and hazardous material handling requirements.
• Unloads inbound freight and notifies consignees on arrival of shipments and arranges for delivery to consignees.
• Perform operations in conjunction with the loading and unloading of mail.
• Able to scan and assemble mail according to destination.
• Adhere to required security procedures at Air Cargo and with equipment handling.
• Maintain a clean and safe work environment at all times.
Requirements
• High School diploma or equivalency preferred.
• The ability to lift, push, pull, or carry objects of 75 lbs. maximum weight.
• Must be able to qualify and obtain a U.S. Customs and Border Protection seal.
• Possess a valid driver's license, ability to obtain an Airport Motor Vehicle Operating Permit, and the ability to obtain certification to operate forklift trucks for the purpose of loading and unloading freight.
• Must be able to work independently in a fast paced environment and is detail oriented.
• Available to work various shifts including weekends and holidays.
• Basic typing and computer skills are required.
• Ability to perform basic math calculations.
• Good communication skills.
Compensation
This position starts at $20.00 per hour
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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